So my husband and I both switched from Vodacom to MTN a couple years ago as the comms seemed better on MTN at our new home.
We had never had a problem roaming with Vodacom before. Besides for understanding how the bundles work etc I do understand roaming is expensive but we literally run our business on the phone and rely heavily on WhatsApp so can’t be without cell phone connectivity.
Roaming on MTN has proven to be the most frustrating thing… particularly in Africa.
When in Zambia, my husband will call me and it will come from a number that is not his. Same when I call him, it shows a number that is not mine.
Now in Lesotho, it has taken 2 hours after him crossing the border for his data roaming to start working. I tried to call him and I am getting through to someone else… I am calling my husbands number for sure. How is this happening?
Speaking to anyone at MTN about this is like talking Chinese to a Frenchman.
We had never had a problem roaming with Vodacom before. Besides for understanding how the bundles work etc I do understand roaming is expensive but we literally run our business on the phone and rely heavily on WhatsApp so can’t be without cell phone connectivity.
Roaming on MTN has proven to be the most frustrating thing… particularly in Africa.
When in Zambia, my husband will call me and it will come from a number that is not his. Same when I call him, it shows a number that is not mine.
Now in Lesotho, it has taken 2 hours after him crossing the border for his data roaming to start working. I tried to call him and I am getting through to someone else… I am calling my husbands number for sure. How is this happening?
Speaking to anyone at MTN about this is like talking Chinese to a Frenchman.