MWEB Uncapped ADSL Feedback - Part 2

Status
Not open for further replies.
Hey! I'm now downloading another file from rapidshare.com at full speed. Weird :D

Here's my line fault information:

Following message sent to *****:

Dear Customer your report reference 11CEK081112 was restored. If the problem still exists please contact us on 10212 for Residential or 10217 for Business services or www.telkom.co.za/emailcontact/escalationform.htm < Thu Nov 22 16:08:16 SAST 2012

Following message sent to *****: This is a progress update from Telkom SA. Fault 11CEK081112 for Service ID 047531**** is in-hand with our tech repair division. Please do not reply to this SMS Thu Nov 08 16:16:50 SAST 2012

Following message sent to *****: Dear Customer, Fault 11CEK081112 has been created for Service ID 047531**** Telkom will endeavor to resolve the problem ASAP. Please do not reply to this SMS Thu Nov 08 08:11:32 SAST 2012

That is a bit weird, I will get our third party team to get some more information from Telkom
 
Crazy problems last night, at some point my DS was syncing @ 600, instead of 6000, and I was unable to connect to MWEB for most of the evening.

Phoned Telkom today and had my line dropped down in sync speed a bit, and all is well.

Weird that it was working fine for two weeks, and then went to hell in a handbasket.

Not relevant to MWEB, not even sure why I am posting this...
 
I am having problems uploading an attachment to my Google Drive and Gmail--(9MB size zip file)--bombing out each time I try attaching or uploading. get "Attachment failed. Retry, Remove or Cancel" error.

Any one else have this issue...before I escalate a query to MWEB?
Central Durban-Overport Exchange.

Internet also very slow. Is there work maintenance planned for this weekend--I have been away only got back today, so may have missed announcements, etc.:confused:
 
Last edited:
I am having problems uploading an attachment to my Google Drive and Gmail--(9MB size zip file)--bombing out each time I try attaching or uploading. get "Attachment failed. Retry, Remove or Cancel" error.

Any one else have this issue...before I escalate a query to MWEB?
Central Durban-Overport Exchange.

Internet also very slow. Is there work maintenance planned for this weekend--I have been away only got back today, so may have missed announcements, etc.:confused:

I see that on http://mybroadband.co.za/vb/forumdisplay.php/185-Telkom-SA-ADSL-Network-Notifications/page2 there is a durban north fault reported. not sure if it may affect you.
 
I am having problems uploading an attachment to my Google Drive and Gmail--(9MB size zip file)--bombing out each time I try attaching or uploading. get "Attachment failed. Retry, Remove or Cancel" error.

Any one else have this issue...before I escalate a query to MWEB?
Central Durban-Overport Exchange.

Internet also very slow. Is there work maintenance planned for this weekend--I have been away only got back today, so may have missed announcements, etc.:confused:

This happens to me when I'm using firefox. Try switching to Google Chrome. No hassles so far.
 
okay..thanks I will be patient. May be affecting us in Central, not sure. Managed to upload, but very slow (like 2.9 k speed)...so not so anxious now. Will check a bit later in the day.
 
This happens to me when I'm using firefox. Try switching to Google Chrome. No hassles so far.

Thanks I use Google Chrome for Google services all the time. Never had issues, hence my concern regarding slow speeds and tech issues on network side. But thanks for the pointer.
 
Just me or is MWEB international broken again? Local seems fine, but international is useless. Anyone else?
 
Yes mine is also shoddy. Ever since a severe thunder storm a couple of weeks back my internet has been terribly unreliable. Prior to that it was absolutely perfect, In 6 months my internet never went down, and not once was my latency to London above 210ms.
 
C:\Users\Dark>tracert www.skype.com

Tracing route to www.skype.akadns.net [78.141.177.158]
over a maximum of 30 hops:

1 <1 ms <1 ms 1 ms 192.168.1.1
2 9 ms 8 ms 8 ms 41-133-244-1.dsl.mweb.co.za [41.133.244.1]
3 44 ms 41 ms 25 ms 197-82-5-250.dbn.mweb.co.za [197.82.5.250]
4 315 ms 73 ms 14 ms 197-82-2-3.dbn.mweb.co.za [197.82.2.3]
5 229 ms 317 ms 281 ms 176.67.177.131
6 505 ms 414 ms 444 ms 176.67.177.133
7 524 ms * 208 ms linxextreme.pt.lu [195.66.237.63]
8 * * * Request timed out.
9 328 ms 556 ms 556 ms 78.141.177.158

Trace complete.

C:\Users\Dark>
 
C:\Users\Dark>tracert www.skype.com

Tracing route to www.skype.akadns.net [78.141.177.158]
over a maximum of 30 hops:

1 <1 ms <1 ms 1 ms 192.168.1.1
2 9 ms 8 ms 8 ms 41-133-244-1.dsl.mweb.co.za [41.133.244.1]
3 44 ms 41 ms 25 ms 197-82-5-250.dbn.mweb.co.za [197.82.5.250]
4 315 ms 73 ms 14 ms 197-82-2-3.dbn.mweb.co.za [197.82.2.3]
5 229 ms 317 ms 281 ms 176.67.177.131
6 505 ms 414 ms 444 ms 176.67.177.133
7 524 ms * 208 ms linxextreme.pt.lu [195.66.237.63]
8 * * * Request timed out.
9 328 ms 556 ms 556 ms 78.141.177.158

Trace complete.

C:\Users\Dark>

That does not look good, let me see what I can find out.
 
Code:
C:\>tracert www.bbc.co.uk

Tracing route to www.bbc.net.uk [212.58.246.90]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     7 ms     5 ms     6 ms  41-133-78-1.dsl.mweb.co.za [41.133.78.1]
  3    19 ms     9 ms     6 ms  197-80-4-70.jhb.mweb.co.za [197.80.4.70]
  4     7 ms     7 ms     7 ms  vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]
  5   210 ms   192 ms   191 ms  tengig0-7-0-2.12.vic-p-2.mweb.co.za [196.22.169.242]
  6   196 ms   194 ms   205 ms  pos0-3-0-0.lon-up-1.mweb.co.za [197.80.5.9]
  7   191 ms   207 ms   191 ms  176.67.177.131
  8   192 ms   192 ms   192 ms  xe-8-1-0.edge3.London1.Level3.net [195.50.124.133]
  9   228 ms   192 ms   193 ms  vl-3504-ve-118.csw1.London1.Level3.net [4.69.166.141]
 10   197 ms   218 ms   193 ms  ae-1-51.edge4.London1.Level3.net [4.69.139.74]
 11   189 ms   203 ms   205 ms  BBC-TECHNOL.edge4.London1.Level3.net [212.113.14.222]
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14   206 ms   212 ms   192 ms  ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
 15   194 ms   197 ms   196 ms  132.185.255.165
 16   190 ms   200 ms   191 ms  bbc-vip011.cwwtf.bbc.co.uk [212.58.246.90]
 
Status
Not open for further replies.
Top
Sign up to the MyBroadband newsletter
X