MWEB Uncapped ADSL Feedback - Part 2

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MWEB Guy said:
Evening ABCpt, this should show with your speed test results and trace route results. Please provide me trace route results to mweb.co.za and bbc.co.uk
Click to expand...

I did a tracert to mweb.co.za and amazon.com last night.
Results:

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 10.0.0.10
2 312 ms 313 ms 273 ms 41-133-102-1.dsl.mweb.co.za [41.133.102.1]
3 263 ms 225 ms 274 ms 197-84-8-58.cpt.mweb.co.za [197.84.8.58]
4 13 ms 13 ms 17 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
5 47 ms 50 ms 49 ms 196.28.178.66
6 66 ms 67 ms 63 ms cte-core-sw2.vwol.net [196.41.144.35]
7 159 ms 172 ms 170 ms www.mweb.co.za [196.2.63.110]

Trace complete.


Tracing route to amazon.com [176.32.98.166]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 10.0.0.10
2 267 ms 304 ms 274 ms 41-133-102-1.dsl.mweb.co.za [41.133.102.1]
3 245 ms 248 ms 268 ms 197-84-8-10.cpt.mweb.co.za [197.84.8.10]
4 280 ms 272 ms 300 ms 197-84-3-2.cpt.mweb.co.za [197.84.3.2]
5 512 ms 334 ms 924 ms TenGigE0-7-0-2.12.cpt-p-2.mweb.co.za [196.28.178.114]
6 1706 ms 2454 ms 491 ms 197-84-4-195.cpt.mweb.co.za [197.84.4.195]
7 511 ms 3066 ms 635 ms 176.67.177.227
8 284 ms 294 ms 347 ms xe-8-1-0.edge3.London1.Level3.net [195.50.124.133]
9 473 ms 476 ms 492 ms vl-3602-ve-226.csw2.London1.Level3.net [4.69.166.149]
10 616 ms 613 ms 614 ms ae-58-223.ebr2.London1.Level3.net [4.69.153.137]

11 635 ms 593 ms 598 ms ae-41-41.ebr1.NewYork1.Level3.net [4.69.137.66]

12 678 ms 777 ms 716 ms 4.69.201.46
13 742 ms 708 ms 723 ms 4.69.132.89
14 695 ms 715 ms 643 ms ae-72-72.csw2.Washington1.Level3.net [4.69.134.150]
15 681 ms 698 ms 708 ms ae-2-70.edge3.Washington1.Level3.net [4.69.149.81]
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
 
ABCpt said:
I did a tracert to mweb.co.za and amazon.com last night.
Results:

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 10.0.0.10
2 312 ms 313 ms 273 ms 41-133-102-1.dsl.mweb.co.za [41.133.102.1]
3 263 ms 225 ms 274 ms 197-84-8-58.cpt.mweb.co.za [197.84.8.58]
4 13 ms 13 ms 17 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
5 47 ms 50 ms 49 ms 196.28.178.66
6 66 ms 67 ms 63 ms cte-core-sw2.vwol.net [196.41.144.35]
7 159 ms 172 ms 170 ms www.mweb.co.za [196.2.63.110]

Trace complete.


Tracing route to amazon.com [176.32.98.166]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 10.0.0.10
2 267 ms 304 ms 274 ms 41-133-102-1.dsl.mweb.co.za [41.133.102.1]
3 245 ms 248 ms 268 ms 197-84-8-10.cpt.mweb.co.za [197.84.8.10]
4 280 ms 272 ms 300 ms 197-84-3-2.cpt.mweb.co.za [197.84.3.2]
5 512 ms 334 ms 924 ms TenGigE0-7-0-2.12.cpt-p-2.mweb.co.za [196.28.178.114]
6 1706 ms 2454 ms 491 ms 197-84-4-195.cpt.mweb.co.za [197.84.4.195]
7 511 ms 3066 ms 635 ms 176.67.177.227
8 284 ms 294 ms 347 ms xe-8-1-0.edge3.London1.Level3.net [195.50.124.133]
9 473 ms 476 ms 492 ms vl-3602-ve-226.csw2.London1.Level3.net [4.69.166.149]
10 616 ms 613 ms 614 ms ae-58-223.ebr2.London1.Level3.net [4.69.153.137]

11 635 ms 593 ms 598 ms ae-41-41.ebr1.NewYork1.Level3.net [4.69.137.66]

12 678 ms 777 ms 716 ms 4.69.201.46
13 742 ms 708 ms 723 ms 4.69.132.89
14 695 ms 715 ms 643 ms ae-72-72.csw2.Washington1.Level3.net [4.69.134.150]
15 681 ms 698 ms 708 ms ae-2-70.edge3.Washington1.Level3.net [4.69.149.81]
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
Click to expand...

Morning ABCpt

From the results you provided, this points to a congested exchange. The 2nd hop is high, I suggest contacting Telkom, inform them about this and also provide them the results.
 
PurSpyk!! said:
Slow in CPT, southern Suburbs, tech support have no clue. As stated before log onto a different ISP and it flies again. Chaps its time to change over to a different ISP. Now not only do i have slow speeds but the connection drops as well, 15 disconnects today alone.
Click to expand...

Morning PurSpyk!!

I checked the account and can see that there is still an open log on the account. Our team is in contact communication with regards to this. I know it has been an on-going fault and we are following up in order to get it resolved.
 
My internet dropped last night at around 21:00, could not connect at all after restarting router and having a port reset done. 016 area (Vereeniging).
 
Gerhardva said:
My internet dropped last night at around 21:00, could not connect at all after restarting router and having a port reset done. 016 area (Vereeniging).
Click to expand...

Morning Gerhardva

There were Telkom reported issues in the 016 area. It seems this has been resolved. Please reboot your router to see if you are able to connect.
 
MWEB Guy said:
Morning PurSpyk!!

I checked the account and can see that there is still an open log on the account. Our team is in contact communication with regards to this. I know it has been an on-going fault and we are following up in order to get it resolved.
Click to expand...

My issue is when I get called nothing gets resolved. Everytime I get told a different story, and I sit with the same problem. Last nights call lasted 5mins max, it was agreed I have a issue, and that was that. I want solutions or something actually done about the issue. I have seen nothing.
 
Last edited:
Things are looking good on my side in Durban today. Hopefully it stays that way :)
 
Hey Mweb Guy, getting some awful packet loss in DDO again. It's jumping from 0% to 3% to 8% and back. Did a pingtest, shows nothing hinky.
 
Mephisto_Helix said:
Hey Mweb Guy, getting some awful packet loss in DDO again. It's jumping from 0% to 3% to 8% and back. Did a pingtest, shows nothing hinky.
Click to expand...

Good evening, are you experiencing packet loss with any other games at the moment?
 
Lol, I actually don't play any other online games but all the tests (tracerts, pingtests, jitter, etc) are looking fine. It's just when ingame that it's jumping around like crazy :(
 
Mephisto_Helix said:
Lol, I actually don't play any other online games but all the tests (tracerts, pingtests, jitter, etc) are looking fine. It's just when ingame that it's jumping around like crazy :(
Click to expand...

:( was hoping you could test with an alternate game, just so we know if the problem is directly linked with DDO
 
I actually do think it's the game itself because they've been having issues on and off for a day or two. Probably linked to that in some way. If it was my connection I would be seeing it elsewhere not just DDO.
 
Mephisto_Helix said:
I actually do think it's the game itself because they've been having issues on and off for a day or two. Probably linked to that in some way. If it was my connection I would be seeing it elsewhere not just DDO.
Click to expand...

Let me know if it continues and I will have our gaming team test from our side as well ;)
 
Hey guys..

Anyone having speed issues with news server downloads? Port 119* traffic? I'm struggling to get more than 400KB/s on my 10 Mbps line.

When I switched to a my free FNB account the download via international news server fly at almost full speed.

Also a torrent of 6000+ seeds doesn't want to connect, but when using the FNB account it runs smooth and connects fine.

Mweb shaping that traffic now?

Edit * fixed port no
 
Last edited:
Hunted said:
Hey guys..

Anyone having speed issues with news server downloads? Port 119* traffic? I'm struggling to get more than 400KB/s on my 10 Mbps line.

When I switched to a my free FNB account the download via international news server fly at almost full speed.

Also a torrent of 6000+ seeds doesn't want to connect, but when using the FNB account it runs smooth and connects fine.

Mweb shaping that traffic now?

Edit * fixed port no
Click to expand...

having same problem. I can't connect to mweb's news server and my torrents are dead although it's seeded.
 
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