MWEB Uncapped ADSL Feedback - Part 2

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I'm sure their view of us is far less impressive :)

But seriously 4 hours from now is miles ahead of anything telkom related here... Here we work on a calendar. There they work in hours.
 
Wow lol. This outage has made my web download speed about 4KB's on winrar's website xP And pretty much everywhere else hehe.

Hope it gets fixed soon. Thankfully I have my telkom account
 
None taken. My point was though, gaming is not supposed to be shaped to oblivion. It's supposed to be high enough priority to still work if Mweb have enough backup capacity for their priority services.

:) Glad it was taken in the spirit as it was given hehe.

TBH I don't think it was shaped. I mean, one would expect http to be tops and I can't even read about the outage, and that's really minimal data...
http://www.seacom.mu/news/article-118/seacom-outage-14-february-2013/

This brings back the early days of Seacom... when it used to go down, it would do it properly :(
Oh well... time to get into the gym I think!
 
The alternate capacity that everyone is rerouted to is much less than the normal capacity so system becomes overloaded because there's too many people trying to use international.

Or in other words, selling packages as a priority without considering contingency measures = no capacity.....
 
We are running on alternative WACS capacity.

aka, the 2400bps Rockwell modem lying under the sofa?

Can't even get into my Gmail, last time you guys had a Seacom outage and were on WACS I could at least get into international sites fairly well.
 
Seems a bit better now, still not 100% though :P

Edit: Spoke too soon :/
 
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IMO it only seems better, since most people are probably leaving work around this time. It will get worse once commuters start using the internet at home. Unless SEACOM is fixed by early evening...

Edit: I just had a flashback to the TV series 'Voetspore'. The host Johan Badenhorst said the traffic in Alexandria is the worst he had ever seen (years of travel in Africa). Anthro's camel might be quicker than trying to drive there...
 
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What most dont understand is that its not just mweb thats affected, a number of other South African ISP'S are affected by the outage 1 or 2 days of bad internet is nothing.
 
I think:
1) MWeb should have a better backup upstream provider.
2) Should refund us for outages like this.

Bought a R24 Afrihost 1GB to check my email...
 
I think:
1) MWeb should have a better backup upstream provider.
2) Should refund us for outages like this.

Bought a R24 Afrihost 1GB to check my email...

Refund ? yeah that's never going to happen things like this happen it will be fixed soon.

Don't understand why people get so agro when mweb has been really good and 1 or 2 days a month it has problems due to outside problems nothing mweb can do if the moon crashes into the earth. Same goes for Seacom Outages.
 
Refund ? yeah that's never going to happen things like this happen it will be fixed soon.

Don't understand why people get so agro when mweb has been really good and 1 or 2 days a month it has problems due to outside problems nothing mweb can do if the moon crashes into the earth. Same goes for Seacom Outages.

Who's being agro?

Mweb are selling a service, if the service is unusable or down, a refund should be given. If the upstream provider they are using has an issue the onus is on them to sort it out with their provider and compensate users.

That's just the basic ethics of service delivery IMHO.

I appreciate the service I get from MWEB, but at the same time, I need, at the very least, to be able to get into my email and do basic things.
 
MWEB I thought by being on the more expensive uncapped product I would get better performance? Then why can't I even open up Google at the moment. Clamming better product and can't open up Google doesn't help matters.
 
NNNOOOOOOOOOOOO!!!!! And I just wanted to test out my new 10MB uncap account... DAMN YOU MURPHY!!!!
 
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