Metrofibre Experience and Pricing

[Vorastra]

Well here is the breakdown I received,
View attachment 1061159
So I can understand this sort of thing if i was looking to leave bitco, but I want to stay but change my service to the far superior Fibre, the infrastructure is here so whats the problem? I want to pay them R1399 for 200/200 and I can get behind the deinstall fee for the wireless, it is high but it's whatever.

Anyway, African Network Operators came to my place on Thursday http://anofibre.co.za/, they are a new isp which seemingly formed to service my area. Basically they are offering half price signups to the first 200 customers.

View attachment 1061161

The way the sales guy explained it, first 200 customer pay no install fee of any kind, receive a free router. I took the month to month 1000/1000 package, no install fee, no cancellation fee, no minimum time to stay with them, no 30 day notice. I'm stuck with bitco and it would not make any sense to take a full price package from someone else on top of bitco since pretty much all companies like say cool ideas require you to stay with them for 12 months. So if ANO's service is bad, I can cancel at anytime. Zoom fibre is apparently the FNO for my street. I will get full details with regard to cancellation and any sort of fees when they call to schedule the install this week, he said it takes around 3-5days to get the install done from application submission. Also need to confirm in writing that this will be my rate moving forward till/if I terminate my service.

To me it's R949 to get 1000/1000, vs my current being 1099 for 30/15 wireless. The terms sold me on it, as the first 200 deal is really great. Also I feel and I could be wrong but a first 200 signup customer is going to get the best of their service as we are essentially advertising for the isp. If our service is kak we could potentially sink their business because of word of mouth.

That feking bill lmao
Ridiculous.

 

[Ecco]

Well here is the breakdown I received,
View attachment 1061159
So I can understand this sort of thing if i was looking to leave bitco, but I want to stay but change my service to the far superior Fibre, the infrastructure is here so whats the problem? I want to pay them R1399 for 200/200 and I can get behind the deinstall fee for the wireless, it is high but it's whatever.

Anyway, African Network Operators came to my place on Thursday http://anofibre.co.za/, they are a new isp which seemingly formed to service my area. Basically they are offering half price signups to the first 200 customers.

View attachment 1061161

The way the sales guy explained it, first 200 customer pay no install fee of any kind, receive a free router. I took the month to month 1000/1000 package, no install fee, no cancellation fee, no minimum time to stay with them, no 30 day notice. I'm stuck with bitco and it would not make any sense to take a full price package from someone else on top of bitco since pretty much all companies like say cool ideas require you to stay with them for 12 months. So if ANO's service is bad, I can cancel at anytime. Zoom fibre is apparently the FNO for my street. I will get full details with regard to cancellation and any sort of fees when they call to schedule the install this week, he said it takes around 3-5days to get the install done from application submission. Also need to confirm in writing that this will be my rate moving forward till/if I terminate my service.

To me it's R949 to get 1000/1000, vs my current being 1099 for 30/15 wireless. The terms sold me on it, as the first 200 deal is really great. Also I feel and I could be wrong but a first 200 signup customer is going to get the best of their service as we are essentially advertising for the isp. If our service is kak we could potentially sink their business because of word of mouth.

I am not CPA expert, but i dont think these guys can make you pay the remaining contract value because you feel you need to cancel - i would check this out in the event you do want to cancel.

 

[RudderVator]

How does activation work when the point is already installed in a house I will be moving into?

Compared to Openserve my ASUS router
dials a PPPoE connection to the ISP is this done the same way on MetroFibre or does the ONT dial the ISP with a Username?

No ONT was installed so assumed the line has never been used before. Thinking of using Cool Ideas.

 

[cavedog]

How does activation work when the point is already installed in a house I will be moving into?

Compared to Openserve my ASUS router
dials a PPPoE connection to the ISP is this done the same way on MetroFibre or does the ONT dial the ISP with a Username?

No ONT was installed so assumed the line has never been used before. Thinking of using Cool Ideas.

Cool ideas uses pppoe but an ONT drop is still required if you have a TP already.

 

[RudderVator]

Cool ideas uses pppoe but an ONT drop is still required if you have a TP already.

Thanks. Actually went with Cool Ideas today!

I was with Telkom over Openserve that always worked really well! I dont see a good future with Telkom over Metrofibre.

I saw forum members mentioned that Cool ideas has optimal routing for latency compared to lets say Afrihost.

Cool ideas vs Afrihost

I have narrowed my ISP choice to these two ISPs, I would love feedback on them. I know there are other options, but I have no choice but to take Mitsol fibre hence these 2 ISPs only. thanks Kitty.

mybroadband.co.za

 

[cavedog]

Thanks. Actually went with Cool Ideas today!

I was with Telkom over Openserve that always worked really well! I dont see a good future with Telkom over Metrofibre.

I saw forum members mentioned that Cool ideas has optimal routing for latency compared to lets say Afrihost.

Cool ideas vs Afrihost

I have narrowed my ISP choice to these two ISPs, I would love feedback on them. I know there are other options, but I have no choice but to take Mitsol fibre hence these 2 ISPs only. thanks Kitty.

mybroadband.co.za

Not sure if I agree with that but maybe that is just because I work for Afrihost but we have some decent latency on our network.

 

[Soul Assassin]

Not sure if I agree with that but maybe that is just because I work for Afrihost but we have some decent latency on our network.

No doubt about it, I have friends on Afrihost because of my recommendation but 100s and 100s of hours playing with one friend on Cool Ideas and one on Afrihost, the Afrihost friend has never had lower ping than the Cool Ideas friend, no matter what game or where the server is.

Especially if it's an EU based server not UK, the Cool Ideas friend's ping is 20ms less.

 

[cavedog]

No doubt about it, I have friends on Afrihost because of my recommendation but 100s and 100s of hours playing with one friend on Cool Ideas and one on Afrihost, the Afrihost friend has never had lower ping than the Cool Ideas friend, no matter what game or where the server is.

Especially if it's an EU based server not UK, the Cool Ideas friend's ping is 20ms less.

Well there is some differences like CISP having a direct route to London so they can control how other networks see them and usually from London the rest of EU is pretty decent vs Afrihost where we hand AWS and Google traffic to them in JHB and they take it from there.

If anything it's super interresting how game developers have really gone to AWS and Google for their hosting.

 

[RudderVator]

Well there is some differences like CISP having a direct route to London so they can control how other networks see them and usually from London the rest of EU is pretty decent vs Afrihost where we hand AWS and Google traffic to them in JHB and they take it from there.

If anything it's super interresting how game developers have really gone to AWS and Google for their hosting.

For interest sake how does this routing to London or Amsterdam compare with Telkom ISP? Simply asking because that is what I am used to.

Latency etc? You seem very knowledgeable.

 

[cavedog]

For interest sake how does this routing to London or Amsterdam compare with Telkom ISP? Simply asking because that is what I am used to.

Latency etc? You seem very knowledgeable.

Depends where you are located. Northern regions Afrihost uses cogent and Eastern and Southern regions Openserve.


This is my MetroFibre line from Centurion

London


Amsterdam



Oracle Amsterdam

 

[DYreX146]

Well there is some differences like CISP having a direct route to London so they can control how other networks see them and usually from London the rest of EU is pretty decent vs Afrihost where we hand AWS and Google traffic to them in JHB and they take it from there.

If anything it's super interresting how game developers have really gone to AWS and Google for their hosting.

CISP uses AWS Direct Connect now, they changed it after Fortnite people complained about not having low latency to Bahrain servers I think.

Anyway my friend and I are both in KZN and we both use Openserve except he's on Afrihost and I'm on CISP, he says he now gets 165ms to London and I get 170ms, Afrihost also seems to use much more stable KZN NLDs as well.

I guess CISP doesn't have better latency than Afrihost in all regions.

 

[PBCool]

CISP uses AWS Direct Connect now, they changed it after Fortnite people complained about not having low latency to Bahrain servers I think.

Anyway my friend and I are both in KZN and we both use Openserve except he's on Afrihost and I'm on CISP, he says he now gets 165ms to London and I get 170ms, Afrihost also seems to use much more stable KZN NLDs as well.

I guess CISP doesn't have better latency than Afrihost in all regions.

Yeah we are tweaking the KZN International route, London will come down to 160ms.