MBP mail program crashing

S

sajunky

Honorary Master
Joined
Nov 1, 2010
Messages
13,124
I know nothing about MAC, but will be getting it for testing soon - tried to duck... :(

Integrated mail program is crashing frequenly and getting worse. On the nth start it crashes immediately, it needs to reboot machine. I am being told that problem appearead the first time after installing Mac Keeper. I told her to uninstall the sucker, but she don't know how to do it (not a Windows user - Windows user must be more clever to survive). :)

Details:
MacBookPro5,5
Core 2 Duo 2.26MHz CPU
2GB RAM
Boot ROM Version: MBP55.00AC.B03

MAC OS version is not shown here, but she says everything is updated regularly.
I want to shine when she comes, so please tell me what is going on. :)
 
Last edited:
bwana

bwana

MyBroadband
Super Moderator
Joined
Feb 23, 2005
Messages
89,377
sajunky said:
I know nothing about MAC, but will be getting it for testing soon - tried to duck... :(

Integrated mail program is crashing frequenly and getting worse. On the nth start it crashes immediately, it needs to reboot machine. I am being told that problem appearead the first time after installing Mac Keeper. I told her to uninstall the sucker, but she don't know how to do it (not a Windows user - Windows user must be more clever to survive). :)

Details:
MacBookPro5,5
Core 2 Duo 2.26MHz CPU
2GB RAM
Boot ROM Version: MBP55.00AC.B03

MAC OS version is not shown here, but she says everything is updated regularly.
I want to shine when she comes, so please tell me what is going on. :)
Click to expand...

That's probably your problem. You might want to read up on it ;)
 
D

D tj

Expert Member
Joined
Jul 8, 2012
Messages
1,803
MacKeeper=V bad news.
Might be worth getting( buy) AppDelete to delete this as moving it to trash may leave some of it's files behind.
 
greg0205

greg0205

Honorary Master
Joined
Apr 18, 2010
Messages
28,863
I'm with bwana here... MacKeeper is shyte.

Bin it, empty trash and, just to be sure, use Spotlight Search to find any traces left behind... Oh, Spotlight is the little magnifying glass icon top right of screen.
She shouldn't be having any mail issues at all with the latest version of El Capitan (10.11.1), 'tho on the previous version there was an outgoing SMTP bug so you might want to check that.
 
S

sajunky

Honorary Master
Joined
Nov 1, 2010
Messages
13,124
No feedback after uninstalling Mac Keeper, so I assume everything came back to normal. :)
Thanks on behalf of the victim for quick replies, she readed it all.
 
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