MultiChoice responds to questions about DStv Stream problems

[Jan]

DStv Stream problems — MultiChoice responds

MultiChoice's DStv Stream has accumulated numerous complaints since its transition from just "DStv" (and DStv Now before that), with customers complaining of ads during CatchUp, missing channels, and general functionality issues.

The broadcaster told MyBroadband it had picked up on an increase in complaints in early August and partially blamed the issues on Internet disruptions caused by the WACS undersea cable break.

 

[Apogee]

Why is WACS blamed?

Most DStv viewers are in SA so why would an international cable break affect this?

 

[Former member 61586]

Utter twaddle. DSTV streaming has been sht long before the undersea cable thing.

 

[Kosmik]

Why is WACS blamed?

Most DStv viewers are in SA so why would an international cable break affect this?

Because they probably host main services elsewhere.

 

[BomberManVR6]

Even before the break in cable somewhere a long long time ago the stream is horrible. 1080p for +R800 is crazy! And rugby pass is available in SA app stores but cant use without VPN like what the actual.

 

[DapperDanMan]

SAT-3 undersea cable break repaired

Broken undersea cables slowing down South Africa's Internet repaired Telkom’s wholesale and networks division Openserve has announced that the South Atlantic 3 (SAT–3) undersea cable has been repaired and connectivity restored. SAT–3 was the last of three cables to be repaired that suffered...

mybroadband.co.za

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