Go to www.sainet.co.za
Much cheaper and their data counter works. R149 for 500MB
Much cheaper and their data counter works. R149 for 500MB
-
Join the MyBroadband community
South Africa’s biggest forum. Discuss, discover, and connect with thousands of members.
-
Question of the Day: Have you ever been to an airshow?
MTN Data Billing
- Thread starter robhob
- Start date
-
- Tags
- data billing mtn
zaidmo
Well-Known Member
I thought everything was resolved when I finally got MTN to refund me last month.
Then I got my Dec-Jan bill yesterday - they charged me incorrectly again (the bill includes data charges from September, but I am being charge out of bundle data rates at the beginning of my October billing period, instead of the data being deducted from my bundle).
Restarting the complaints process again!
Then I got my Dec-Jan bill yesterday - they charged me incorrectly again (the bill includes data charges from September, but I am being charge out of bundle data rates at the beginning of my October billing period, instead of the data being deducted from my bundle).
Restarting the complaints process again!
Don't really know if it will work. Need to get some legal advice.
Exactly the same problem. Also apparently billed in Jan 2010 for Sept 2009 out of bundle calls (R4500). Surely this cannot be legal.
Tried that, they're not interested - didn't even get an automated response - think someone said they're sponsored by MTN - so that might explain it.
ajax
Executive Member
I also use Sainet. Their billing system is spot-on, and they're well priced.
The 3G + DSL deal's pricing looks impressive, but what about mobile voice? VC Prepaid?
Got a call from MTN's lawyers today."Quote"
How do you want to pay? You have 3 months to pay.
Me: Pay what?
Them: Your overdue account.
Me: What is overdue. You tell me.
Them: Well, there is an amount here of ***
Me: Please expedite the litigation as I am going to the UK soon.
Them: Oh. I will report it to MTN query dept.
I dare them to take me to court.
How do you want to pay? You have 3 months to pay.
Me: Pay what?
Them: Your overdue account.
Me: What is overdue. You tell me.
Them: Well, there is an amount here of ***
Me: Please expedite the litigation as I am going to the UK soon.
Them: Oh. I will report it to MTN query dept.
I dare them to take me to court.
I got a 3G bill of R30K WOOT!!! I cannot get hold of anyone in the billing department. I have double billing and per meg cost that vary from R1 per meg to R10 per meg. 2Gig Bundle DONE Extra 7.6Gig = 9Gigs = R30181.86 I've not had a bill more than R400 a month and I've never gone over my Cap ever!!
Ayoba strikes again.
:wtf: Glad I'm not you - good luck.
ROFL - useless ****ers - never admit you owe money to lawyers - good to see you're still standing your ground.
I believe Nashua Mobile had a meeting with MTN yesterday about the billing issues. That must have been an interesting one. The company I work for have requested that ALL their accounts be checked for inaccurate billing... we have loads of accounts!
That's trying to achieve the impossible...There's a business opportunity for someone, a company specializing in auditing of MTN bills
At last, I got an email from ICASA stating that they have given MTN until next Friday to reply to my over billing to THEM directly or failing this they will report it to CCC for judification. Whatever this means.
Just got the following sms from MTN:
Good day, MTN is aware of duplicate GPRS Records billed during Nov and Dec 2009. The problem has been rectified and a full credit for the In and Out of Bundle value will be issued to you via your Service Provider. You will retain any Loyalty Points earned by this usage. MTN apologizes for the inconvenience.
Good day, MTN is aware of duplicate GPRS Records billed during Nov and Dec 2009. The problem has been rectified and a full credit for the In and Out of Bundle value will be issued to you via your Service Provider. You will retain any Loyalty Points earned by this usage. MTN apologizes for the inconvenience.