More MWEB ADSL bandwidth for your buck

Am I missing something here, but nothing was mentioned about a cap increase on the 1gig all-in ADSL package? My in-laws are currently paying R199 for 1gig cap w/ MWEB and I'd like to know if that package will get a cap bump too.

@MWEB Business, why no cap increase on the 1GB all inclusive package?
Just doesn't make sense...:(
 
yea the handouts are starting to filter thru..... however I think its pretty pathetic. They should be adding a zero next to each number! 1 should be 10, 2 should be 20...
we can dream and wish...
 
@MWEB Business, why no cap increase on the 1GB all inclusive package?
Just doesn't make sense...:(

Hi vaakseun,

Just was not possible, this product is already on bare bones margins.

If taken over 12 months one would be paying R145 for the first 6 months and R199 for the remainder, giving an average cost of R 172 per month.

For this one gets;

384Kbps ADSL line rental
1 GB of blended traffic
10GB of local only traffic
Network locked ADSL WiFi router
5 mailboxes totaling 2GB
300 minutes of free WiFi access
Faxmail account/number
VoIP (SIP) account with 087 number and toll-free on-net calls
AVG Anti-Virus

Now add to this the other soft costs associated with servicing average Joe/Jane, such as marketing to attract them, large calls centres able to cope with customer who make no differentiation between Internet & PC hw/sw support, and you aren't left with much.

Hope this clarifies it.

MWB
 
almost a exact copy of what telkom did...

for once Telkom got a head start? :eek:

Price cuts are starting to filter through: good news for consumers :)

Eagerly awaiting news from guys like Web Africa about their new pricing ;)

must be positive and look forward to the good times we should see soon


Hey, Garyvdh, what I did notice was the local cap by Mweb is still 10Gb whereas its been increased a bit with Telkom if I recall correctly?

Still I hope I never have to use the local cap ... that'll will be a sad day!
 
I wonder if cybersmart are going to offering anything besides their 3 gig cap acounts. There are other services which they offer (night rider, grow for life), but you have to have your line with cybersmart to be able to subscribe to any of them :(
 
I just did the quick math on the MWEB booster price. R99 for 1.5GB, that works out to R66 per GB, but then of course with the R250 for 3.5GB, that works out to R71.43GB. I guess the people who did the maths now wants people to rather get the 1.5GB boosters as one would in this new scenario pay more for less.

previous pricing R99 per 1GB or R250 for 3GB (ie. R83.33 per GB). I mean with a 33.333% reduction on the 1GB booster one would assume that the 3GB would have gotten the same (that would have worked out to roughly around to R250 for 4GB) but hey.... guess now people will only be buying 1GB boosters.

And if one looks into the product offering, the sweet spot for MWEB monthly fees are also at the 5GB (previously 3GB) packages as the data only option works out to R59.80 a GB then you will pay R240 for the next 2.5GB (i.e. R96 a GB) to an average cost of R71.86 per GB for the 7.5GB package. and R 70.38 per GB for the 10.5GB package. the price difference is the same between the all in one packages too.

I guess MWEB only wants people to be on the 5GB packages as one would pay significantly more for anything else moving either up or down. So I guess people with more than 3GB cap accounts previously are pretty much taken for a ride. Nice way to rip off your bigger customers MWEB.

So MWEB customers, here is the way to go. Get the 5GB account and if you really need to buy a booster.. get the 1.5GB or anything else you do you pretty much getting a raw deal.

@MWEB Business guess you should have a talk with the pricing guys...
 
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well its september and my mweb cap has not increased and google brings me to landingpages, wonderful new service it is we thinks
 
well its september and my mweb cap has not increased and google brings me to landingpages, wonderful new service it is we thinks

Restart router to fix the landing pages. Mine also hasn't increased yet though.
 
did a restart when i saw the problem, no change, other international sites work
 
Your computer will cache the landing page address.

After rebooting the router, on the computer that is still showing the landing pages, open a command prompt (start -> run -> (type in)cmd -> OK) and enter:
ipconfig /flushdns[press enter]

This will clear your computer's saved landing page details.
MWeb really did not think that one through properly.
 
nope that did not do it either, seems a google problem because gmail also does it
 
It is strange that they would increase the amount that they are offering. The base MWEB offering was the Telkom Do 1 product and slightly cheaper for the first 6 months. Oh, and you got a network locked ADSL router if you took the contract. And I think that the line rental was included but I wouldn't trust that too much - there are a few vague points. If you read the small print you can only have one session on the internet.

You also get some strange results in trying to engage with MWEB - like, sorry no ports but we can sell you a Vodacom or MTN product for a few rands more (and they don't mention with a lower cap). They don't seem to get the low cost and low latency requirement. And speaking to Telkom you get - what on earth are they talking about, there are lots of ports. So you go back to MWEB and the story is now that there is no result for the sync speed and that means the line will keep on resetting but we can sell you something from Vodaco... Back to Telkom and they say there is no special equipment on the line so what is the order number and we'll follow it up for you? Back to MWEB and they say, no, we didn't put the order in but Vod...

It's a freaking nightmare.

Took the forms from Telkom to a Telkom shop and handed them in. No need for certified copies of ID book, proof of residence, salary slip, testimonials from your church, SAPS clearance for your car, wiring certificate of compliance for your house. Okay made the last few up.

Telkom costs more - you pay the R400 initiation fee and it's R200 a month. But it's less hassle and you they don't try and sell you anything except what you've asked for.

But we are now waiting for Telkom :) and hopefully not :(
 
in my opinion I think 3g people will benefit the least. Our 3G prices are already some of the cheapest in the world (because this is one of the only countries where it can compete on price with ADSL)

As ADSL prices drop and (hopefully) become more in line with the rest of the world, 3g will find it harder and harder to compete.
 
I queried MWeb and got the following reply

Our systems are busy updating the ADSL member information as need be on the back end and the new CAP should be updated for all members by the end of next week.
 
Hi Budza, Jacques, Lycanthrope, DJNgoma

With reference to the local capping debate, the ADSL regulations state;

3.4 Local bandwidth shall not be subject to the cap.

Now this pretty open to interpretation, however there is no denying there is an inference that local cannot be capped.

With a view of giving the benefit of the doubt to our customers, MWEB did trail the viability of providing unlimited local bandwidth free of charge. This turned out to be finanacially unsustainable.

In view of the above regulation wording, the only other option avaliable to us was to provide unlimited local only (no cap), but on a pay per use basis.

MWB
 
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