MWEB - Message from CEO - Acceptable Use Policy

Yes.. what's the point of the comparison? Obviously having a shaped capped service and a shaped uncapped service are two very different things. Why we even needed shaping when all we had was low capped accounts I don't know.

The point is that Telkom doesn't hound its customers and check if they use a VPN.
 
Hi SSung, for what. It is not like i did not pay for it or stole it. As per TV ad said "as many data as you like". This is exactly what i'm going to do with out breaching the rules. Any way would like to hear MWEB official response.

You will be flagged as a 'high usage client' or similar and accused of all sorts of things. It won't matter if any of it is true since MWEB claim they don't need to provide a reason/s for terminating anyone's service.

.. I'm almost at a loss for words. Why would MWeb kick everyone off its network just because they can according to their T&C's?

Money.

You have to use just a tiny bit of common sense and realise that they would only do this if it affects their network negatively, and also that they do not want to kick anyone off if possible. Stop being idiots, really.

The network is MWEB's responsibility. They cannot defer that responsibility to any particular user/s. If Granny Smith's Mudkip gallery is taking 5 mins to load then it's not my fault. Sure, I was using all my allocated bandwidth at the time, but my contract is with MWEB -not MWEB's other clients. 'tard

You have the entire testimony of one random poster who apparently used only filesharing sites to download 500GB and got the call. Anything else at all that you base this on, seeing as you make as if it's a fact?

Oh no! He used "filesharing sites to download 500GB" -consequences will never be the same! Somebody call the Cyber Police!
 
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Hi Mr restaurant manager! would it be ok if i came into your buffet restaurant and ate all the food before anyone else could get near it? i won't bring friends to help me eat, it will all be according the rules, but i am a glutton and i WILL eat everything and leave some gravy for your other clients? Would that be ok in your precious restaurant? I mean, you did say all i can eat right?

For every buffet offering, there will be a glutton. And I'm afraid that unless the restaurant wants to go out of business, they have to put the gluttons out.
Im sorry, but anyone who needs 800GB a month and assumes that's kewl on a cheap home account needs some serious therapy.. or a snot klap.

Hi Racer, i'm afraid you are confusing me with some one else, hate to tell you but i'm not a manager. Otherwise you would be the first on my list to be served. I dono which restaurants you are going to and why you want to be there before anyone else? That is beyond me. Just to let you know usually i'm going late and i stay till late. And you know what 600-800Gb is FA data by most international standards. I think i'm very reasonable once the capacity of mine line is more then a 1Tb and i'm using only half of it. Be happy!
 
The point is that Telkom doesn't hound its customers and check if they use a VPN.

.. have you been following this thread? MWeb isn't hounding anyone to check if they use a VPN, they'e said they specifically don't shape VPNs because they want people to use them for work etc. at full speed. What they don't allow is using a VPN to bypass shaping and then download huge amounts off P2P using that VPN. These are the only people they've contacted so far, except for k_k apparently.

You really have a silly anti-MWeb bias. I mean you chose Telkom as your ISP that's meant to make MWeb look bad in a useless comparison?
 
The network is MWEB's responsibility. They cannot defer that responsibility to any particular user/s. If Granny Smith's Mudkip gallery is taking 5 mins to load then it's not my fault. Sure, I was using all my allocated bandwidth at the time, but my contract is with MWEB -not MWEB's other clients. 'tard

Yes, this is all obvious, that is why they don't defer that responsibility to users and instead shape their network. What does that even have to do with what I posted? I was saying they won't just kick every user who's using a download manager off their network, like you and xrapidx were claiming they will. So.. reply to that rather?

Oh no! He used "filesharing sites to download 500GB" -consequences will never be the same! Somebody call the Cyber Police!

:/ I'm saying that's why it's not right that he got this "call". I agree with you here, but of course you ignored my actual question so that you could post this instead.
 
one thing - anecdotal evidence points to 4mb users being targeted. so which means it is not a percentage of theoretical usage that they are concerned about. but rather a total number. unless we are to belive 384k users would never use VPN or SSL to achieve full line speed.

while looking for the T&Cs, I found this - http://www.mweb.co.za/portal_content/uploads/Products_Services/pdfs/39938_uncapped_ADSL.pdf

it neatly seems to dodge all the issues being discussed here.
 
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...and once again I check my nzb downloads at 12:53am and I'm only getting 50kb/s on a 4mbps line...sssssssssssiiiiiiiiiiiiiiggggggggggggggggghhhhhhhhhhhhhhhhhhhhh

Please mr MWEB operations...go talk to your big boss man Mr. Rudi Jansen...he said ON RECORD that shaping is ONLY in peak hours...why the hell am I only getting so little out of my line...

btw speedtest shows my line connection is fine
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The restaurant analogy really doesn't work... your example needs to be updated to include:

1) Customer has paid for all the food that he/she is intending on eating
2) Manager tells customer that he/she can only have carrots and only when nobody else wants carrots

:D

actually the analogy does work! the reason the manager tells customer that he/she can only have carrots and only when nobody else wants carrots is because Glutton has already eaten everything else! That's called shaping :)
 
took a screenie of my grabit transfers...this speed is JUST NOT ACCEPTABLE (I have a 4mb line with telkom and 4mb uncapped with MWEB) at this time of the morning when the "so-called" CEO of MWEB on record stated that there is no shaping in off-peak hours
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http://www.techcentral.co.za/qa-with-mweb-ceo-rudi-jansen/13461/

"We have no intention of shaping bandwidth more than is necessary in peak network conditions. It’s not dramatic shaping at all, and it’s only in peak hours."
 
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it seems tanya may be right. the T&Cs here do not seem to mention what the CEO mentions in this thread. Which begs the question if the T&Cs were changed, when were customers notified? In fact I have just looked at what I signed when I joined, and none of what is mentioned in this thread is there. And I have no correspondence from Mweb telling me of an alteration of terms.

Those T&Cs come from this page which so nicely entices people to get this uncapped service.

I am quite interested in how M-Web will defend this position they have taken.
 
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took a screenie of my grabit transfers...this speed is JUST NOT ACCEPTABLE (I have a 4mb line with telkom and 4mb uncapped with MWEB) at this time of the morning when the "so-called" CEO of MWEB on record stated that there is no shaping in off-peak hours
thumb-67CF_4C477D1B.jpg
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http://www.techcentral.co.za/qa-with-mweb-ceo-rudi-jansen/13461/

"We have no intention of shaping bandwidth more than is necessary in peak network conditions. It’s not dramatic shaping at all, and it’s only in peak hours."

If the shaping wasnt so hetic we might not have wanted to explore other options. Yes yes, i know, i was still wrong, but its not like they perfect are they...

Looks like quite a few sneaky moves are coming out, I support the uncapped movement, just not when its done in a sneaky way. My only hope is that another ISP will step up to the plate and this will not be an oppertunity for other isp's to start raping their clients
 
The point is that Telkom doesn't hound its customers and check if they use a VPN.

Tanya, please stop being so incredibly stupid.

You're comparing a product that limits itself to between 3-10GB and afterwards cuts you off until you pay more, to one that for a marginally higher cost, affords you 10 - 100x what Telkom does. Additionally, the caps are a crude (and easy) way of restricting traffic, if you use 3GB on a VPN or 3GB on HTTP it's irrelevant, because after that 3GB your connection is toast. M-Web is giving you much more than that and is just asking that if you wish to download you do it through methods that allow them to share the bandwidth fairly amongst everyone.

Oh, and (unless this has changed) Telkom shapes VPN's quite heavily on their shaped accounts.
 
If the shaping wasnt so hetic we might not have wanted to explore other options...

Ah, the life long argument of the pirate. "If software wasn't so expensive/bad/unreliable/whatever I wouldn't have to pirate! It's not MY fault, it's THEIRS for being so greedy!". Man that argument is such a poor justification for activities that are both illegal and unethical.

Some people steal ADSL accounts so they can pirate software, literally stealing money from those users and/or ISP's, others are happy to get around any restrictions ISP's put in place, literally stealing money from the ISP (and in turn degrading the service for everyone else). These people whine about greed and justify their behavior away, but in reality they're the ones being greedy and unethical, wanting it all for themselves, and effectively saying "screw you" to people who actually work for what they have.
 
Ah, the life long argument of the pirate. "If software wasn't so expensive/bad/unreliable/whatever I wouldn't have to pirate! It's not MY fault, it's THEIRS for being so greedy!". Man that argument is such a poor justification for activities that are both illegal and unethical.

Some people steal ADSL accounts so they can pirate software, literally stealing money from those users and/or ISP's, others are happy to get around any restrictions ISP's put in place, literally stealing money from the ISP (and in turn degrading the service for everyone else). These people whine about greed and justify their behavior away, but in reality they're the ones being greedy and unethical, wanting it all for themselves, and effectively saying "screw you" to people who actually work for what they have.

how about this post - http://mybroadband.co.za/vb/showthr...e-Use-Policy?p=4382176&viewfull=1#post4382176
 
bleh

i would rather go without ADSL , than support telkom through their ADSL packages (except for the line which i obviously need through them) ....

For MWeb, 50k/s on a 4 meg line afterhours is homicidal. Why dont they just create a package which works on a contract basis.

24 month contract, R1000 per month. Bang the **** out of your line. Shaped during hours, unshaped after hours. It would be a winner (for now).

This bull**** where we have to watch how much we download and HOW we download when we are supposed to be "uncapped" and "unshaped" after hours is so ****ing 3rd world.... *SIGHS & Farts in Mwebs general direction :wtf:*
 
It's 530 in the morning and my downloads hover from 90kB/s to 130kB/s,mostly on the 90 side, and I put plenty new stuff in as well.

Sigh.
 
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i would rather go without ADSL , than support telkom through their ADSL packages (except for the line which i obviously need through them) ....

For MWeb, 50k/s on a 4 meg line afterhours is homicidal. Why dont they just create a package which works on a contract basis.

24 month contract, R1000 per month. Bang the **** out of your line. Shaped during hours, unshaped after hours. It would be a winner (for now).

This bull**** where we have to watch how much we download and HOW we download when we are supposed to be "uncapped" and "unshaped" after hours is so ****ing 3rd world.... *SIGHS & Farts in Mwebs general direction :wtf:*


Its called Axxess Express :)
 
...and once again I check my nzb downloads at 12:53am and I'm only getting 50kb/s on a 4mbps line...sssssssssssiiiiiiiiiiiiiiggggggggggggggggghhhhhhhhhhhhhhhhhhhhh

Please mr MWEB operations...go talk to your big boss man Mr. Rudi Jansen...he said ON RECORD that shaping is ONLY in peak hours...why the hell am I only getting so little out of my line...

btw speedtest shows my line connection is fine
thumb-02F3_4C477BE6.jpg
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Same here bud, nzb from 7pm upuntil 6am it downloaded a total of........431megs on a 4 meg line.
 
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