MWEB - Message from CEO - Acceptable Use Policy

LancelotSA said:
FFS! This is not the only offering from MWEB! If you want true uncapped with no shaping and no restrictions and no fair use policies and VPN until your heart is content then get their BUSINESS service.

I'm "endlessly shocked" at the sense of entitlement most South Africans seem to feel!
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No.

If you wish to use it for a BUSINESS then you'll purchase the BUSINESS account.

Logic yes?

There should not be a "Non-true" uncapped account for sale. This account makes a mockery of the very word uncapped.

You CANNOT prove me wrong here because I'm simply stating the facts as the english language says them. Uncapped is uncapped. Putting ANY restrictions of the amount of data is putting a CAP on it (or limit - see synonyms!).

False advertising of note.

Shaping is not the restriction I am arguing against however, as shaping distributes available bandwidth evenly, however placing a ceiling on the actual raw AMOUNT that users can download is immediately making the service capped.

How can so many people argue against something that is in black and white? If you're happy being lied to then fine, but don't try and claim your capped offerings are really uncapped when the truth is staring you in the face.
 
milomak said:
I like to think that I have been a supporter of Mweb. But the question has to be asked of how their AUP compares to what is considered a "standard" AUP internationally. My point is that i am guessing that internationally the fact you may download GBs over a secure protocol DOES NOT count as a violation of uncapped internet. I suppose, of course, that internationally there are probably no shaped uncapped accounts. Which begs the question whether a shaped account should be considered as being uncapped.
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There is no data cap so yes it is uncapped. I agree about the shaping overseas but understand that Africa is still one of the worst connected places in the world for internet connectivity. Times are changing drasticly over the next 3 years with all the new cables so it's gonna be very interesting. Mweb are riding the wave at the moment but there is nothing stopping some other ISP from innovation in future. Money talks and companies must adapt or die.
 
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SabreWolfy said:
The MWeb rep has clearly explained (in this thread or elsewhere) the four factors which constitute abuse. I suggest you (re)read them.
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The explanation was hardly clear. BTW please butt out, I do not wish you to reply to my posts.
 
With all this reading about letters/threats of cancellation and AUP's, my question would be, do they warn you if you are on the verge of abuse? I mean without a clear understanding of the amount of data we are allowed. how on earth are we going to know what is abuse and what is not?

Now i feel, even with uncapped, that im constantly on thin ice.
 
PeterCH said:
Again, let me repeat.

It is possible to do as much as 1TB /mo on MWEB not cheating (not using VPN) etc.
This would be called 'abuse'.
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Discussions with you don't take long to become boring.... the reason for this is that you chose to constantly repeat yourself but when people question what you have said you just repeat it again and ignore their questions. Earlier I asked you to point out where you sucked this statement from?

The MWEB rep seems to have been clear on the fact that they do not mind usage that falls within their shaping parameters but they do object to VPNs being used to bypass these. This seems to contradict what you keep repeating...
 
Basjohn said:
False advertising of note.

Shaping is not the restriction I am arguing against however, as shaping distributes available bandwidth evenly, however placing a ceiling on the actual raw AMOUNT that users can download is immediately making the service capped.

How can so many people argue against something that is in black and white? If you're happy being lied to then fine, but don't try and claim your capped offerings are really uncapped when the truth is staring you in the face.
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Please quote or show where there is a cap mentioned as its so clearly black and white.

Shaping is not the restriction I am arguing against however, as shaping distributes available bandwidth evenly,
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This statement clearly says you do not understand shaping, I suggest google or wiki should make it clear.
 
Kosmik said:
Not by their current statements, it won't.

Try to understand, if you've managed to download 1TB and you have not bypassed their shaping rules, then you have actually been allowed to download that 1TB because the network usage made that bandwidth available at that time and you utilised it.
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That is how I understood the case to be earlier. However, now it seems that MWEB is going back. Remember bypassing shaping is not the only thing they consider abusive.

Today it is 600GB, next week it will be 300GB, next week it will be 100GB.
 
i would love to see the punters try an asasa case... if they have the balls to come out from hiding behind their screens where it is safe. however let me pre-warn, uncapped is only deemed not uncapped when they actually cut you off. then it is not uncapped (which in this case is not the case since the user abused the service and was asked to move up one package). if they limit in anyway except that, it is uncapped according to the ISPA and ASASA going by the previous tried case.

...peterch, medical porn very confidential ?. quite sure using a vpn "normally" and not with the idea to bypass shaping mechanisms is legit. i've used quite a lot of vpn for work and optimizing my mmo traffic without getting a letter.
 
I seem to be repeating myself and this discussion is going round in circles, so this is my last post on this issue for now. Hauling hundreds of gigabytes over an encrypted tunnel is not considered by MWeb to be normal usage. They have decided that this behaviour is considered misuse of the network. In terms of the T&C they are entitled to do so. You can rant and rave as much as you like. If you wish to regularly haul hundreds of gigabytes of encrypted data around the internet over VPN/SSH tunnels, upgrade to the business package. If encrypted VPN/SSH tunnels had NOT previously/already been used to bypass shaping, then we would not be having this discussion as MWeb would not have been "forced" into enforcing the T&C in this regard.
 
Basjohn said:
No.

If you wish to use it for a BUSINESS then you'll purchase the BUSINESS account.

Logic yes?

There should not be a "Non-true" uncapped account for sale. This account makes a mockery of the very word uncapped.

You CANNOT prove me wrong here because I'm simply stating the facts as the english language says them. Uncapped is uncapped. Putting ANY restrictions of the amount of data is putting a CAP on it (or limit - see synonyms!).

False advertising of note.

Shaping is not the restriction I am arguing against however, as shaping distributes available bandwidth evenly, however placing a ceiling on the actual raw AMOUNT that users can download is immediately making the service capped.

How can so many people argue against something that is in black and white? If you're happy being lied to then fine, but don't try and claim your capped offerings are really uncapped when the truth is staring you in the face.
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I can only shake my head at a post like this! :rolleyes:

You attempt to give me an English lesson on the word uncapped but you seem oblivious to it's meaning yourself...... I'll repeat again, as it seems to be a necessity in this thread, that no one is getting capped (if I missed this somewhere in here feel free to point it out to me)!!!! People are being told to change their usage habits or they risk termination but from what I am reading no cap is being imposed! Now... slowly shall we...... NO CAP is another way of saying? Think now...... yip, UNCAPPED!!
 
PeterCH said:
The explanation was hardly clear. BTW please butt out, I do not wish you to reply to my posts.
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I, and many others, found that explanation to be clear. For those who felt otherwise, further clarifications were provided in later posts.
 
PeterCH said:
That is how I understood the case to be earlier. However, now it seems that MWEB is going back. Remember bypassing shaping is not the only thing they consider abusive.

Today it is 600GB, next week it will be 300GB, next week it will be 100GB.
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No, the amount of data is not the issue.
 
Necuno said:
i would love to see the punters try an asasa case... if they have the balls to come out from hiding behind their screens where it is safe. however let me pre-warn, uncapped is only deemed not uncapped when they actually cut you off. then it is not uncapped (which in this case is not the case since the user abused the service and was asked to move up one package). if they limit in anyway except that, it is uncapped according to the ISPA and ASASA going by the previous tried case.

...peterch, medical porn very confidential ?. quite sure using a vpn "normally" and not with the idea to bypass shaping mechanisms is legit. i've used quite a lot of vpn for work and optimizing my mmo traffic without getting a letter.
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It is possible that some people use a VPN to abuse the network - however, that is not my concern. MWEB is free to shape encrypted protocols if they want.
 
LancelotSA said:
I can only shake my head at a post like this! :rolleyes:

You attempt to give me an English lesson on the word uncapped but you seem oblivious to it's meaning yourself...... I'll repeat again, as it seems to be a necessity in this thread, that no one is getting capped (if I missed this somewhere in here feel free to point it out to me)!!!! People are being told to change their usage habits or they risk termination but from what I am reading no cap is being imposed! Now... slowly shall we...... NO CAP is another way of saying? Think now...... yip, UNCAPPED!!
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Change your usage habits? That is applying a cap. This is all about 'weasel words'. You need to know how much you can do on an uncapped account first before they harass you.
 
acidrain said:
With all this reading about letters/threats of cancellation and AUP's, my question would be, do they warn you if you are on the verge of abuse? I mean without a clear understanding of the amount of data we are allowed. how on earth are we going to know what is abuse and what is not?

Now i feel, even with uncapped, that im constantly on thin ice.
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They have made it clear. Repeatedly downloading hundreds of GB over encrypted tunnels or queueing HTTP downloads to run at maximum line speed 24/7 is considered abuse. It's now how much you download, it's how you use the network.
 
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