MWEB Uncapped ADSL Feedback - Part 2

Status
Not open for further replies.
copacetic said:
This is odd - My experience is quite the opposite.
Click to expand...

So you have fast speeds during the day and then it slows down after hours? That is very weird!

Good Day Valis, please inbox me your MWEB account username and tracers to local and international websites illustrating the type of latency that you have been experiencing browsing. I will then do my utmost to assist you.
Click to expand...

My trial period has ended so I am unable to do so, sorry.
 
MWEB Guy said:
Hi

Our gaming team managed to replicate the problem earlier and since then it has been resolved.
It seems there were quite a few people having the same problem as they were running a patch on the server at the time.

It should be back to normal now, please let me know if you still having a trouble with it.
Click to expand...

Hi Mweb.

I spoke to someone at my house this afternoon and got them to test connecting to D3. It worked.

I'm finally done with work, chilling at home now, and excited to connect to D3. And lo and behold, getting the same issue again. Can't connect to D3 EU realm.

Any thing I need to do from my side? Or anything you guys could do to assist please?
 
bradlesliect said:
@CPTBoy....I know all of this already. I was instrumental is setting up backbones (blah blah blah)
Click to expand...

bradlesliect, I must say, if you're more interested in just harrassing the MWEB technicians than in trying to have your problem actually resolved and investigated, then please rather just don't post here at all?

From what it looks to me, they have been very reasonable and patient in offering to investigate the problem at your exchange, while OTOH you just refuse to even give them your details so they can investigate. What you are effectively doing is just wasting their time (and others who are reading this forum for useful information) ... they seem to be here making what looks to me to be a reasonable good faith effort to help fix any network issues in a fair way, for individual customers and for the network as a whole, and if they have to spend half their time deflecting pointless bashing from you, then that is time they can't spend helping others with legitimate complaints. If being on this forum becomes a waste of time for them, they may choose to rather not offer this contact point. (*Edit* I do believe that you probably had a problem at your exchange, but it is by no means clear that it was necessarily MWEB's fault, or that they're shaping torrents to total death etc., and I don't think anyone else is interested in reading 100 posts about your impressive networking credentials. Please, for the sake of the rest of us, just keep quiet and give the MWEB guys your details, and if they still can't resolve the problem after a fair shot at it, then come whine about it.)
 
Last edited:
smokemaryjane said:
Hi Mweb.

I spoke to someone at my house this afternoon and got them to test connecting to D3. It worked.

I'm finally done with work, chilling at home now, and excited to connect to D3. And lo and behold, getting the same issue again. Can't connect to D3 EU realm.

Any thing I need to do from my side? Or anything you guys could do to assist please?
Click to expand...

Hi

Please let me know if you still having trouble to connect.
As far I know, the problem should be resolved.
 
Hi Guys

Since the start of the week my 1mb speed rarely gets above 50kb per second on all kinds of usage, downloads, steam etc.
Now having read a few post on this thread clearly I am not the only person with this problem.

What is even harder for me is to actually obtain any data to give through to the Mweb representatives to have a look into this.

Any suggestions what I can do to try and get this sorted out? It is very frustrating to pay for a 1mb account and only get 50kb average...

Klipdrifter
 




I give up. ADSL light was red this morning so I rebooted the router and this is the speed.

Logged my second fault with Telkom this week.

Stuff it

slower than 77% of ZA ( spit)
 
Cosmic_Nomad said:




I give up. ADSL light was red this morning so I rebooted the router and this is the speed.

Logged my second fault with Telkom this week.

Stuff it

slower than 77% of ZA ( spit)
Click to expand...

Im glad Im not the only one not getting full 1Mbit speeds and such when before I was getting 100KB's constantly ;-;
 
VlV0E.png




Is it just me, or should I be getting somewhat higher speeds than this?
 
Tick said:
bradlesliect, I must say, if you're more interested in just harrassing the MWEB technicians than in trying to have your problem actually resolved and investigated, then please rather just don't post here at all?

From what it looks to me, they have been very reasonable and patient in offering to investigate the problem at your exchange, while OTOH you just refuse to even give them your details so they can investigate. What you are effectively doing is just wasting their time (and others who are reading this forum for useful information) ... they seem to be here making what looks to me to be a reasonable good faith effort to help fix any network issues in a fair way, for individual customers and for the network as a whole, and if they have to spend half their time deflecting pointless bashing from you, then that is time they can't spend helping others with legitimate complaints. If being on this forum becomes a waste of time for them, they may choose to rather not offer this contact point. (*Edit* I do believe that you probably had a problem at your exchange, but it is by no means clear that it was necessarily MWEB's fault, or that they're shaping torrents to total death etc., and I don't think anyone else is interested in reading 100 posts about your impressive networking credentials. Please, for the sake of the rest of us, just keep quiet and give the MWEB guys your details, and if they still can't resolve the problem after a fair shot at it, then come whine about it.)
Click to expand...

You sound a bit TickED off? What you saying above was not my intention at all. Apologies if I offended you or anyone else. I do think you missed a post somewhere where I DID says I WOULD provide the information?

Be that as it may, I got home too late last night to send any info. However, I started my torrent DL at about 5am this morning and all of a sudden...I'm getting 80-90k DL? Strange one that hey? Telkom has done nothing and neither have I.

Again, my apologies if I offended anyone but in my defence it seems my comments did however raise concerns from others who are experiencing the EXACT same symptons.

Good Luck all...hope my connection remains the way it is now and yours gets fixed soon.
 
Bushknife said:
Hey
I have a 1mb line but my speed is really slow. Did a speed test and got the results:
Download: 0.65Mb/s
Upload: 0.42Mb/s
Link for results: http://www.speedtest.net/result/2277498811.png
Is there any reason why its so slow or how to improve it?

Bushknife
Click to expand...

Hi Bushknife

Send me your MWEB details along with a trace route to a local and international site.
 
Strange that Bushknife, Grimster and myself have more or less the same speeds... 1mb lines and 2 mb lines from Telkom.

I'm from Durban and not sure where you guys are from.
 
Archer said:
I've been having a strange issue with online gaming:
During the week, after 17h00, I try log on to certain games and it just wont connect. After a router restart, and ipconfig /flushdns on my PC all is well, until the next day, sometime after 17h00. Weekends I dont recall having an issue. This started around 2 weeks ago, but now I'm getting annoyed having to do the process every night. Thoughts?
Click to expand...

@Mwebguy
So whatever my problem is, I dont think its a problem on your side. Which I guess is good news for you, but bad news for me :p
I happened to fire up my laptop, and it logged in without an issue. Tried my PC, and it was confused, and I had to do the usual reset router, flushdns and then it was happy. So it looks like something on my PC is borked
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X