Microsoft Edge - doesn't start

[bekdik]

Client's Edge shuts itself down immediately upon startup. It doesn't run long enough to carry out any troubleshooting.

Is there any way Edge can be started in 'safe' mode, i.e. startup without any Extensions, or some other restricted mode?

 

[UrBaN963]

OK. Found this 'start microsoft-edge:http://www.cnn.com' to start in cmd line mode, which fixed this issue.
Good fix! For information Edge store this temp data in

C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\AC\MicrosoftEdge\User\Default\Recovery\Active

So deleting all files and folders in there makes it open without any previous tabs.

https://social.technet.microsoft.com/Forums/en-US/551e69a1-4744-4951-aa87-7b99c09d432d/how-to-restart-edge-browser-in-safe-mode?forum=win10itprogeneral

 

[bekdik]

https://social.technet.microsoft.com/Forums/en-US/551e69a1-4744-4951-aa87-7b99c09d432d/how-to-restart-edge-browser-in-safe-mode?forum=win10itprogeneral

Thanks, I sent him this one and am awaiting his response.

 

[UrBaN963]

Cool cool.

 

[Rickster]

Virus scan.

 

[bekdik]

https://social.technet.microsoft.com/Forums/en-US/551e69a1-4744-4951-aa87-7b99c09d432d/how-to-restart-edge-browser-in-safe-mode?forum=win10itprogeneral

Apparently Edge tries to open, then fails

 

[UrBaN963]

Did he delete the files as mentioned?

Virus Scan is sounding good. Also, Chrome.

 

[HAL 9000]

Try this link from Microsoft:

"How to resolve crashes in Microsoft Edge"

https://answers.microsoft.com/en-us...-83e3-453b-99b3-b5ad8d0517eb?tm=1439859483102