MWEB Uncapped ADSL Feedback - Part 2

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copacetic said:
It's intermittent, as these things are. I commented a couple weeks back about it, as I'd already noticed an issue.

I've spoken to Telkom, and they, as always, say things are peachy, and reset the port.

What I am curious about though, is the fact that my router is synching, but I struggle to connect further than that. Does this suggest anything useful?

Also, when in these situations, I struggle to connect, big time - Have to reset the router about 5/6 times before it connects to you guys.

Agh, probably the router, I'm just loathe to spend money on something I'm not certain is the issue...

Anyway, I'll have to find (another) one to test.

Thanks, I'm not saying it's an issue on your side, just putting things out there.
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If you're in CT surrounds I have a spare you can borrow
 
suffering quite a few game client drops in Guild Wars 2, anything happening international again?
 
Getting DOWN 0.19 Mbps and UP 0.42 Mbps on my new 4meg uncapped. :( :mad: :cry: Any known issues in Cape Town area atm?
 
undesign said:
Getting DOWN 0.19 Mbps and UP 0.42 Mbps on my new 4meg uncapped. :( :mad: :cry: Any known issues in Cape Town area atm?
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Hi

Please list of outages here
If your area is not listed drop me a PM and I'll look into this for you.
 
MrBroadBand said:
Dear Mweb Guy

If I upgrade to the 2MB data only will it be pro rata as of today or some other day, or is it pro rata only on the first.

Thanks.

I am also getting these stupid drop outs, from I am also guessing the 1mb on 2mb issues and one of your chums had the audacity to say its my router that needs to be replaced ... Also just in case when is the last day I can put in a cancel subscription order for the current month?
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Hi

If you upgrade your account today you will be billed pro rata from today.

Please PM me your account details in order for me to look into your drop connection issues.
 
What's the story with Seacom is it down or up or inbetween?

Some international services like Youtube are really bad today.
 
nihilist said:
What's the story with Seacom is it down or up or inbetween?

Some international services like Youtube are really bad today.
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Hi,

Nothing that we are aware of. Please provide me with more information. Is it any particular international sites or all of them?
 
MrBroadBand said:
PM'ed also when is the last day I can cancel, thanks?
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Strangely enough I have the same question.

I Emailed sales literally just now posing the same question. Think my motives are different though - I am not going to have access to ADSL services for a little while so wondered how one would go about "freezing" an account... Cancel and re-apply when ADSL is available again...or?

I am going to miss the "The internet upgraded" while I am away... :cry:
 
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