Lounger can I assume that you are referring to this statment made in the main subscriber thread back in September?
News is given the same priority as Peer to Peer for shaping purposes, it's difficult for me to give you any predictions on speed as the shaping is dynamic dependent on the network load and time of day.
You will note that it clearly states that the network load and the time of day are factors which affect how an individual is affected by shaping, which is what was being discussed at the time and not the general policies and rules which are applied.
When taken in context this statement is perfectly correct.
It in no way implies that shaping hours are in some way auto-adjusted as you seem to suggest.
The speeds that an individual user will get on P2P downloads are dynamic. This is dependent on the timeband that is active, as this determines the overall amount of bandwidth available for P2P, and the current amount of P2P traffic being generated by other users.
In other words Heavy P2P users are largely contending with each other for a slice of the pie. This policy also caters for ensuring that lower speed customers are able to get a reasonable P2P experience and are not simply overwhelmed by traffic from the 4mb users. (Please don't ask me to explain exactly how those rules work as I'll quite happily admit that I don't understand it - I just know it works).
All things considered this strikes me as a very fair way of doing things and my own P2P testing recently has shown that it is consistently possible to download very respectable amounts of content using P2P on our network.
Yes we are able to micro manage the shaping rules and delay the activation of the policy for a particular timeband as was done in this weekends testing. This is not new information as you are suggesting, we have reduced P2P capacity on more than one occassion in the past during international outages and publicly announced that we were doing so.
In terms of the public holiday issue being raised it's not outside the realm of possiblity that a weekday policy was incorrectly applied on a public holiday, which would have meant that less bandwidth was available for P2P users to contend on that day.
In light of the fact that we heading into the holiday season I will raise this issue with our networks team and ask them to ensure that this has been thoroughly catered for. Thanks for highlighting the risk.
Lounger I know that you are no longer our customer so perhaps your view on this has been tainted by the experience you had while we were waiting on additional IPC bandwidth to become available in recent months? I've also detected from the tone of your posts that you clearly don't see MWEB in a very good light. I respect both of those things. You're entitled to feel a certain way and to hold certain opinions.
I'm also more than happy to engage in constructive discussion with you in the appropriate forum, or even in private telephonically if you like, so that I can get a full understanding of your frustrations and perhaps try and answer some of your questions in more detail. All I ask in return is that you bury the hatchet and accept that there are no hidden agendas, or attempts to mislead our customers. We are here doing our best to provide a good service and to be provide as much transparency to our customers as possible.
Kind Regards
Will