MWEB Uncapped ADSL Feedback - Part 2

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Lazy.Me said:
I read the AUP, and the biggest issue (for me at least) is there are no specifics listed, which means there is no way of actively managing the usage. As the person who's account was cancelled stated, his usage was not nearly as high as some of the other Mweb users, so it then indicated his cancellation was due to his "usage pattern", the only way usage patterns can be managed is to know what criteria they are being compared to.

For example, would downloading at 400KB/s for 5 days constant, then not downloading any content for 3 days, a total of 173 odd gigs, be considered abuse, and would downloading constantly at 250KB/s for 8 days, also resulting in a total download of about 173 gigs, be considered abuse?
Should you rather then download at full speed for 8 hours a day?

I am trying to establish some kind of guideline since at the moment it seems Mweb will warn/cancel accounts in a bais fashion
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You are even lucky they sent you an email.I was with them for two years but one day they just cancelled my account ,no email,no phone call ,nada.My line just went dead and i only found out when i called them.I was pretty mad that they had no decency to contact me and let me know what was going on.

In Kuala Lumpur ,vassetidatatech.com offers 1000mbps uncapped fiber to the home internet connection for a mere R523 per month.We are being ripped off with all these so called uncapped adsl in SA which offers ridiculous speeds at outrageous prices and treat their customer like crap.I think we should organize a consumer strike,boycott these ISPs for a month so they can get their act together.If i were to be fair ,i will refer to this uncapped accounts as 200GB capped accounts because there is nothing uncapped about them.
 
playmodeza said:
You are even lucky they sent you an email.I was with them for two years but one day they just cancelled my account ,no email,no phone call ,nada.My line just went dead and i only found out when i called them.I was pretty mad that they had no decency to contact me and let me know what was going on.

In Kuala Lumpur ,vassetidatatech.com offers 1000mbps uncapped fiber to the home internet connection for a mere R523 per month.We are being ripped off with all these so called uncapped adsl in SA which offers ridiculous speeds at outrageous prices and treat their customer like crap.I think we should organize a consumer strike,boycott these ISPs for a month so they can get their act together.If i were to be fair ,i will refer to this uncapped accounts as 200GB capped accounts because there is nothing uncapped about them.
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Hi playmodeza

Please provide me with your MWEB account details or ID number to investigate, what actually happened and I'll gladly feedback you.
 
Any international issues? Getting some hectic lag spikes on diablo with nothing else running on the network.
 
Kosmik said:
Any international issues? Getting some hectic lag spikes on diablo with nothing else running on the network.
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Hi Kosmik

There are no reported issues with international at the moment.
 
@MWEB Guy
Since 30 July I have not been able to get ANY SIP calls working.
Symptoms are as follows:
Can successfully register with MWeb SIP server, but when making a call get error 500 - Internal Server Error

originally thought it was related to Asterisk host at home, eliminated that by stopping the server and directly registering client via home LAN-Router-ADSL-MWeb, but exact same problem
Then eliminated home LAN and firewall by using 3g connection directly from iPhone (Bria client) to MWeb, results exactly the same.
Then tried to dial my 087701xxxx number from landline with iPhone still registered to MWeb, result "number does not exist"

Thought it might be related to my credit limit having been reached (month end???), checked that but was told also not cause.

What now??
 
ammaree said:
@MWEB Guy
Since 30 July I have not been able to get ANY SIP calls working.
Symptoms are as follows:
Can successfully register with MWeb SIP server, but when making a call get error 500 - Internal Server Error

originally thought it was related to Asterisk host at home, eliminated that by stopping the server and directly registering client via home LAN-Router-ADSL-MWeb, but exact same problem
Then eliminated home LAN and firewall by using 3g connection directly from iPhone (Bria client) to MWeb, results exactly the same.
Then tried to dial my 087701xxxx number from landline with iPhone still registered to MWeb, result "number does not exist"

Thought it might be related to my credit limit having been reached (month end???), checked that but was told also not cause.

What now??
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Hi ammaree

Please see inbox message I sent you.
 
Hey,

Is there any way to find out that my ADSL line upgrade request is being processed? I'm not sure that they have already received my filled in ADSL line speed form (printed and faxed).
 
DarkSpectre said:
Hey,

Is there any way to find out that my ADSL line upgrade request is being processed? I'm not sure that they have already received my filled in ADSL line speed form (printed and faxed).
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Hi DarkSpectre,

I will look into this for you from my side and request you be contacted with an update as soon as possible.
 
Just popping in to report that ingame latency has been very nice the last few days, so very happy :D
 
Hi MWEBGuy how does one go about using your newsgroup servers? Could you Pm me the details and what not?
 
Hi MWEBguy! Do you know when telkom are upgrading the ADSL line speeds? My MWEB 1mb uncapped account is ready and working. Just need my line upgraded now..
 
LinuxMan said:
Hi MWEBguy! Do you know when telkom are upgrading the ADSL line speeds? My MWEB 1mb uncapped account is ready and working. Just need my line upgraded now..
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Hi LinuxMan

Telkom has said that they will be increasing the 1Mb lines to up to 2Mb in august and the 384 to up to 1Mb lines in October.
 
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