cYcLIc
Senior Member
How are your speeds? I been averaging about 10-15kB/s on torrents since Monday. The same for browser download most of the time, but does go over 20 now and again, but not for long though. Am I the only one?
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Mweb Uncapped 384k Users
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bradlesliect
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Same here...been trying to download study material for MCSE / MCITP and its taken 4days to DL 75% of 600MB file...its currently downloading at about 5-6kbps ...this SUCS!
Anyone called MWEB yet? I tried but you hold on forever.....
Anyone called MWEB yet? I tried but you hold on forever.....
bradlesliect
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This is something strange going on here... when uncapped was introduced, everything downloaded at the speed of light but as more and more subs came on board...everything started slowing down...i'm having a deja vu moment to back when I had a 128K ISDN line... only difference now is that you don't pay per call / connected channel but you were GUARANTEED your 128k connection!
not sure if ppl agree but I dont think our telecommunications infrastructure was built to manage this type of sudden influx and overload of traffic and nobody knows what to do about it? It also appears that the users with a connection <1MB are the ones suffering?
comments?
not sure if ppl agree but I dont think our telecommunications infrastructure was built to manage this type of sudden influx and overload of traffic and nobody knows what to do about it? It also appears that the users with a connection <1MB are the ones suffering?
comments?
WAJohnathan
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True. The infrastructure in South Africa cannot sustain uncapped without restrictions of some sort, remember we're running over ATM technology as opposed to gigabit ethernet as they are overseas. The worlds largest ISP tried to offer quality uncapped once before and had to to drop the offering. An Australian ISP, where the technology is just behind, also had the same problem.
Locally their was two other major providers that tried to do this, one which had to impose severe restrictions and the other who was forced to pull the offering off the market within just six months and really our technology in terms of infrastructure, in South Africa, has not changed that drastically since then.
In essence one has to choose between quality or quantity, at least for now, until the infrastructure is good enough to sustain quality and quantity together. When it does get to the same level as overseas, I personally am looking forward to the fact that when it does one can choose ones providers based on your own criteria and not be forced to choose one by location, as is the case in certain countries.
Locally their was two other major providers that tried to do this, one which had to impose severe restrictions and the other who was forced to pull the offering off the market within just six months and really our technology in terms of infrastructure, in South Africa, has not changed that drastically since then.
In essence one has to choose between quality or quantity, at least for now, until the infrastructure is good enough to sustain quality and quantity together. When it does get to the same level as overseas, I personally am looking forward to the fact that when it does one can choose ones providers based on your own criteria and not be forced to choose one by location, as is the case in certain countries.
guest2013-1
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@WA Rep, kindly shush. It's uncapped, so it doesn't matter how long it takes for a download to complete... plus, with the rates they're getting, they can still do 49gig a month, something they would have paid R3381 with your company. You also seem to miss the fact we have 4 undersea cables now, compared to 1 in 2005 back when you offered uncapped through UUNET, so I consider the quality AND quantity to have become better and sustainable since then. Whatever you've been told @ head quarters are a bunch of lies.
@The rest. Torrents are shaped during business hours, I get an average of 34kb/s download speed after hours where (I don't mind) the torrent going slow during the day and I don't mind the speed. At least MWEB shapes HTTP/FTP during the day correctly (unlike WA when you download torrents you can't barely do anything on HTTP/FTP) so that whenever I do browse my torrent speeds go down and full speed is given to those things.
However, you guys are missing the fact that seeds/peer ratios also play a huge roll in how fast you get your precious torrent. With a couple of tweaks I've received 39kb/s solid download speed on all of my torrents using mweb uncapped. So yes, the uninformed might suffer with download speeds, but for the mom & pop operations, this is still the cheapest solution there is without having to worry about cap or having to go without farming your farmville or whatever you do
@The rest. Torrents are shaped during business hours, I get an average of 34kb/s download speed after hours where (I don't mind) the torrent going slow during the day and I don't mind the speed. At least MWEB shapes HTTP/FTP during the day correctly (unlike WA when you download torrents you can't barely do anything on HTTP/FTP) so that whenever I do browse my torrent speeds go down and full speed is given to those things.
However, you guys are missing the fact that seeds/peer ratios also play a huge roll in how fast you get your precious torrent. With a couple of tweaks I've received 39kb/s solid download speed on all of my torrents using mweb uncapped. So yes, the uninformed might suffer with download speeds, but for the mom & pop operations, this is still the cheapest solution there is without having to worry about cap or having to go without farming your farmville or whatever you do
semaphore
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9 Apr 2010 00:40:02 09 Apr 2010 10:26:07 616.3 9473.4 10089.7
im not complaining at all.
@WARep -- All of your companies comments on this forum are just anti-uncapped, always shouting quality over quantity, hate to be the bearer of bad news, but your unshaped product performs worse than your shaped, i sent countless emails to your service department trace routes, logs, pings all the stuff. No resolve. I will stick with my uncapped, it hasn't let me down (yet), and i think mweb's backing and infrastructure is alot more advanced than WA's.
im not complaining at all.
@WARep -- All of your companies comments on this forum are just anti-uncapped, always shouting quality over quantity, hate to be the bearer of bad news, but your unshaped product performs worse than your shaped, i sent countless emails to your service department trace routes, logs, pings all the stuff. No resolve. I will stick with my uncapped, it hasn't let me down (yet), and i think mweb's backing and infrastructure is alot more advanced than WA's.
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True. The infrastructure in South Africa cannot sustain uncapped without restrictions of some sort, remember we're running over ATM technology as opposed to gigabit ethernet as they are overseas. The worlds largest ISP tried to offer quality uncapped once before and had to to drop the offering. An Australian ISP, where the technology is just behind, also had the same problem.
Locally their was two other major providers that tried to do this, one which had to impose severe restrictions and the other who was forced to pull the offering off the market within just six months and really our technology in terms of infrastructure, in South Africa, has not changed that drastically since then.
In essence one has to choose between quality or quantity, at least for now, until the infrastructure is good enough to sustain quality and quantity together. When it does get to the same level as overseas, I personally am looking forward to the fact that when it does one can choose ones providers based on your own criteria and not be forced to choose one by location, as is the case in certain countries.
Interesting. Question is are these upgrades being done by Telkom or is it also the joint responsibility of ISP's. If we having all these overseas cables landing on our shores and not upgrading our ATM infrastructure what is the point of it. Any idea of a time line on such upgrades in the fore see able future?
semaphore
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It has nothing todo with the ISP's, that is the internal structure of telkom.
bradlesliect
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@ All responders
...your comments are all valid and holds truth ...but....BUT... why then not offer the uncapped service at a flat rate irrespective your line speed and not a "rise per size" pricing structure? What's the point you are you're going to be throttled/rate-limted/shaped anyway?
If the comments from the WA dude holds true...then this now becomes an issue for ASA, ICASA and the Competition Commission?
Why is Telkom so determined to rather expand their network instead of repairing, adjusting, upgrading existing infrastructure to accommodate the uncapped market? Supply and Demand? Which takes preference right now? Doesn't it make more business sense to spending money on existing before expanding?
...your comments are all valid and holds truth ...but....BUT... why then not offer the uncapped service at a flat rate irrespective your line speed and not a "rise per size" pricing structure? What's the point you are you're going to be throttled/rate-limted/shaped anyway?
If the comments from the WA dude holds true...then this now becomes an issue for ASA, ICASA and the Competition Commission?
Why is Telkom so determined to rather expand their network instead of repairing, adjusting, upgrading existing infrastructure to accommodate the uncapped market? Supply and Demand? Which takes preference right now? Doesn't it make more business sense to spending money on existing before expanding?
HavocXphere
Honorary Master
Really? <20KB/s on browsing is not normal irrespective of how uncapped it is.
WAJohnathan does have a point in that WA bandwidth is better quality wise. Whether that is enough to justify the price premium depends on the person. Given the tech nature of this forum, people will lean heavily towards Acid's view. Lots of other people out there care more about loading FB fast 24/7 than pulling 100gigs. All a matter of perspective...
aekritzinger
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I think 20KB is assigned as maximum bandwidth, at 4am this morning it creapt up to 35KB but now down to 15KB.
So if Rapidshare runs and I start a Torrent, Rapidshare grinds to an halt and Torrents max at 20KB (at off peak times).
I'm on a 512Kbps package.
bradlesliect
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I'm sorry ....I think this is all a SMOKE SCREEN!!! I worked in the ISP industry for many years and I know the lingo...
I come back to the point I posted previously - why not just charge a flat rate across the board for uncapped and not use a "rise per size" scale model? That being said, it also appears that the guys on <1MB lines are currently the underdogs and not getting value for buck? What's the point of paying Telkom for rental on a DSL service <1MB when your ISP delivers connectivity at like 128k to you?
Again.... a smoke screen? Something went fubar and now nobody knows what to do...
In one the postings some mentioned that we still use ATM, accepted and understood, but again...this too should have been thought of? What's the point of having price wars when delivery is below standard and/or expectation?
ASA, ICASA, Competition Commission?
I come back to the point I posted previously - why not just charge a flat rate across the board for uncapped and not use a "rise per size" scale model? That being said, it also appears that the guys on <1MB lines are currently the underdogs and not getting value for buck? What's the point of paying Telkom for rental on a DSL service <1MB when your ISP delivers connectivity at like 128k to you?
Again.... a smoke screen? Something went fubar and now nobody knows what to do...
In one the postings some mentioned that we still use ATM, accepted and understood, but again...this too should have been thought of? What's the point of having price wars when delivery is below standard and/or expectation?
ASA, ICASA, Competition Commission?
Underworld
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I am sure that throttling/shaping can be seen as a type of capping. Uncapped should not limit your performance in any way! But then again you get what you pay for!
I think that each account gets shaped according to its speed.
4096k gets shaped to about 60-100kbs during peak time on p2p
512k get shaped about 20-30kbs during peak time on p2p
384k get shaped about 15-20kbs during peak time on p2p
Anyways to say that its non functional 24/7 is a blatant lie! I know this for a fact cause I had a 384k account and now a 4096k
4096k gets shaped to about 60-100kbs during peak time on p2p
512k get shaped about 20-30kbs during peak time on p2p
384k get shaped about 15-20kbs during peak time on p2p
Anyways to say that its non functional 24/7 is a blatant lie! I know this for a fact cause I had a 384k account and now a 4096k
Hi HavocXphere & aekritzinger,
I can assure you once you reach the MWEB network we treat all lower rate packages (e.g. 384 or 512) equally to each other. However it would be unrealistic to assume every access path on the national ADSL access network performs identically.
Exchange/regional upstream capacity or more likely local lead quality will influence performance. On smaller lines (384/512) even a minor error rate on your line can impact the TCP windowing mechanism (acknowledgement count) lowering performance. This will be most apparent on international transfers where the latency is higher relative to national (where it may be unnoticable).
If you are getting consistent low throughput (even during the 'grave yard shift' 1am-5pm) I would recommend you get your line/access checked out properly. If your line is with MWEB, please contact our Technical Call Center on 0860 11 22 52, otherwise speak to Telkom.
PS: For technical clarity, ATM is an outdated & slow (relative to capacities required today) technology which is not employed by MWEB on its network. We use either NG-SDH (STM-16/STM-64 links) or 10Gbps Ethernet over fibre. While its true much of the (outlying) ADSL access infrastructure in SA still runs over ATM, most of the major metro areas have been, or are in the proccess of being upgraded to (Metro) Ethernet.
MWB.
I can assure you once you reach the MWEB network we treat all lower rate packages (e.g. 384 or 512) equally to each other. However it would be unrealistic to assume every access path on the national ADSL access network performs identically.
Exchange/regional upstream capacity or more likely local lead quality will influence performance. On smaller lines (384/512) even a minor error rate on your line can impact the TCP windowing mechanism (acknowledgement count) lowering performance. This will be most apparent on international transfers where the latency is higher relative to national (where it may be unnoticable).
If you are getting consistent low throughput (even during the 'grave yard shift' 1am-5pm) I would recommend you get your line/access checked out properly. If your line is with MWEB, please contact our Technical Call Center on 0860 11 22 52, otherwise speak to Telkom.
PS: For technical clarity, ATM is an outdated & slow (relative to capacities required today) technology which is not employed by MWEB on its network. We use either NG-SDH (STM-16/STM-64 links) or 10Gbps Ethernet over fibre. While its true much of the (outlying) ADSL access infrastructure in SA still runs over ATM, most of the major metro areas have been, or are in the proccess of being upgraded to (Metro) Ethernet.
MWB.