MWEB Uncapped ADSL Feedback - Part 2

Status
Not open for further replies.
Mephisto_Helix said:
Mweb -







Afrihost -







Done within a minute of each other ..... so pray tell, what issue is Mweb unaware of now :mad: And please, no congested exchange because of 2nd hop ..... it's no issue when using AH.
Click to expand...

I have escalated this to our specialists to investigate and contact you.

Your ref number is 1199731
 
p2p was working fine-ish all day but almost completely died a short while ago

this happened after the router lost sync a few times within a minute
 
MWEB Guy said:
I have escalated this to our specialists to investigate and contact you.

Your ref number is 1199731
Click to expand...


Out of excuses I note. Facts is a bastard, no conning can change a true fact. Rather send your "Engineers" to Afrihost for special training.
 
Mephisto_Helix said:
Maybe Mweb can also clarify why gaming gets shaped during the day? Is the line about prioritizing gaming just a hook to get gamers or what? Every damn day, after 8am, count on 60-80 extra ping getting tacked on.
Click to expand...
Mephisto_Helix said:
1 11 ms 6 ms 6 ms 41-133-124-1.dsl.mweb.co.za [41.133.124.1]
2 74 ms 74 ms 73 ms 197-82-5-250.dbn.mweb.co.za [197.82.5.250]
Click to expand...
Examine the difference between your first and second hop. That's where the problem occurs, and as you can see the problem is localized to your area (dbn), but fortunately not your exchange/ESR router itself (1st hop). Probably saturation on (one of) their dbn router(s) by the looks of it
 
fragtion said:
Examine the difference between your first and second hop. That's where the problem occurs, and as you can see the problem is localized to your area (dbn), but fortunately not your exchange/ESR router itself (1st hop). Probably saturation on (one of) their dbn router(s) by the looks of it
Click to expand...

Still means I have to use another ISP for gaming when Mweb is so gushy about how well gamers are looked out for ....... :/
 
crackersa said:
something screwy going on again with the internet, slow or won't load webpages. refresh and bam! it loads...keeps doing this.
Click to expand...

Send me a PM with your MWEb details and I will look into this for you.
 
crackersa said:
something screwy going on again with the internet, slow or won't load webpages. refresh and bam! it loads...keeps doing this.
Click to expand...

getting the exact same thing, international sites only on my end.

Mweb Guy - I don't want someone to contact me again and make me feel like an idiot with the problem on my side, because it's not on my side ....... I just want it fixed.
 
Mephisto_Helix said:
getting the exact same thing, international sites only on my end.

Mweb Guy - I don't want someone to contact me again and make me feel like an idiot with the problem on my side, because it's not on my side ....... I just want it fixed.
Click to expand...


Noted, I will update the escalation with this.
 
uploading to youtube, no probs, any data down at the moment is impossible, started yesterday.
 
Sneeky said:
uploading to youtube, no probs, any data down at the moment is impossible, started yesterday.
Click to expand...

I have reauthed your account now, allow 30 minutes to pass then restart your router and test
 
Will do, thank you. :)

Or else the spam mails to Telkom with speed test results below their minimum service levels according to their SLA will have to start again, worked last time.
 
These bad pings in-games are now getting super irritating. I just cant understand why people have to break things that is working perfectly...

97 ping, thanks telkom or who ever is responsible for it
 
I'm still struggling with twitch streams. Take 30 minutes of fighting to get a single stream to load. Anyone else or is it just me?

Edit: Here's a tracert:

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\John>tracert www.twitch.tv

Tracing route to cdn.justin.tv.c.footprint.net [4.26.231.254]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms dsldevice.lan [192.168.10.1]
2 6 ms 6 ms 6 ms 197-87-49-1.cpt.mweb.co.za [197.87.49.1]
3 25 ms 8 ms 8 ms tengig-0-0-0-101.vic-ipc-1.mweb.co.za [196.22.16
9.134]
4 9 ms 9 ms 8 ms vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]
5 192 ms 190 ms 190 ms tengig0-7-0-2.12.vic-p-2.mweb.co.za [196.22.169.
242]
6 194 ms 193 ms 192 ms pos0-3-0-0.lon-up-1.mweb.co.za [197.80.5.9]
7 190 ms 192 ms 192 ms 176.67.177.131
8 188 ms 188 ms 192 ms xe-8-1-0.edge3.London1.Level3.net [195.50.124.13
3]
9 * * * Request timed out.
10 * * * Request timed out.
11 *
 
Last edited:
I have tried different isp accounts, I have 3 for redundancy purposes.

I realised I need to have this handy to keep Telkom in check.

Afrishost is fine at the moment on youtube, mweb, nogo.


EDIT: ok just come back, but I'm trusting it like a used car salesman called Bob, or something.

Edit edit: nope sry mweb is stil fubar.
 
Last edited:
Actually I take it all back, the rest are just as k@k. Telkom SLA comes into play and comms with them will resume shortly :)
 
Last edited:
Right, I have checked with a friend also on Mweb. Also cannot load any twitch.tv streams. For the love of all that is good and pure can someone look into this please!?!?!?
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X