@lantic R59 uncapped 'bolt-on' feedback

Nevermind. Got a Web Africa test account and it does the same. So its a local exchange problem then. Sigh...
 
I decided just to keep my Vox account. Its very good value for money so the R150 I'm saving with Telkom because of the 25% discount will cover more than half of the monthly cost of the vox account. :)
 
Here is a comparison of the line quality between my Vox and Telkom accounts for the past month:

Vox

status_rrd_graph_img_vox_month.png


Telkom

status_rrd_graph_img_telkom_month.png



Vox, you really need to fix your network, as you can see this has been going on for a while now.
 
Here is a comparison of the line quality between my Vox and Telkom accounts for the past month:

Vox

status_rrd_graph_img_vox_month.png


Telkom

status_rrd_graph_img_telkom_month.png



Vox, you really need to fix your network, as you can see this has been going on for a while now.

Fatpipe has been broken after 8pm for nearly two weeks now.

Netflix dead, myBB and many sites not resolving.

See the VOX thread, I've been called by support everyday this week, they can also replicate the issue yet ZERO solutions offered other than 'we are load balancing the cape IPC to adjust for capacity issues'. Lol.

The advanced technical team has had this escalated (funny, sounds like Telkom speak) to try resolve it.
 
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Something seriously wrong now in KZN. Was fine this afternoon, now I cant watch Netflix, starts to stutter and buffer.

Using pingplotter to do traceroute to google starts fine, then after a few traces all the hops shows packet loss until the first outside hop is unreachable. After a while a few traces go through again. If I stop the trace for a few seconds and start is again it does the same thing. Speedtest shows about half my line speed.

This happens in the VOX support office as well, on their own 100meg line. Was on the phone with them several times this week, same results in the evening as you describe, the line goes quiet on the other side of the call when they realise what a cluster fc_k this has become.
 
All is good in Joburg account performs 100s everyday :) it seems most of the ISP'S are having problems in Cape Town this has been going on for awhile now.
 

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thewusman said:
See the VOX thread, I've been called by support everyday this week, they can also replicate the issue yet ZERO solutions offered other than 'we are load balancing the cape IPC to adjust for capacity issues'. Lol.

Do they also ask you every day to run a speed test and then they respond with "eish... i don't know hey"
 
Eish, don't know now. Weekend was great for me (save mybb access, strangely). 8gb just from my device for casual YouTube.
 
Do they also ask you every day to run a speed test and then they respond with "eish... i don't know hey"

I was actually told that UnoTelly is a VPN / Proxy service and that Netflix was "not really meant to be used in SA" ... I started raising my voice and calling BS .... things went smoother after that.

Anyhow, VOX SlowPipe is still broken for me. I'll be cancelling at the end of the month - what's the point of roll-over gigs if you can't even use the bloody service, which as it stands costs way more than the competition.
 
I was actually told that UnoTelly is a VPN / Proxy service and that Netflix was "not really meant to be used in SA" ... I started raising my voice and calling BS .... things went smoother after that.

Anyhow, VOX SlowPipe is still broken for me. I'll be cancelling at the end of the month - what's the point of roll-over gigs if you can't even use the bloody service, which as it stands costs way more than the competition.

17 days left for me. The quality is just getting worse and worse by the day.

100ms+ latency to local sites, it's just not on.

Code:
 Host                                               Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. firewall.home.local                              0.0%    36    0.2   0.2   0.2   0.3   0.0
 2. dsl-197-245-128-1.voxdsl.co.za                   0.0%    36    6.9   7.0   6.7   7.4   0.2
 3. 196.41.29.166                                    0.0%    35  110.2 109.9  87.6 136.8  11.6
 4. 196.41.29.233                                    0.0%    35  116.2 108.0  87.1 124.3  11.4
 5. 41.193.32.154                                    0.0%    35  138.7 127.1  99.6 175.8  14.3
 6. www.lantic.net                                   0.0%    35  133.2 124.5 103.5 143.7  11.5
 
Hm, today after 6 my vox account came to a grinding halt. 4mbps max with oodles of latency and dropped packets on 10mbps line. When YouTube stutters on 320p, then you know...
 
couldnt work tonight. deal breaker for me. first time i couldnt work. seems like they looking to shed users. its going work.
 
17 days left for me. The quality is just getting worse and worse by the day.

100ms+ latency to local sites, it's just not on.

Code:
 Host                                               Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. firewall.home.local                              0.0%    36    0.2   0.2   0.2   0.3   0.0
 2. dsl-197-245-128-1.voxdsl.co.za                   0.0%    36    6.9   7.0   6.7   7.4   0.2
 3. 196.41.29.166                                    0.0%    35  110.2 109.9  87.6 136.8  11.6
 4. 196.41.29.233                                    0.0%    35  116.2 108.0  87.1 124.3  11.4
 5. 41.193.32.154                                    0.0%    35  138.7 127.1  99.6 175.8  14.3
 6. www.lantic.net                                   0.0%    35  133.2 124.5 103.5 143.7  11.5

+1, I can't game on this account anymore... The ping is just too bad. This used to be the account with the best ping internationally, but now the local ping is even worse.

Its really sad to see how things are just suddenly falling apart.... VOX has been the best ISP for a looooong time.
 
+1, I can't game on this account anymore... The ping is just too bad. This used to be the account with the best ping internationally, but now the local ping is even worse.

Its really sad to see how things are just suddenly falling apart.... VOX has been the best ISP for a looooong time.

Funny enough D3 is fine for me

Just routing to MyBB is broken
 
I really feel bad for everyone who is not in Gauteng. All the issues you are having and my experience has been pretty decent.

I am just hoping that all keeps on working well here in JHB :/
 
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