MTN Datashare Changes - 2/11

1337 said:
Are the 5 left even working? It seems even though they are linked they don't actually work
Click to expand...
check and delete all of them and reinstate them ,one of mine had changed to an unknown number that was using data
 
Please advise on this datashare query:

When you set a datashare limit, does that limit renew every month or not?

Example: set a limit of 10GB for a member.
Does this mean that the member can only use 10GB and that's it, or does it mean 10GB per month?
 
Leisure Larry said:
Please advise on this datashare query:

When you set a datashare limit, does that limit renew every month or not?

Example: set a limit of 10GB for a member.
Does this mean that the member can only use 10GB and that's it, or does it mean 10GB per month?
Click to expand...
10GB per month and it resets on whichever day your data resets and new bundles are loaded.
To get round that you could give a datashare 10gb and then remove them from the datashare before your data resets again, or reduce the limit to something tiny.
 
Leisure Larry said:
Please advise on this datashare query:

When you set a datashare limit, does that limit renew every month or not?

Example: set a limit of 10GB for a member.
Does this mean that the member can only use 10GB and that's it, or does it mean 10GB per month?
Click to expand...

The limit resets every month on the 12th for me.

it means the member can use 10GB every month. (Runs from the 12th of current month to the 12th of the following month)
 
Any views here if MTN is legally allowed to limit this datashare on existing contracts? Has anyone tried to file an official complaint, if so what was the response, if any?
 
tindlund said:
Any views here if MTN is legally allowed to limit this datashare on existing contracts? Has anyone tried to file an official complaint, if so what was the response, if any?
Click to expand...
You could probably argue not but who has R200k to argue it in court with no guarantee of a successful outcome.
The sneaky bastards know how to play the game :mad:
 
airborne said:
10GB per month and it resets on whichever day your data resets and new bundles are loaded.
To get round that you could give a datashare 10gb and then remove them from the datashare before your data resets again, or reduce the limit to something tiny.
Click to expand...
Oh is that to say that once the data resets and they get 10GB again, you can't just remove them (or make the limit small) at that point?
 
airborne said:
You could probably argue not but who has R200k to argue it in court with no guarantee of a successful outcome.
The sneaky bastards know how to play the game :mad:
Click to expand...
This is in no way legal, especially if you have a contract with them. The change that they already made goes against contract law.
 
Anyone having issues with datashare ?
Its been reset on my contract and keeps throwing a failed error every time I try switch it back on.
Is the app the only way to switch it on or is there another way?

2023 black friday upgrade
 
DrX said:
Anyone having issues with datashare ?
Its been reset on my contract and keeps throwing a failed error every time I try switch it back on.
Is the app the only way to switch it on or is there another way?

2023 black friday upgrade
Click to expand...
Mine did the same earlier today, but it's working fine now
 
  • Like
Reactions: DrX
Anyone get an error :
"can't share data, this number part of a price plan that is not eligible to be part of datashare"

Trying to share data to a prepaid sim with no luck, already shared to 1 other contract sim
 
lord-of-war said:
Personally I could never get data share to work and gave up 😉 So good luck!
Click to expand...
Does it show that you have datashare in the MTN app?
It either is supported by your contract and it works or it doesnt and theres no option for it.
 
I have a contract but the data I received is very little. I bought extra data and tried to share it. The number I shared it with won't connect to the internet. I called 135 and they said you can't share data that is not part of the contract. Is this true or the lady just wanted to get me off the phone?
 
phil77 said:
I have a contract but the data I received is very little. I bought extra data and tried to share it. The number I shared it with won't connect to the internet. I called 135 and they said you can't share data that is not part of the contract. Is this true or the lady just wanted to get me off the phone?
Click to expand...
You can only share the base data on the contract but one "feature" you can use is the main number will typically use promo or ad hoc data bundles first so if you plan correctly you can share the base data and then use the extra data on your main number.
 
airborne said:
You can only share the base data on the contract but one "feature" you can use is the main number will typically use promo or ad hoc data bundles first so if you plan correctly you can share the base data and then use the extra data on your main number.
Click to expand...
Thanks makes sense
 
The app has been turning off datashare.
I share with my brother and he asked me if the data was depleted.
He had only used 26GB.
The toggle to share data was off, when I turned in on there was a message at the bottom of the screen that only accounts eligible for datashare may share.
Then it continued to share the data.
But my brother was not able to browse.
So, I removed him and added him again.
Now he has access to the plan again.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X