MTN Black Friday Discussions

[Archie1]

no night data on that package

im sure the previous 400gb package we have has night data

@azbob ??

Yes we do. Rather just wait for retentions in November.

 

[I.am.Sam]

Yes we do. Rather just wait for retentions in November.

yeah going to also wait a little

 

[hellfire]

Best email address for complaints for MTN?
One that actually gets responses

 

[Jan van Riebeeckstad]

Best email address for complaints for MTN?
One that actually gets responses

[email protected]

 

[airborne]

Best email address for complaints for MTN?
One that actually gets responses

Message the MTN Twitter account with your issue but be very polite, they are just the go between so keep in their good books.
Thats the most help and responsive point of connection I have had with MTN.
Depending on the issues request a follow up every 2 or 3 days.

 

[I.am.Sam]

Best email address for complaints for MTN?
One that actually gets responses

Jacqui O'Sullivan [ MTN South Africa ] <[email protected]>​

 

[I.am.Sam]

dont know if she still works there but we emailed her before

 

[FlashSA]

Message the MTN Twitter account with your issue but be very polite, they are just the go between so keep in their good books.
Thats the most help and responsive point of connection I have had with MTN.
Depending on the issues request a follow up every 2 or 3 days.

MTN on Twitter are flippen useless. Your last line confirms it. I don't waste my time with their SM team anymore.

 

[wizardofid]

MTN on Twitter are flippen useless. Your last line confirms it. I don't waste my time with their SM team anymore.

Somewhere around page 1XX I listed all of the mtn emails I used in the past to get shyte done.....Anyone willing to search this thread, should be able to find it

 

[airborne]

MTN on Twitter are flippen useless. Your last line confirms it. I don't waste my time with their SM team anymore.

I’ve had decent help from them, at least they are responsive unlike emails that just disappear into the ether.
It probably also depends on who helps you because there are different agents.

 

[Tim_vb]

I got 20GB / 50 mins contract for R129 p/m. Happy with that since i'm on WiFi 80% of the time

 

[Leisure Larry]

I got 20GB / 50 mins contract for R129 p/m. Happy with that since i'm on WiFi 80% of the time

i got me 25GB / 600 min @ R149. too good for me

 

[Tim_vb]

i got me 25GB / 600 min @ R149. too good for me

nice, I asked to pay more for more mins etc but the consultant said thats only retentions offer I could get *shrug*

 

[akescpt]

Another call to upgrade my month to month contract. No thanx.

 

[SHL]

i got me 25GB / 600 min @ R149. too good for me

Did you sign up for this recently through retentions?

 

[Leisure Larry]

Did you sign up for this recently through retentions?

Was a BF 2022 retention deal

 

[I.am.Sam]

I got 20GB / 50 mins contract for R129 p/m. Happy with that since i'm on WiFi 80% of the time

is this a new upgrade that you have done recently ?

cos i have the same deal and want to renew it as well

im currently paying around R120 though but its due for upgrade

 

[Tim_vb]

is this a new upgrade that you have done recently ?

cos i have the same deal and want to renew it as well

im currently paying around R120 though but its due for upgrade

done yesterday - although it seems they may be custom making one offer per client

 

[Boomstomp]

52GB + 100min for R213 over 36 months

 

[I.am.Sam]

done yesterday - although it seems they may be custom making one offer per client

its usually a whole list of upgrades

can you send the emaul of the person who helped you please