MWEB - Message from CEO - Acceptable Use Policy

Good thing you're rushing to cut people off before the Consumer Protection Act comes into effect, eh MWEB?.
 
MWEB Operations said:
Precisely Sabrewolfy,

You can keep that SSH connection open for a year if you like and if you use it to transfer some data back and forth that's really not a concern either. However when you start pushing gigabytes of data through the tunnel at maximum line speed for extended periods of time and its clearly visible that you're using it as a primary mechanism for bulk data transfer on a regular basis then you are risking 'the call' :)
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Very poor show of you.
 
LancelotSA said:
Makes perfect sense! If someone is using these services to get passed shaping then good riddance I say! well done MWeb on keeping the service usable for the rest of us. It is the few greedy fsukers who always try and spoil it for the majority and you, and the rest of us, are better off without them.
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+1

I enjoy having snappy, responsive browsing, email access and normal HTTP downloads :)
 
PeterCH said:
Poor show MWEB.
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So I take it you feel people should be able to use and abuse their accounts as they see fit with total disregard for how it affects other users on the network?

The stupid thing with this entire argument is that you have another service freely available to you at MWeb (the business accounts) if you have an issue with these terms :rolleyes:
 
PeterCH said:
Very poor show of you.
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:confused: The described behaviour is clearly in contravention of the T&C of the account in question and places the stability, reliability and performance of the entire network at risk. How can you support the intentional misuse of the network?
 
Why isn't there a cap placed to solve this whole mess, this adding of a "fair usage" policy is more a bit of hogwash IMO. If people are giving their limits in terms of the amount they are allowed to download in a month they wouldn't have much to complain about. Then again what would be the point of advertising a service as "uncapped"...? More of a marketing ploy is what I'm seeing here. Hmmm...
 
PeterCH said:
Responsible? This is an 'uncapped' service. Responsible does not come into it. You a paid shill?
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Um, most reasonable people would have realised that was meant to be responsive.... you appear to be in one of your arguing for the sake of it moods.

MWeb should use their profits to build more schools and hospitals I say! ;)
 
SabreWolfy said:
:confused: The described behaviour is clearly in contravention of the T&C of the account in question and places the stability, reliability and performance of the entire network at risk. How can you support the intentional misuse of the network?
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VPN use is not abuse. It is not customers' problem that MWEB does not shape that.
 
LancelotSA said:
So I take it you feel people should be able to use and abuse their accounts as they see fit with total disregard for how it affects other users on the network?

The stupid thing with this entire argument is that you have another service freely available to you at MWeb (the business accounts) if you have an issue with these terms :rolleyes:
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ROFL! Exactly! There really IS no argument which can be made to support misusing the network. It really is as simple as that. I think some people are being willfully obstinate and ignorant.
 
DJNgoma said:
Why isn't there a cap placed to solve this whole mess, this adding of a "fair usage" policy is more a bit of hogwash IMO. If people are giving their limits in terms of the amount they are allowed to download in a month they wouldn't have much to complain about. Then again what would be the point of advertising a service as "uncapped"...? More of a marketing ploy is what I'm seeing here. Hmmm...
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Ha ha hold on, is this argument going full circle here now? Most companies came out with fair usage limitations and there was bitching and complaining. Now MWeb merely states they will not accept cheating to bypass their shaping protocols and there is bitching and complaining.... damn, one can never win in this country.

EDIT : And just to add, remember I was initially sceptical of MWeb's offering so don't even think of accusing me of being MWeb loyal here.
 
LancelotSA said:
Ha ha hold on, is this argument going full circle here now? Most companies came out with fair usage limitations and there was bitching and complaining. Now MWeb merely states they will not accept cheating to bypass their shaping protocols and there is bitching and complaining.... damn, one can never win in this country.
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I'm sorry but it is possible to DL >500GB on MWEB without 'cheating'.
It is also prudent to use proxy services for privacy protection. Privacy is fair.
Uncapped = Uncapped.
 
SabreWolfy said:
ROFL! Exactly! There really IS no argument which can be made to support misusing the network. It really is as simple as that. I think some people are being willfully obstinate and ignorant.
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MWEB advertised the service as UNCAPPED. This is misleading advertising. I'm sorry but that's how it is. ABUSE is nonsense.

MWEB needs to change the name of their account to 100GB or something similar.
 
PeterCH said:
I'm sorry but it is possible to DL >500GB on MWEB without 'cheating'.
It is also prudent to use proxy services for privacy protection. Privacy is fair.
Uncapped = Uncapped.
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Why should you be expected to download 500Gb per month?!?

And what, may I ask, are you using 500Gb on every month that requires such levels of privacy? Is it data intensive business needs? Well then feel free to pay for the BUSINESS service!
 
PeterCH said:
VPN use is not abuse. It is not customers' problem that MWEB does not shape that.
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MWeb has confirmed that using a VPN/SSH is not abuse, obviously.

However, consistent and repeated hauling of several GB of data at maximum line speed over an encrypted VPN/SSH is abuse on the Connect (home/soho), shaped package. If you don't like that, purchase the CORRECT package for your USAGE.

You seem very angry with this announcement from MWeb. I wonder why ...
 
PeterCH said:
I'm sorry but it is possible to DL >500GB on MWEB without 'cheating'.
It is also prudent to use proxy services for privacy protection. Privacy is fair.
Uncapped = Uncapped.
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Uncapped IS uncapped, within the limits of the T&C.
 
Not to mention most folks who don't abuse the network still get in excess of 200Gb a month.
 
SlowHands said:
but like I mentioned already...they can't really get a call because they didn't comply with the T&C's...the same bloody T&C's applies to the Internet Addict's package which encourages people to do heavy downloading. So what's the difference?
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what did you use to compare the T&Cs. Genuinely interested.

Kosmik said:
The unshaped is meant to handle all protocols equaly while the shaped is not, circumventing the system to basicaly bypass shaping is in contravention of the account.
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If the T&Cs are the same as stated above, that may not be the case.

MWEB Operations said:
We are however well aware of the fact that there are numerous tunnelling services, utilizing vpn’s (or darknets as they are sometimes called) and commercial news and seedbox providers which utilize SSL traffic for the express purpose of allowing their users to unshape their traffic. The use of these services for sustained unshaped data transfer is not allowed on our shaped products and it will be addressed when discovered. This holds true for other unshaping techniques which may not be covered in the above definition, such as for example SSH tunnelling.
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i guess this is the key part in all of this. so we know what causes issues. though it probably won't please people.
 
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