MWEB Uncapped ADSL Feedback - Part 2

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youtube runs as 40-50kb/s
this hole day,its weekend i want full speed
1mbps with 2mbps line

i am tired of this *** from mweb

everyting is just slow

Last Result:
Download Speed: 447 kbps (55.9 KB/sec transfer rate)
Upload Speed: 193 kbps (24.1 KB/sec transfer rate)
Latency: 22 ms
Sun Nov 18 2012 16:36:19 GMT+0200 (South Africa Standard Time)
 
sybertiger said:
youtube runs as 40-50kb/s
this hole day,its weekend i want full speed
1mbps with 2mbps line

i am tired of this *** from mweb

everyting is just slow

Last Result:
Download Speed: 447 kbps (55.9 KB/sec transfer rate)
Upload Speed: 193 kbps (24.1 KB/sec transfer rate)
Latency: 22 ms
Sun Nov 18 2012 16:36:19 GMT+0200 (South Africa Standard Time)
Click to expand...

Hi sybertiger

I responded to you PM, please have a look and let me know.
 
Im also having very slow MWEB speeds today...
Im in Germiston on my Mweb Uncapped 4Mb line.

Speedtest shows sub 1Mb speeds for download (but normal for upload and ping)
But on an actual download it downloads at like 30Kb/s :(

I've given up on just listening to a pure music video with no background graphics on Youtube at even a lowly 360p since it stutters
 
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Nyt Ryda said:
Im also having very slow MWEB speeds today...
Im in Germiston on my Mweb Uncapped 4Mb line.

Speedtest shows sub 1Mb speeds for download (but normal for upload and ping)
But on an actual download it downloads at like 30Kb/s :(

I've given up on just listening to a pure music video with no background graphics on Youtube at even a lowly 360p since it stutters
Click to expand...

Hi Nyt Ryda

I wouldl ike to look into this from our side. Please PM me the MWEB email address or username in order to do so.
 
I'm having extremely slow speeds right now in Bryanston. I'm on 4MB uncapped, normally when I do a speed test I get < 30ms ping, 6mbps download and 0.6mbps upload. Right now, speed test won't even run, and I'm getting ping of 722ms! and download 0.26mbps and upload 0.1mbps.

I also have a couple of servers at M-Web datacenter - and it appears that even when I browse on those servers through remote desktop that the internet is pretty slow at the DC too...
 
I'm having extremely slow speeds right now in Bryanston. I'm on 4MB uncapped, normally when I do a speed test I get < 30ms ping, 6mbps download and 0.6mbps upload. Right now, speed test won't even run, and I'm getting ping of 722ms! and download 0.26mbps and upload 0.1mbps.

I also have a couple of servers at M-Web datacenter - and it appears that even when I browse on those servers through remote desktop that the internet is pretty slow at the DC too...
 
shakebake said:
I'm having extremely slow speeds right now in Bryanston. I'm on 4MB uncapped, normally when I do a speed test I get < 30ms ping, 6mbps download and 0.6mbps upload. Right now, speed test won't even run, and I'm getting ping of 722ms! and download 0.26mbps and upload 0.1mbps.

I also have a couple of servers at M-Web datacenter - and it appears that even when I browse on those servers through remote desktop that the internet is pretty slow at the DC too...
Click to expand...

Hi shakebake

I am not aware of any issues in the Bryanstone area, drop me a PM with your account details and I will look into this for you.
 
Hi there guys!

New to the Mweb forum as I'm currently with Openweb. However with them it seems like I'm having to always fix some problem or change my account every month just to simply access my email, never mind actually surf the web...Needless to say I'm considering changing over.

So my question to you guys is: How Mweb treating you (customer service, are you getting what you are paying for)? Would you recommend it to me (currently have a 2meg line so would be looking for a 2meg package, uncapped)?

Also my friend (who uses Mweb) recommended I get a trail account to check out what it's like.. Is that possible? If so who should I talk to about that.

Lastly, what's Mweb's policy on Throttling/Shaping. I've been told time and time again by Openweb that they never shape based on usage but rather server stress, however I've noticed that every time I change accounts the speed is what you would expect, but as soon as you download a gig or so that account slows down to a crawl (so I'm calling bs).

Thanks.
 
Shaping on MWEB is dependent on network load, which works just fine in my experience. Don't sit staring at your torrents at lunchtime, but examine your overall use.

XdF8j.png


That's without even trying.
 
Guilty101 said:
Hi there guys!

New to the Mweb forum as I'm currently with Openweb. However with them it seems like I'm having to always fix some problem or change my account every month just to simply access my email, never mind actually surf the web...Needless to say I'm considering changing over.

So my question to you guys is: How Mweb treating you (customer service, are you getting what you are paying for)? Would you recommend it to me (currently have a 2meg line so would be looking for a 2meg package, uncapped)?

Also my friend (who uses Mweb) recommended I get a trail account to check out what it's like.. Is that possible? If so who should I talk to about that.

Lastly, what's Mweb's policy on Throttling/Shaping. I've been told time and time again by Openweb that they never shape based on usage but rather server stress, however I've noticed that every time I change accounts the speed is what you would expect, but as soon as you download a gig or so that account slows down to a crawl (so I'm calling bs).

Thanks.
Click to expand...

Good Evening

Please send me your contact details via private message and I will have someone contact you to set-up the FREE 7 Day trial account.
 
I'm getting ridiculous lag and packet loss again.

Tracing route to google.com [74.125.233.65]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms Billion.800VGT [10.0.0.2]
2 30 ms 165 ms 168 ms 41-132-48-1.dsl.mweb.co.za [41.132.48.1]
3 18 ms 12 ms 18 ms 196-28-178-234.adsl.mweb.co.za [196.28.178.234]

4 18 ms 19 ms 8 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
5 222 ms 222 ms 243 ms tengige0-0-0-2.11.cpt-p-1.mweb.co.za [196.28.17
.97]
6 81 ms 31 ms 31 ms tengig0-0-0-0.vic-p-2.mweb.co.za [197.84.4.35]
7 77 ms 35 ms 39 ms tengig0-7-0-0.vic-p-1.mweb.co.za [197.84.4.37]
8 161 ms 136 ms 300 ms tengig0-0-0.vic-pr-1.mweb.co.za [197.80.4.141]
9 243 ms 110 ms 113 ms 197-80-96-6.jhb.mweb.co.za [197.80.96.6]
10 248 ms 199 ms 115 ms 64.233.174.57
11 147 ms 107 ms 38 ms jnb01s02-in-f1.1e100.net [74.125.233.65]

You mentioned that it might be a congested exchange. Is there anything that can be done about it? It's pretty much unplayable lag at night.
 
It seems to come and go though. This time it only lasted 45 mins or so. Other times it lasts a bit longer.
 
Fancy-Pants said:
It seems to come and go though. This time it only lasted 45 mins or so. Other times it lasts a bit longer.
Click to expand...

Fancy-Pants said:
I'm getting ridiculous lag and packet loss again.

Tracing route to google.com [74.125.233.65]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms Billion.800VGT [10.0.0.2]
2 30 ms 165 ms 168 ms 41-132-48-1.dsl.mweb.co.za [41.132.48.1]
3 18 ms 12 ms 18 ms 196-28-178-234.adsl.mweb.co.za [196.28.178.234]

4 18 ms 19 ms 8 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
5 222 ms 222 ms 243 ms tengige0-0-0-2.11.cpt-p-1.mweb.co.za [196.28.17
.97]
6 81 ms 31 ms 31 ms tengig0-0-0-0.vic-p-2.mweb.co.za [197.84.4.35]
7 77 ms 35 ms 39 ms tengig0-7-0-0.vic-p-1.mweb.co.za [197.84.4.37]
8 161 ms 136 ms 300 ms tengig0-0-0.vic-pr-1.mweb.co.za [197.80.4.141]
9 243 ms 110 ms 113 ms 197-80-96-6.jhb.mweb.co.za [197.80.96.6]
10 248 ms 199 ms 115 ms 64.233.174.57
11 147 ms 107 ms 38 ms jnb01s02-in-f1.1e100.net [74.125.233.65]

You mentioned that it might be a congested exchange. Is there anything that can be done about it? It's pretty much unplayable lag at night.
Click to expand...

Good Evening

Has the problem subsided?

If your exchange is congested, you need to verify this with Telkom. They are also the only ones that can assist with this.
 
downloads are better now 90+

browsing is just so slow pages take forever to load
and youtube still buffer every 5-8sec on 360p
 
sybertiger said:
downloads are better now 90+

browsing is just so slow pages take forever to load
and youtube still buffer every 5-8sec on 360p
Click to expand...

Have you tried clearing your cookies and cache or using an alternate browser?
 
ya,i clean it every 2nd day,and i use chrome main,but also have the same prob with IE
i only clean the cache but not the cookies,i will delete the cookies and hopefully it will help

edit: nope youtube still get like 50kb/s and pages like 10-20kb/s
i am using netlimiter to see my bandwith usage

http://i1139.photobucket.com/albums/n547/blackdemon12/Untitled-4.jpg
47.55kb/s

grooveshark also run at 55max
http://i1139.photobucket.com/albums/n547/blackdemon12/Untitledf.jpg
upload to photobucket is like 8.5kb/s
 
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I'm also having huge issues with my ADSL

Massive latency spikes, and also unable to stream Youtube videos probably.

I'm in the Pietermaritzburg area.

*EDIT*
In fact, as of 12:10AM 20 Nov I am unable to even browse properly.

Webpages take upwards of 1 - 2 minutes to even show, and sometime fail loading completely (Including the Mweb page).

I have already tried a different browser, and even had the port reset on my router. All to no avail.
 
Last edited:
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