KUILS RIVER (CPT) ADSL

bokka1 said:
My speedtest result to Londaon on my line that is syncing at 6MB:



My connection have been better the last few days.
Click to expand...

Nice, but does it do that all day, every day?

Before September I had a reliable 250ms ping to the USA, regardless of time of day.
 
I just did a few tests to New York and the ping stays constantly on 260 but my DL speed is erratic, running between 1.5 to 3.5.

To London the ping is 182 but the DL's are stuck at 2.6.

I will try and check different times during the weekend.
 
Hmmmm, I'm in the Hazendal area, just off Neethlingshoff street.

The exchange I'm on is screwed, I guess yours might be fixed...
 
I am also in Haasendal but my international connection seems to be up and down.

Local is perfect.

I can't understand why the international will be erratic and local is perfect.
 
Are you sure your local is perfect? Did you do a traceroute?

This traceroute is from right now (07:25 08/10/2012):
traceroute to www.mweb.co.za (196.2.63.110), 30 hops max, 60 byte packets
1 192.168.1.1 (192.168.1.1) 1.899 ms 3.021 ms 4.940 ms
2 196-215-156-1.dynamic.isadsl.co.za (196.215.156.1) 420.893 ms 421.750 ms 425.072 ms
3 vlan2473.cdsl2-ctn.isdsl.net (196.38.72.193) 444.633 ms 448.630 ms 450.638 ms
4 196.35.115.136 (196.35.115.136) 452.594 ms 456.380 ms 460.801 ms
5 core2a-ctn-gi0-1.ip.isnet.net (168.209.2.6) 466.100 ms 466.884 ms 467.979 ms
6 168.209.2.131 (168.209.2.131) 468.862 ms 411.443 ms 406.886 ms
7 mweb-2.cinx.net.za (196.223.22.25) 410.999 ms 413.443 ms 415.259 ms
8 197-84-4-224.cpt.mweb.co.za (197.84.4.224) 421.837 ms 423.651 ms 424.632 ms
9 vlan11.cpt-hscore-1.mweb.co.za (196.28.178.99) 425.863 ms 426.638 ms 432.588 ms
10 196.28.178.66 (196.28.178.66) 433.638 ms 434.981 ms 437.511 ms
11 cte-core-sw2.vwol.net (196.41.144.35) 439.068 ms 442.808 ms 446.669 ms
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *
Click to expand...

Note how the hop from 1 to 2 is about 415ms. That's my jump from the router through to my ISP, a local connection. Pretty messed up...
 
Interesting....
I was under the impression it is an ISP problem, untill I started testing diffrent ISP's, and getting the same results :(
Basically logging a call every day for the past 2 weeks without any responce, ffs!!!

I am in the Soneike area. What to do???

1 <1 ms <1 ms <1 ms lan.wetkit.ctwug.za.net [172.18.29.252]
2 339 ms 360 ms 325 ms 196-215-156-1.dynamic.isadsl.co.za [196.215.156.1]
3 358 ms 362 ms 389 ms cdsl1-ctn-vl2376.ip.isnet.net [196.38.72.205]
4 410 ms 395 ms 376 ms 196.35.115.128
5 532 ms 517 ms 471 ms core2a-ctn-gi0-2.ip.isnet.net [168.209.6.6]
6 386 ms 420 ms 388 ms 168.209.100.213
7 518 ms 481 ms 437 ms core2a-bry-ge1-1-0.isnet.net [168.209.100.242]
8 440 ms 470 ms 499 ms csw1-b-jup-bry-gi3-1.ip.isnet.net [168.209.217.21]
9 511 ms 473 ms 466 ms 196.34.134.105
 
I logged a new fault on Friday and was called back by telkom on Saturday.

Anyways, the operator guy said that there was no way it could be congestion because the exchange I am on (Located somewhere in/near Hazendal) has apparently got 270 or so free ports and is running at only 7% usage of total capacity.

Once again, they're passing it on to the technical guys to look into. Again.
 
Tracing route to www.mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms DD-WRT [192.168.1.1]
2 7 ms 7 ms 7 ms 196-215-156-1.dynamic.isadsl.co.za [196.215.156.
1]
3 25 ms 25 ms 24 ms vlan2473.cdsl2-ctn.isdsl.net [196.38.72.193]
4 29 ms 26 ms 25 ms 196.35.115.136
5 26 ms 29 ms 27 ms core2a-ctn-gi0-1.ip.isnet.net [168.209.2.6]
6 25 ms 25 ms 25 ms 168.209.2.131
7 25 ms 25 ms 25 ms mweb-2.cinx.net.za [196.223.22.25]
8 27 ms 26 ms 27 ms 197-84-4-224.cpt.mweb.co.za [197.84.4.224]
9 26 ms 26 ms 25 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
10 26 ms 26 ms 25 ms 196.28.178.66
11 26 ms 25 ms 25 ms cte-core-sw2.vwol.net [196.41.144.35]
12 26 ms 26 ms 26 ms www.mweb.co.za [196.2.63.110]

Trace complete.

Mine seems to be fine, my ISP is Afrihost.
 
My results to BBC in UK:



Tracing route to www-bbc-com.bbc.net.uk [212.58.244.69]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms DD-WRT [192.168.1.1]
2 6 ms 6 ms 6 ms 196-215-156-1.dynamic.isadsl.co.za [196.215.156.
1]
3 26 ms 28 ms 25 ms cdsl1-ctn-vl2376.ip.isnet.net [196.38.72.205]
4 25 ms 27 ms 26 ms 196.35.115.128
5 26 ms 24 ms 32 ms core2b-ctn-gi0-2.ip.isnet.net [168.209.6.3]
6 178 ms 180 ms 175 ms 168.209.246.66
7 174 ms 175 ms 175 ms bbc-linx.pr01.rbsov.bbc.co.uk [195.66.236.103]
8 * * * Request timed out.
9 * * * Request timed out.
10 174 ms 179 ms 176 ms ae0.er01.telhc.bbc.co.uk [132.185.254.109]
11 178 ms 178 ms 174 ms 132.185.255.148
12 175 ms 174 ms 176 ms bbc-vip114.telhc.bbc.co.uk [212.58.244.69]

Trace complete.

Afrihost and Axxess should have the same results as both run on IS.
 
Tracing route to www-bbc-com.bbc.net.uk [212.58.244.66]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 94 ms 64 ms 81 ms 196-215-156-1.dynamic.isadsl.co.za [196.215.156.
1]
3 71 ms 72 ms 66 ms vlan2473.cdsl2-ctn.isdsl.net [196.38.72.193]
4 64 ms 56 ms 76 ms 196.35.115.136
5 165 ms 180 ms 196 ms core1b-ctn-gi0-1.ip.isnet.net [168.209.2.4]
6 298 ms 286 ms 284 ms 168.209.246.66
7 348 ms 366 ms 300 ms bbc-linx.pr01.rbsov.bbc.co.uk [195.66.236.103]
8 * * * Request timed out.
9 * * * Request timed out.
10 457 ms 471 ms 516 ms ae0.er01.telhc.bbc.co.uk [132.185.254.109]
11 461 ms 457 ms 436 ms 132.185.255.148
12 395 ms 449 ms 514 ms bbc-vip111.telhc.bbc.co.uk [212.58.244.66]

Trace complete.
 
This is from my office further down the road in Amandelsig on a 2MB line:


Tracing route to www.mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms home.gateway [10.0.0.2]
2 11 ms 9 ms 8 ms 196-210-150-1.dynamic.isadsl.co.za [196.210.150.
1]
3 10 ms 10 ms 10 ms cdsl1-ctn-vl2173.ip.isnet.net [196.38.72.113]
4 9 ms 10 ms 10 ms 196.35.115.128
5 13 ms 14 ms 17 ms core2a-ctn-gi0-2.ip.isnet.net [168.209.6.6]
6 10 ms 11 ms 11 ms 168.209.2.131
7 13 ms 10 ms 11 ms mweb-2.cinx.net.za [196.223.22.25]
8 15 ms 13 ms 16 ms 197-84-4-224.cpt.mweb.co.za [197.84.4.224]
9 12 ms 10 ms 11 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
10 11 ms 12 ms 11 ms 196.28.178.66
11 12 ms 11 ms 11 ms cte-core-sw2.vwol.net [196.41.144.35]
12 12 ms 11 ms 12 ms www.mweb.co.za [196.2.63.110]

Trace complete.

This is to the BBC from the same line:



Tracing route to www-bbc-com.bbc.net.uk [212.58.244.68]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms home.gateway [10.0.0.2]
2 9 ms 9 ms 8 ms 196-210-150-1.dynamic.isadsl.co.za [196.210.150.
1]
3 10 ms 11 ms 9 ms 196.38.72.125
4 11 ms 12 ms 10 ms 196.35.115.136
5 11 ms 10 ms 10 ms core2b-ctn-gi0-2.ip.isnet.net [168.209.6.3]
6 163 ms 164 ms 163 ms 168.209.246.3
7 171 ms 168 ms 170 ms bbc-linx.pr01.rbsov.bbc.co.uk [195.66.236.103]
8 * * * Request timed out.
9 * * * Request timed out.
10 163 ms 168 ms 158 ms ae0.er01.telhc.bbc.co.uk [132.185.254.109]
11 178 ms 168 ms 171 ms 132.185.255.148
12 158 ms 159 ms 160 ms bbc-vip113.telhc.bbc.co.uk [212.58.244.68]

Trace complete.

Mine seems fine here.
 
So weird, it varies so much from day-to-day and time-to-time that it's hard to get a bead on it...
 
OOPMan said:
So weird, it varies so much from day-to-day and time-to-time that it's hard to get a bead on it...
Click to expand...

I have the same problem, seems to work fine in the day till about 5pm on some days and all weekend its messed up. I have been speaking to one of the supervisors at Telkom every day for 2 weeks and the final result is that they need extra bandwidth on the exchange. This is after they tested and checked everything.

Just got off the phone again with Telkom, they will call me later with an ETA on the upgrade. They say it could take weeks or months. Will let you know when I do.
 
So the Telkom guy contacts me now, he says he cannot get an ETA he can only tell me that it has been sent to planning.
 
Well, at least we finally have some motion on this it seems. Well done zaeem :-)
 
10Mb in Kuils River???? I'm in Highbury and they couldn't even get my 4mb line to work properly. Whenever it rains, my line was unable to sync...
 
logged a fault Telkom in September and still no update.

I called Telkom and they said they going to have this escalated, still no word since the escalation was logged in beginning of October.

These are my current results on a 4mbps connection


Tracing route to www.mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.254
2 615 ms 603 ms 575 ms 41-135-94-1.dsl.mweb.co.za [41.135.94.1]
3 682 ms 638 ms 626 ms 196-28-178-222.adsl.mweb.co.za [196.28.178.222]

4 630 ms 629 ms 655 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
5 655 ms 621 ms 611 ms 196.28.178.66
6 608 ms 626 ms 639 ms cte-core-sw2.vwol.net [196.41.144.35]
7 681 ms 624 ms 632 ms www.mweb.co.za [196.2.63.110]

Trace complete.

Internet here sucks:mad:
 
Rouxville : Same problem as the rest of you.

I'm staying in Rouxville.

Have a 4mbps line with MWEB service provider.

Telkom says I connect perfectly and have resetted the port etc.

My pingspeed on Speedtest.net and Saix.net (test site) is about 500ms, which is very high
and my downloadspeed is (sometimes) 1.5 mbps but mostly around 0.5 mbps
uploads is usually about 035 mbps.

The modem/router was changed to a Telkom guest account (to make sure that MWEB) is not at
fault and the performance stays the same.

Telkom says there is nothing wrong when I phone the ADSL helpline...........:mad:


How can we sort this ?
 
Only thing you can do is log a fault. Call 10210 until you get a result. Speak to one of the supervisors and explain the problem then escalate the problem until the CEO if you have to. Its the only way you will get a result.

Took me nearly 3 weeks to get a result that the exchange is congested. I live in De Kuilen close to the KFC and Mc donalds, I doubt you connected to the same exchange, so are all the exchanges in Kuils river messed up? :wtf:
 
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