Is there something wrong with my line?

[aggressiveGrey]

Out of nowhere my latency has been ****e.

Mode: ADSL_G.dmt
Type: ATM
Status: Up

Downstream Upstream
Line Coding(Trellis): On On
SNR Margin (dB): 210 120
Attenuation (dB): 210 105
Output Power (dBm): 51 39
Attainable Rate (Kbps): 9920 1028
Rate (Kbps): 2048 512
D (interleaver depth): 1 1
Delay (msec): 0.13 0.25

HEC Errors: 0 0
OCD Errors: 0 0
LCD Errors: 0 0

Total ES: 0 0

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Matthew>tracert afrihost.co.za

Tracing route to afrihost.co.za [197.242.144.102]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 1010 ms 1064 ms 1042 ms 105-236-10-129-esr-lo.mtnbusiness.co.za [105.236
.10.129]
3 701 ms 585 ms 664 ms 41.181.51.182
4 429 ms 662 ms 872 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.19
8.188]
5 692 ms 524 ms 471 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 348 ms 373 ms 391 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]

7 309 ms 335 ms 334 ms rb-cr-1.za--ct-cr-2.za.mtnns.net [196.44.31.69]

8 521 ms 540 ms 487 ms jh-dca-2.za--jh-cr-1.za-a.mtnns.net [196.44.0.22
1]
9 949 ms 789 ms 509 ms 196.31.220.10
10 343 ms 333 ms 405 ms 196.31.220.21
11 218 ms 347 ms 305 ms 196.31.63.202
12 375 ms 470 ms 538 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
13 558 ms 457 ms 593 ms afrihost.co.za [197.242.144.102]

Trace complete.


Trace complete.

C:\Users\Matthew>tracert afrihost.co.za

Tracing route to afrihost.co.za [197.242.144.102]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 217 ms 165 ms 176 ms 196-215-94-1.dynamic.isadsl.co.za [196.215.94.1]

3 307 ms 291 ms 242 ms cdsl1-ctn-vl2173.ip.isnet.net [196.38.72.113]
4 355 ms 346 ms 357 ms 196.35.115.128
5 331 ms 294 ms 263 ms 168.209.2.13
6 348 ms 339 ms 441 ms 168.209.6.131
7 307 ms 319 ms 392 ms mtnns-2.cinx.net.za [196.223.22.31]
8 392 ms 320 ms 339 ms 196.44.0.75
9 308 ms 346 ms 293 ms rb-cr-1.za--ct-cr-2.za.mtnns.net [196.44.31.69]

10 345 ms 391 ms 410 ms 196.44.31.97
11 492 ms 493 ms 614 ms 196.30.1.53
12 374 ms 352 ms 371 ms 196.31.220.25
13 603 ms 719 ms 610 ms 196.31.63.206
14 693 ms 712 ms 565 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
15 459 ms 420 ms 475 ms afrihost.co.za [197.242.144.102]

Trace complete.

C:\Users\Matthew>

First one is Afrihost, other is Openweb.

Zertop's "Is it my Line" Results
Basic Report:
Your packet loss was 0 percent.
Your average ping was 556ms.
Your maximum ping was 1078ms.

Looking at your average ping, there is definitely something wrong with your line

Detailed Report
Ping results for last hop before account switches to ISP's hardware (Hop 2 on Tracert)

Pinging 196.215.94.1 with 32 bytes of data:
Reply from 196.215.94.1: bytes=32 time=412ms TTL=254
Reply from 196.215.94.1: bytes=32 time=530ms TTL=254
Reply from 196.215.94.1: bytes=32 time=530ms TTL=254
Reply from 196.215.94.1: bytes=32 time=482ms TTL=254
Reply from 196.215.94.1: bytes=32 time=629ms TTL=254
Reply from 196.215.94.1: bytes=32 time=736ms TTL=254
Reply from 196.215.94.1: bytes=32 time=862ms TTL=254
Reply from 196.215.94.1: bytes=32 time=883ms TTL=254
Reply from 196.215.94.1: bytes=32 time=914ms TTL=254
Reply from 196.215.94.1: bytes=32 time=1078ms TTL=254
Reply from 196.215.94.1: bytes=32 time=1022ms TTL=254
Reply from 196.215.94.1: bytes=32 time=660ms TTL=254
Reply from 196.215.94.1: bytes=32 time=419ms TTL=254
Reply from 196.215.94.1: bytes=32 time=347ms TTL=254
Reply from 196.215.94.1: bytes=32 time=420ms TTL=254
Reply from 196.215.94.1: bytes=32 time=390ms TTL=254
Reply from 196.215.94.1: bytes=32 time=349ms TTL=254
Reply from 196.215.94.1: bytes=32 time=411ms TTL=254
Reply from 196.215.94.1: bytes=32 time=353ms TTL=254
Reply from 196.215.94.1: bytes=32 time=316ms TTL=254
Reply from 196.215.94.1: bytes=32 time=458ms TTL=254
Reply from 196.215.94.1: bytes=32 time=455ms TTL=254
Reply from 196.215.94.1: bytes=32 time=561ms TTL=254
Reply from 196.215.94.1: bytes=32 time=647ms TTL=254
Reply from 196.215.94.1: bytes=32 time=667ms TTL=254
Reply from 196.215.94.1: bytes=32 time=520ms TTL=254
Reply from 196.215.94.1: bytes=32 time=503ms TTL=254
Reply from 196.215.94.1: bytes=32 time=377ms TTL=254
Reply from 196.215.94.1: bytes=32 time=368ms TTL=254
Reply from 196.215.94.1: bytes=32 time=388ms TTL=254

Ping statistics for 196.215.94.1:
Packets: Sent = 30, Received = 30, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 316ms, Maximum = 1078ms, Average = 556ms

2014/11/22 17:17:33.98

Not sure what to do??

 

[Kwerty]

Yes. Log a fault with Telkom.

 

[aggressiveGrey]

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Matthew>tracert spaceacre.co.za

Tracing route to spaceacre.co.za [197.221.3.7]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms 192.168.1.1
2 87 ms 111 ms 161 ms 105-236-10-129-esr-lo.mtnbusiness.co.za [105.236
.10.129]
3 273 ms 316 ms 307 ms 41.181.221.254
4 303 ms 305 ms 258 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.19
8.188]
5 211 ms 202 ms 194 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 67 ms 53 ms 41 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]

7 136 ms 151 ms 157 ms 196.44.0.74
8 312 ms 301 ms 336 ms africainx.cinx.net.za [196.223.22.47]
9 549 ms 541 ms 523 ms CORE.WC-RO-HET-MEE-1.TO.WC-RO-MEC-2.AINX.P2P.10G
.za [41.84.13.37]
10 587 ms 552 ms 557 ms 41-66-133-2-3.HET001-CPE-1-to-WC-RO-HET-MEE-1.af
ricainx.net [41.66.133.2]
11 387 ms 364 ms 438 ms core-access-switch1-vlan1001.cpt.host-h.net [196
.40.102.70]
12 507 ms 677 ms 701 ms 197.221.3.7

Trace complete.

C:\Users\Matthew>

Oddly enough, used my spare router... better results but still terrible results... i would assume

 

[wingnut771]

Oddly enough, used my spare router... better results but still terrible results... i would assume

Do the same test 3 times.

 

[blaaislaai]

More like an issue with your exchange.

 

[cavedog]

What area is this?