Mweb Abuse Notification

+100000000

Please guys, don't avoid this question!

I'm on my second warning. I torrent pretty much 24/7, but my 2nd warning was received for a period were I was on a trial with Openweb for about 7 days, so my total data for the 2nd warning couldn't have been more than ~75% of whatever triggered the 1st warning. So it's not about the total usage; except for maybe as a trigger for the 1st warning -after that it looks like any kind of "sustained, prolonged bla bla" gets you noticed.

I suspect MWEB are just targeting high usage users in congested areas. The FUP can be used to 'justify' booting almost any user for anything you would ordinarily expect to able to do with an ADSL uncapped service, but they choose to pick on the high usage users in congested areas without having to explain how they arrive at their decisions.
 
I 'used' 800GB one month which prompted MWEB to give me the boot. I think, its irrelevant though how much of data is downloaded/consumed/uploaded - UNLIMITED by defintion makes those figures a moot point. I'm certain im not the only one that shares the sentiment where a marketing campaign says unlimited and uncapped - the expectations are unlimited and uncapped.

Doesn't phase me though - i'm glad i dont have an MWEB account - and for those complaining about their unfair AUP - the solution is simple - move to a better service provider.
 
Just my 2cents into this...

Gf is with MWEB and have found them not so great.... they have a 4mbps uncapped the internet feels slow i won't lie.

At my home I'm with openweb gold and in the last 2months i have averaged over 800GB and not a single warning.....

And i agree with joeyhza on this :
and for those complaining about their unfair AUP - the solution is simple - move to a better service provider.
 
Axxess 4MB Uncapped - which is even more attractive if you have a line that syncs over 4MB - their pricing is the same for 4MB - 10MB accounts (for now)
 
hahahaha, even in the old 56k dialup days mweb was a nightmare to deal with.
 
I 'used' 800GB one month which prompted MWEB to give me the boot. I think, its irrelevant though how much of data is downloaded/consumed/uploaded - UNLIMITED by defintion makes those figures a moot point. I'm certain im not the only one that shares the sentiment where a marketing campaign says unlimited and uncapped - the expectations are unlimited and uncapped.

Doesn't phase me though - i'm glad i dont have an MWEB account - and for those complaining about their unfair AUP - the solution is simple - move to a better service provider.

The figure isn't a moot point. Downloading overnight every night on a 4Mbps connection is about 300GB a month. If you're doing 800GB then you're obviously abusing the network and deserve the boot. My household downloads quite a lot, and our highest usage ever was little over 500GB.
 
The figure isn't a moot point. Downloading overnight every night on a 4Mbps connection is about 300GB a month. If you're doing 800GB then you're obviously abusing the network and deserve the boot. My household downloads quite a lot, and our highest usage ever was little over 500GB.

Why would you deserve the boot? Please explain? You're paying for a service that is called uncapped?

If that's the case i would then buy a capped account knowing i'm only going to use that amount.
 
Why would you deserve the boot? Please explain? You're paying for a service that is called uncapped?

If that's the case i would then buy a capped account knowing i'm only going to use that amount.

Network abuse. Save some bandwidth for the rest of us. Geez, talk about greedy kids these days....
 
Holy Carp. I think it is time to jump ship from MWEB. You've got this special from Openweb and Telkom slashing their uncapped price........

Plus as a bonus, your fellow customers of other ISP's are not a bunch of smartasses telling you how much they think you should be using of your "uncapped" account, it seems.
 
Network abuse. Save some bandwidth for the rest of us. Geez, talk about greedy kids these days....

It's a matter of principle. My contract is with MWEB, not the rest of their network. If they are experiencing congestion then they need to increase their capacity. It really is that simple.
 
It's a matter of principle. My contract is with MWEB, not the rest of their network. If they are experiencing congestion then they need to increase their capacity. It really is that simple.

Or you could look at it from outside your bubble. Mweb do what they deem necessary to give everyone (or at least everyone that plays nice) a good Internet experience.
I guess some people will always try squeeze every last drop they possibly can until they get told to go elsewhere. Such is life.
 
Or you could look at it from outside your bubble. Mweb do what they deem necessary to give everyone (or at least everyone that plays nice) a good Internet experience.
I guess some people will always try squeeze every last drop they possibly can until they get told to go elsewhere. Such is life.

I understand your position on this but then what's the point of calling it uncapped if it's in reality only a high capped product?
 
I understand your position on this but then what's the point of calling it uncapped if it's in reality only a high capped product?

It is uncapped, if you don't bypass shaping then you won't reach a level that will get you sent packing. I never get full line speed on p2p during office hours. Only when doing vpn to the office do I get full line speed any time of the day. Unfortunately active 24/7 vpn connections will probably score you a warning, if you need this then you should change to a unshaped business package.

Ps: everyone seems to forget that there are shaped AND unshaped packages
 
If an ISP tells me Uncapped, meaning, download as much as you want - I'm gonna do it.
To be honest, I have download managers. they run, and they do what they are supposed to do - download.

What does MWeb want people to do... Set limiters and schedules up to NOT download as much? Why?

You are not allowed to use SSL because then they can't monitor your downloads? Oh hell no!


Don't call it Uncapped if your users aren't allowed to use it as such.
 
If an ISP tells me Uncapped, meaning, download as much as you want - I'm gonna do it.
To be honest, I have download managers. they run, and they do what they are supposed to do - download.

What does MWeb want people to do... Set limiters and schedules up to NOT download as much? Why?

You are not allowed to use SSL because then they can't monitor your downloads? Oh hell no!


Don't call it Uncapped if your users aren't allowed to use it as such.

Fine, contravene the aup/fup, use ssl to bypass shaping.

Bye, thanks for freeing up some extra bandwidth :thumbup:
 
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