MWEB policy - report on the first 30 days

[_Maximus_]

Hey all

So today marks the first 30 days of MWEBs enforcement of their AU policy. The average 30 day usage from 1st September until now coincide with the monthly total.

I just thought Id give my feedback - my average and total usage for the month. I include a picture of the spreadsheet I have been using to track my usage on a daily basis. (this includes my total upload and download for each respective day, the previous 30 days average, and the previous 30 days total).

Here: http://i.imgur.com/EQaYS1d.png

In a nutshell: Ive downloaded 106GB for the month, leaving my average at 3.5GB per day. This is a whole lot more than what people have been mentioning.
Note that I was throttled for a week - from the 19th September. I wasnt aware that MWEB had started enforcing their throttling policy. Regardless, this didnt have much effect on my monthly usage. At the time, my total for the previous 30 days had been 150GB (and thus my average around 5.2GB).

All in all, I think anywhere upward of 100GB is a suitable limit to the uncapped product. If you track your usage, its really easy to make sure you dont get throttled. If this throttling is aiming to rid MWEB of those downloading 1TB per month, this is fine by me. Though it would be great if MWEB could be more transparent, I can understand why they have implemented the policy.

Cheers

 

[Fudzy]

What formula did you use for the 30 day rolling window?

 

[_Maximus_]

What formula did you use for the 30 day rolling window?

=Average(Previous 30 days data)

 

[MWEBHelp]

Hey all

So today marks the first 30 days of MWEBs enforcement of their AU policy. The average 30 day usage from 1st September until now coincide with the monthly total.

I just thought Id give my feedback - my average and total usage for the month. I include a picture of the spreadsheet I have been using to track my usage on a daily basis. (this includes my total upload and download for each respective day, the previous 30 days average, and the previous 30 days total).

Here: http://i.imgur.com/EQaYS1d.png

In a nutshell: Ive downloaded 106GB for the month, leaving my average at 3.5GB per day. This is a whole lot more than what people have been mentioning.
Note that I was throttled for a week - from the 19th September. I wasnt aware that MWEB had started enforcing their throttling policy. Regardless, this didnt have much effect on my monthly usage. At the time, my total for the previous 30 days had been 150GB (and thus my average around 5.2GB).

All in all, I think anywhere upward of 100GB is a suitable limit to the uncapped product. If you track your usage, its really easy to make sure you dont get throttled. If this throttling is aiming to rid MWEB of those downloading 1TB per month, this is fine by me. Though it would be great if MWEB could be more transparent, I can understand why they have implemented the policy.

Cheers

Afternoon Maximus, thanks for the feedback

 

[XperiAnce]

If you track your usage, its really easy to make sure you dont get throttled.

Man, that's something you really shouldn't have to do as a customer.

 

[mercenary]

agreed XperiAnce, my exact reason for cancelling.

Mweb just needs to give clear guidelines on the process and should have only done this for new customers who were informed about the change.

 

[_Maximus_]

Man, that's something you really shouldn't have to do as a customer.

True that. I just hope that transparency will be something to come in the very near future.

 

[MrG]

I am on my final month of M-Web. I really wish I don't have to leave. I am just very nervous something happens that I am in-fact throttled to dialup speed :'(

 

[AdrianH]

I did 134GB (4.46 GB per day average) for October on 4 meg uncapped premium and I was never throttled when periodically checking my account page.

In this thread MWEB-Throttled-uncapped-ADSL-feedback users are saying that it seems 4.5 GB per day is the limit on a 1 meg uncapped account. Anybody have information on the daily limit for a 2 meg or 4 meg account?

 

[_Maximus_]

I did 134GB (4.46 GB per day average) for October on 4 meg uncapped premium and I was never throttled when periodically checking my account page.

In this thread MWEB-Throttled-uncapped-ADSL-feedback users are saying that it seems 4.5 GB per day is the limit on a 1 meg uncapped account. Anybody have information on the daily limit for a 2 meg or 4 meg account?

Interesting, I havent seen much regarding the other line speeds yet.
You could always try downloading a whole lot and see when you get throttled Though I wouldnt recommend this

 

[MagicDude4Eva]

I still find it fascinating that most of you now start to agree that Mweb's conduct of false advertising and changing terms of service has now become acceptable and the users should just manage bandwidth better. A product which was marketed as "Premium Uncapped - unthrottled" is now delivering worse QoS than a capped product at a premium price.

TBH all those comments about bandwidth costing in excess of R6/GB are non-sense as it does not take into consideration contention and makes the assumption that every user downloads more than what it costs the ISP. If you can secure international bandwidth at a sub R1/GB rate it is quite a stretch to get to 6 Rand or more for "overheads"

 

[_Maximus_]

I still find it fascinating that most of you now start to agree that Mweb's conduct of false advertising and changing terms of service has now become acceptable and the users should just manage bandwidth better. A product which was marketed as "Premium Uncapped - unthrottled" is now delivering worse QoS than a capped product at a premium price.

TBH all those comments about bandwidth costing in excess of R6/GB are non-sense as it does not take into consideration contention and makes the assumption that every user downloads more than what it costs the ISP. If you can secure international bandwidth at a sub R1/GB rate it is quite a stretch to get to 6 Rand or more for "overheads"

Not agreeing with it. Id MUCH prefer it MWEB could be straightforward about their policy. Just putting those rumors of 20GB per month on an uncapped account to rest.
And yes, I also wonder about the whole cost reasoning that MWEB has pushed. The next few months will be interesting.

 

[MagicDude4Eva]

Not agreeing with it. Id MUCH prefer it MWEB could be straightforward about their policy. Just putting those rumors of 20GB per month on an uncapped account to rest.
And yes, I also wonder about the whole cost reasoning that MWEB has pushed. The next few months will be interesting.

If ICASA had teeth and ISPA would not protect their members and both organisations actually had any sort of interest in growing internet penetration (more users and more use equals higher profits, better education, improved service delivery), then we would not sit with mobile broadband cartels (one can not deny the fact that all mobile operators are price-fixing and generating profits of several thousand percent) and consumer issues such as what MWeb has introduced (if an ISP in Europe/US had pulled a stunt like MWeb, they would have to answer to the consumer council and be heavily fined).

You will find that with organic internet growth, the usage will eventually taper off to a certain level. If you operate as an ISP it is very obvious that as part of their scalability- and resource planning one should have planned for HD-content, multiple devices in a household and consuming more digital content. So all the recent issues ISP raise are clearly due to their lack of planning and reduction of service or increase in price will not fix the issue.

 

[eyc]

I did 265 Gig on my 4Mbps line during September and was never throttled at any time. Agree , some more transparity would have been better though. Must say , streaming`s never been better than what it is at the moment.

 

[Fudzy]

I did 265 Gig on my 4Mbps line during September and was never throttled at any time. Agree , some more transparity would have been better though. Must say , streaming`s never been better than what it is at the moment.

It seems it was just the cheapies who were abusing the system.

 

[Fudzy]

October isn't in my stats anymore?

 

[Archer]

My experience:
Throttled to below dial up speeds (I could watch the google page load bit by bit) when I hit 60GB after 9 days, on 4MB Premium. Stayed that way for 3 or 4 days. Was then away for a while so the rest of the month was fine. But those few days of hell at ±R30/day was enough

 

[AdrianH]

My experience:
Throttled to below dial up speeds (I could watch the google page load bit by bit) when I hit 60GB after 9 days, on 4MB. Stayed that way for 3 or 4 days. Was then away for a while so the rest of the month was fine. But those few days of hell at ±R30/day was enough

Do you have premium or non-premium 4meg account?

 

[mister]

agreed XperiAnce, my exact reason for cancelling.

Mweb just needs to give clear guidelines on the process and should have only done this for new customers who were informed about the change.

I agree, I don't have time to waste with spreadsheets.

 

[Paul Hjul]

I really can't help but suspect that the OP has a connection to MWEB that should be disclosed in the OP