Metrofibre Feedback

Which ISP are you using on the MFN Network?

  • Total voters
    240
Good day. Does Metrofibre throttle their clients? Are there different rules when it comes Youtube, Netflix and IPTV services streaming? I have no buffering when streaming 4k videos on youtube. When I stream 4k Sports streaming through my IPTV service, the buffering is non-stop. Normal HD streaming is fine, no buffering. My IPTV service provider blames my ISP for the buffering I'm experiencing with his IPTV service. He even send me proof of a video of the same channel I was watching where his was not buffering.
I'm on a 250meg line.

Any help please. Thanks
 
IPTV servers are in EU, most likely a peering issue from MetroFibre. They most likely not throttling.
Youtube is local in South Africa.
IPTV is a hit or miss depending on your ISP and its peering to your specific IPTV's servers
SkylineR34 said:
Good day. Does Metrofibre throttle their clients? Are there different rules when it comes Youtube, Netflix and IPTV services streaming? I have no buffering when streaming 4k videos on youtube. When I stream 4k Sports streaming through my IPTV service, the buffering is non-stop. Normal HD streaming is fine, no buffering. My IPTV service provider blames my ISP for the buffering I'm experiencing with his IPTV service. He even send me proof of a video of the same channel I was watching where his was not buffering.
I'm on a 250meg line.

Any help please. Thanks
Click to expand...
 
MakoPC said:
IPTV servers are in EU, most likely a peering issue from MetroFibre. They most likely not throttling.
Youtube is local in South Africa.
IPTV is a hit or miss depending on your ISP and its peering to your specific IPTV's servers
Click to expand...
Thanks for the reply. I have just spoken Metrofibre and they it's the undersea cable break that might be the problem. She could not really give a clear reason why but ja. Also the cable break has got no impact on youtube. The thing I don't understand is that I can stream normal HD live sports with no buffering but not the 4k live sports buffering every 10 seconds. I know that IPTV services are a hit or miss. Sometimes it works flawlessly and other times it's a pain. I think I will use a different Android TV box with the AV1 codec.
 
Don't think it is the cable break tbh
Youtube is served locally, so shouldn't be any issues with Youtube
I also had a similar issue where the 1080p version was streaming fine then the 4K version buffered and I am on Afrihost 1Gbps.
I just wish IPTV services could serve the streams locally...
SkylineR34 said:
Thanks for the reply. I have just spoken Metrofibre and they it's the undersea cable break that might be the problem. She could not really give a clear reason why but ja. Also the cable break has got no impact on youtube. The thing I don't understand is that I can stream normal HD live sports with no buffering but not the 4k live sports buffering every 10 seconds. I know that IPTV services are a hit or miss. Sometimes it works flawlessly and other times it's a pain. I think I will use a different Android TV box with the AV1 codec.
Click to expand...
 
Hi guys, moved house recently, metrofibre is installing in the estate - which is the best ISP to use with MFN?
 
SkylineR34 said:
Good day. Does Metrofibre throttle their clients? Are there different rules when it comes Youtube, Netflix and IPTV services streaming? I have no buffering when streaming 4k videos on youtube. When I stream 4k Sports streaming through my IPTV service, the buffering is non-stop. Normal HD streaming is fine, no buffering. My IPTV service provider blames my ISP for the buffering I'm experiencing with his IPTV service. He even send me proof of a video of the same channel I was watching where his was not buffering.
I'm on a 250meg line.

Any help please. Thanks
Click to expand...
Do you mind sending me a PM with IPTV provider. Mine does not have 4k sports content
 
I see there is a outage impacting quite a number of suburbs, Sunnighill, Kyalami area, Carlswald etc.

No connectivity since yesterday afternoon, and still down this morning.

This is marked as only medium impact....that doesn't make sense given the number of suburbs impacted....and current hours of downtime. or is there a different way they classify the severity of these things?
Screenshot_20240417_090752_Chrome.jpg
 
Ecco said:
I see there is a outage impacting quite a number of suburbs, Sunnighill, Kyalami area, Carlswald etc.

No connectivity since yesterday afternoon, and still down this morning.

This is marked as only medium impact....that doesn't make sense given the number of suburbs impacted....and current hours of downtime. or is there a different way they classify the severity of these things?
View attachment 1692583
Click to expand...
Hi.

We have updated the status of the outage.
Fibre break, no ETA yet. I will post updates as soon as they are available.
 

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Ecco said:
I see there is a outage impacting quite a number of suburbs, Sunnighill, Kyalami area, Carlswald etc.

No connectivity since yesterday afternoon, and still down this morning.

This is marked as only medium impact....that doesn't make sense given the number of suburbs impacted....and current hours of downtime. or is there a different way they classify the severity of these things?
Click to expand...
Working again my side.
 
Ecco said:
Connectivity has been restored.

Looking at the damage is this a permanent fix or just temporary till whoever is digging there are done?
Click to expand...
Honestly not sure, was Joburg water that caused the outage.
 
I got an SMS from Metrofibre offers 45Mbps line at R599/pm. For somebody that's cash strapped.
It's a Promo deal.
Metrofibre.jpg
 
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