Is Telkom its own worst enemy?

[mo_mia]

i will have to phone them in august to move my adsl part of the line to a new line but leave the old line and number behind.... i dread that call.

Call them now. I moved to a new house on 1 May and I gave Telkom 3 months notice to move my ADSL line. During those 3 months I called once a week to check that it was still scheduled.

No surprise that on the 1st May I was told that there is no record of any transfer request on my account.

Two and a half months later, I am still trying to get the line moved.

 

[Rynomster]

They are so USELESS!!
I ordered an ADSL line, a month later it was installed.. never got billed for it.. 6 months later it got cut off, so i phoned to complain, and they told me I canceled the request for an ADSL line 5 days before they installed it. How does that work? and the fact that you have to wait 5 years for them to answer the phone is killing everyone!!!
I HATE telkom so much! can't wait for neotel to do ADSL woot!!