MTN Black Friday Discussions

[airborne]

What's MTN's cancellation policy?

I renewed a contract during BF, agent advised that all the data is sharable. Turns out only 1GB/10GB is shareable

If it's a package with no device it should be prorata on the current month + 1 month to cancel.

 

[Witty]

Can you pls share details of the agent and package when I tried today they can’t find this package and what they offering is ridiculous. Please help I need data package with lots of data

Hey buddy I spoke to the Retentions Department I don’t remember the name of the agent but the package is called Mtn Choice 400. I was told they only offer customers due for an upgrade. This is the 2020 Black Friday deal.

 

[stepper]

If it's a package with no device it should be prorata on the current month + 1 month to cancel.

NB: It will be charged at non-discounted rate.
Found out the hard way trying to cancel a BF offer.

 

[airborne]

NB: It will be charged at non-discounted rate.
Found out the hard way trying to cancel a BF offer.

The pro-rata and 1 month will be at the full rate, like R900pm rate on the R499/400GB package?

 

[stepper]

The pro-rata and 1 month will be at the full rate, like R900pm rate on the R499/400GB package?

This is what MTN quoted on the cancellation of the R499/500GB BF deal ....

System generated R1885.64 + 15% = R2168.48

Outstanding Balance R499.00

Total Et Fees R2667.48

 

[airborne]

This is what MTN quoted on the cancellation of the R499/500GB BF deal ....

That's quite a shocker, I always assumed it was at the discounted rate, naturally.

 

[stepper]

That's quite a shocker, I always assumed it was at the discounted rate, naturally.

That's what I thought, I guess we just sign up to these offers over the telephone and the agents do not disclose/discuss such things

 

[BBC]

If it's a package with no device it should be prorata on the current month + 1 month to cancel.

yeah it's a sim only deal

 

[TedLasso]

So I guess I on month 16 of my BF special. What happens when the contract end date is reached. Do I get to keep it or will I have to find a new special. Loving the 600 mins, 15GB and 100 SMS for 200 a month

 

[Leisure Larry]

So I guess I on month 16 of my BF special. What happens when the contract end date is reached. Do I get to keep it or will I have to find a new special. Loving the 600 mins, 15GB and 100 SMS for 200 a month

Getting 600 min and about 25GB for R149 on BF Business Contract, so you should push for the same.

 

[I.am.Sam]

anyone else get the mail that MTN increasing prices by 5%

i dont understand when prices meant to drop they increasing

 

[Lakhi10]

Same isn't it illegal I signed up for a 349 rand a month contract for 24 months why is it that they can change the agreement a year past signing

 

[chickenbeef]

anyone else get the mail that MTN increasing prices by 5%

i dont understand when prices meant to drop they increasing

I'll just leave this here:

MTN Black Friday Upgrade 2020

It's almost that time of the year again, those of us who got that sweet sweet deal back in 2016 and still have that contract should be getting a personalised Upgrade offer in the coming months. The black friday offers from all the networks since 2016 have, in my opinion, left alot to be...

mybroadband.co.za

 

[rodga]

To me the whole point of having a contract is that you have a fixed cost. There is no advatage to a contract if they can just increase the price whener they feel like it. Yes sure its in the terms and conditions but that doesnt sit right with me. I agree with the another poster, you can increase prices only if I have the option to cancel the contract, without penalty, if I dont agree with the increase.

This is the 2nd time they are doing this in the last few years iirc

 

[I.am.Sam]

1st time for BF deals IIRC

but still prices meant to drop

not increase

 

[amo_g_wanderer]

1st time for BF deals IIRC

but still prices meant to drop

not increase

2nd time, increased 4% in May 2019

 

[I.am.Sam]

2nd time, increased 4% in May 2019

i dont recall an increase so probably certain people are getting increases

as not everyone received the mail about increases

 

[Die Uwe]

I was offered a 150GB day 150GB night at R349 over 24 months, I was about to take it when the person at retentions said it is a black friday deal and you cant datashare on it. Have anyone with one of these black friday deals successfully used datashare please?

 

[airborne]

I was offered a 150GB day 150GB night at R349 over 24 months, I was about to take it when the person at retentions said it is a black friday deal and you cant datashare on it. Have anyone with one of these black friday deals successfully used datashare please?

Only certain of them can datashare not all.

 

[Die Uwe]

Only certain of them can datashare not all.

Any Idea which ones can please?