MWEB Uncapped ADSL Feedback - Part 3

Masik3R said:
As bad as the 5kB/s shaping from Afrihost atm? :P
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Eh? It is daytime during the working week after all. Was running at 220+ this morning (on 2mbps line).

I don't care as long as I have an uncapped, shaped service - which is EXACTLY what I signed up with AH for.*

* Still waiting to see if MWeb will see the light, even if eventually, and ditch their throttling policy :whistle:
 
Superjakes said:
Him are there any known problems with the MWEB News Server? It has been standing still since some time yesterday on my side, everything else seems to be working fine.
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Hi Superjakes, we are not experiencing any issues with our news server.
 
Fayera said:
I just switched over to MWEB from OW and everything is great, but.... I can not sent mail I can only received mail when I am on mweb, anyone got so advice?

I work from home and need to switch to my backup account to mail out :(
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Hi Fayera, in order to send mail using an MWEB connection.

User the server smtp.mweb.co.za and port 587.
 
Raz00m said:
newserver dog slow for last 2 weeks and when not slow its dead...what gives?
Also i applied for the free upgrade to 2mb line 2 weeks ago and still nothing...wtf gives?
still paying R199 for a 1mb and i been loyal for 2 years now or more, why i had to even apply is beyond me, just upgrade my account already.
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Hi Razoom, send me a PM with your MWEb details and i will have a look into this for you
 
Spizz said:
Since yesterday afternoon. Starts off normal for a few secs then just dies and crawls. Can you look into this please MWEB Guy?

View attachment 106438

EDIT: 4mbs Premium Uncapped
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I have had a look into your account and line and it looks good to me.

Provide me with a trace rote to a local and international site.
 
Vexx said:
I also have the problem where my line is fine for a minute or so after restarting my router, and then the line just comes to a crawl.
3000ms+ response on a tracert saix.net. I dont know if this is a congested exchange or an MWEB issue anymore.

I saw Telkom doing work at the main exchange in Brackenfell yesterday.
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Hi Vexx, has your experience improved?

If not give me a trace route to a local and international site
 
No ADSL Day 2

Hi Mweb Guy,

Lost ADSL connection soetime yesterday on my ADSL line. Phone is still working so most probably no a line fault but a port fault.
Phoned Mweb and they logged a Telkom call (ref number 263ATK180314) according to your call centre the call is open on Telkom website the fault number show closed.
https://secureapp.telkom.co.za/assurance/public/queryafault
Second day I had to use Cell phone data to connect with no idea of what the problem is or time frame for resolution of the fault.

Could you help please?
 
Last edited:
Thinking of moving over to mweb..

What speed would a 6Mb uncapped account get throttled to after the approximate data threshold has been reached?
 
Masik3R said:
Thinking of moving over to mweb..

What speed would a 6Mb uncapped account get throttled to after the approximate data threshold has been reached?
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IIRC either 256Kbps/384Kbps, can't find it now.

Here's some more info:

attachment.php
 
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