Metrofibre Feedback

[georgelza]

they dig ditches, and put conduit into ground, with the access holes in front of house,
they installed a TP box in house and laid fiber down to the axxess hole.
but atm there is no fiber in the conduits.
at the corner of the streets you still have the empty conduit forming loops.
and then their local comm here in town is that they were going to go live mid Oct... and have hit their date every time they set their mind to it.
now I know we had 2 weeks of heavy rain, so give them that but still actually little activity in the streets/corners at the moment. so wondering what their project line/plan/delay is looking like.
just some information would be great.
G

 

[Clintie]

I am actually fed up with MFN service. Every month like clockwork the fibre network is down completely in the South of JHB. See attached for those who think I exaggerate. I would rather move back to Rain 5G than have this pathetic excuse of a network “Provider”….

 

[wingnut771]

I am actually fed up with MFN service. Every month like clockwork the fibre network is down completely in the South of JHB. See attached for those who think I exaggerate. I would rather move back to Rain 5G than have this pathetic excuse of a network “Provider”….

If I was blessed with alternatives I wouldn't hesitate. How long is down for normally?

 

[Clintie]

If I was blessed with alternatives I wouldn't hesitate. How long is down for normally?

Yeah 5G ain’t much better but at least you expect it with a wireless service. It’s usually down for a good few hours and sometimes even up to 12 hours in some cases. Rubbish service.

 

[Apogee]

Anyone have a possible explanation why MFN would install two fibre termination boxes in a small townhouse?

A client that is moving into a new place found these two, one in the lounge, and one in a bedroom, but wants to remove one.

 

[AfriNatic]

Anyone have a possible explanation why MFN would install two fibre termination boxes in a small townhouse?

A client that is moving into a new place found these two, one in the lounge, and one in a bedroom, but wants to remove one.

View attachment 1167342

View attachment 1167344

It's not the standard install. It might be that the person that lived there before requested for the ONT to be moved and instead of removing the old TP they just extended a new one to the second room.

 

[wingnut771]

It's not the standard install. It might be that the person that lived there before requested for the ONT to be moved and instead of removing the old TP they just extended a new one to the second room.

or 2 seperate lines? but it doesn't answer the "he wants to remove it" part.

 

[Apogee]

It's not the standard install. It might be that the person that lived there before requested for the ONT to be moved and instead of removing the old TP they just extended a new one to the second room.

or 2 seperate lines? but it doesn't answer the "he wants to remove it" part.

I am waiting for an answer from the ISP regarding the removal of the extra box.

It looks like the primary one is the one in the lounge as it emerges from conduit in the wall.

The one in the bedroom just disappears into the ceiling.

The client doesn't like open cables, so want to remove any unnecessary ones, and hide the rest (no trunking).

The walls are going to be painted next week, so we need it to be resolved quickly.

What would be the legal implications if the client just remove the cables and boxes himself?

As I understand it, it belongs to MFN.

 

[Jaseyyxx]

I am waiting for an answer from the ISP regarding the removal of the extra box.

It looks like the primary one is the one in the lounge as it emerges from conduit in the wall.

The one in the bedroom just disappears into the ceiling.

The client doesn't like open cables, so want to remove any unnecessary ones, and hide the rest (no trunking).

The walls are going to be painted next week, so we need it to be resolved quickly.

What would be the legal implications if the client just remove the cables and boxes himself?

As I understand it, it belongs to MFN.

Pretty sure if the client damages it then he would be liable for any costs to repair. Rather let MFN handle this one to be safe

 

[b1scu1t]

Can anyone else maybe share their experience with streaming to YouTube and Twitch?
ISP, line speed and international upload speed.
I'm with Mind The Speed on a 300/300 connection and it's not going well.
Local speeds are great but international

Checked the server it's Youtube was uploading to and it's located in California.
Then I checked the international speeds to the region where the servers are located and it's beyond bad. OBS is often dropping almost 70% of frames because of these kinds of speeds

For Twitch I'm using Hyperlayer's relay and it's great. But no local Youtube relays

 

[Genisys]

99.9% sure Cool Ideas has a local relay for YouTube: http://twitch.cisp.co.za/

 

[b1scu1t]

99.9% sure Cool Ideas has a local relay for YouTube: http://twitch.cisp.co.za/

That’s a Twitch relay

 

[Genisys]

That’s a Twitch relay

It is? Pretty sure the URL isn't all that important to determine what it can and can't do

• A Youtube relay is also available
  • rtmp://twitch.cisp.co.za:1935/youtubelive2 maps to rtmp://a.rtmp.youtube.com/live2

 

[cavedog]

That’s a Twitch relay

Afrihost also has a relay fwd.afrihost.com

Did you try to fix the tcp window scaling on windows? Might also be line related.

 

[b1scu1t]

It is? Pretty sure the URL isn't all that important to determine what it can and can't do

Oh hectic sorry man! I didn't even see the full youtube URL COMPLETELY missed it!


Quick test now seems stable. Not dropping frames

Do you know what Cool Ideas' policy is for usage of the relay if you're not a Cool Ideas customer?

 

[b1scu1t]

Afrihost also has a relay fwd.afrihost.com

Did you try to fix the tcp window scaling on windows? Might also be line related.

Thank you, I'll test the Afrihost one as well

So far, I'm planning to switch to another ISP in December and probably to an ISP that has a relay available. Would be great if I can just solve this issue until then. I only recently got this fibre installed so cancelling within 6 months will make me liable for installation fees.

Will probably either be switching to Afrihost or Cool Ideas in December.

TCP scaling doesn't need to be set in Windows 10 as the registry parameters have been deprecated or am I missing something?

 

[skimread]

Anyone experience issues today?Lots of loss of connectivity for me since this morning

 

[system32]

I am actually fed up with MFN service. Every month like clockwork the fibre network is down completely in the South of JHB. See attached for those who think I exaggerate. I would rather move back to Rain 5G than have this pathetic excuse of a network “Provider”….

I'm also in JHB South - here's my RPI4 logs for the last few months:



Almost as bad as SkyFi.

 

[system32]

Just got an increase email from my ISP on MFN:

From 1 Dec 2021:


The email only says that they've not increased prices in a long time (Covid-19 blah-blah).
MFN doubled the rate from 1 June 2021 and introduced the 300/300.
The 200 & 300 prices were introduced/reduced/made competitive.

Here are some historical prices on this ISP+MFN:


Thinking of changing ISP to avoid price increase.

Is this MFN increasing - in which case all ISP will also increase and so no point in changing
or
Is the increase just this specific ISP?

Thanks in advance for any feedback/advice.

 

[wingnut771]

Just got an increase email from my ISP on MFN:

From 1 Dec 2021:
View attachment 1174334

The email only says that they've not increased prices in a long time (Covid-19 blah-blah).
MFN doubled the rate from 1 June 2021 and introduced the 300/300.
The 200 & 300 prices were introduced/reduced/made competitive.

Thinking of changing ISP to avoid price increase.

Is this MFN increasing - in which case all ISP will also increase and so no point in changing
or
Is the increase just this specific ISP?

Thanks in advance for any feedback/advice.

My MFN line in glenwood went live in Aug, being a new network I expect a few teething problems which have been one day of no internet and a 30 min blip when the exchange had power issues during the first bit of loadshedding, other than that the line is solid. On the price thing, it must just be your ISP. I'm paying R897 for 50mb: