MWEB Uncapped ADSL Feedback - Part 3

Seriously said:
:wtf: What account were you checking? ;) My line is connected 24/7 365 days a year. ;)
Click to expand...

Just to confirm that I am looking at the correct account, send me a PM with your adsl line number.
 
MWEB Guy said:
Just to confirm that I am looking at the correct account, send me a PM with your adsl line number.
Click to expand...

Do not waste any of your valuable time on me. I am done with Mweb in a few days time after many many years as a client of Mweb. Soon it's cheers buddy!
 
I left my Origin open this morning to update BF3 ... 9hrs later its only at 41% ... WTF????

Look at my PC history below ...

MWEB%20Throttle%2023-08-2013.jpg
 
Last edited:
SirFooK'nG said:
I left my Origin open this morning to update BF3 ... 9hrs later its only at 41% ... WTF????

Look at my PC history below ...

MWEB%20Throttle%2023-08-2013.jpg
Click to expand...

That does not look good at all.

I have tested your line and the readings looks ggod to me.

Provide me with a trace route to a local and international site.
 
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\>tracert www.mweb.co.za

Tracing route to www.mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 25 ms 12 ms 12 ms 41-133-124-1.dsl.mweb.co.za [41.133.124.1]
3 21 ms 22 ms 24 ms 197-82-5-250.dbn.mweb.co.za [197.82.5.250]
4 50 ms 8 ms 17 ms 197-82-2-3.dbn.mweb.co.za [197.82.2.3]
5 57 ms 64 ms 82 ms 197-84-5-238.cpt.mweb.co.za [197.84.5.238]
6 106 ms 82 ms 92 ms 196.28.178.66
7 63 ms 57 ms 53 ms cte-core-sw2.vwol.net [196.41.144.35]
8 47 ms 58 ms 63 ms www.mweb.co.za [196.2.63.110]

Trace complete.

C:\Users\>tracert www.bbc.co.uk

Tracing route to www.bbc.net.uk [212.58.246.92]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 75 ms 26 ms 16 ms 41-133-124-1.dsl.mweb.co.za [41.133.124.1]
3 33 ms 12 ms 7 ms 197-82-5-250.dbn.mweb.co.za [197.82.5.250]
4 31 ms 8 ms 12 ms 197-82-2-3.dbn.mweb.co.za [197.82.2.3]
5 207 ms 212 ms 219 ms 176.67.177.227
6 198 ms 198 ms 207 ms xe-8-1-0.edge3.London1.Level3.net [195.50.124.133]
7 199 ms 199 ms 199 ms vl-3502-ve-116.csw1.London1.Level3.net [4.69.166.133]
8 217 ms 233 ms 255 ms ae-120-3506.edge4.London1.Level3.net [4.69.166.5]
9 318 ms 214 ms 208 ms BBC-TECHNOL.edge4.London1.Level3.net [212.113.14.222]
10 * * * Request timed out.
11 * * * Request timed out.
12 230 ms 219 ms 316 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
13 266 ms 217 ms 230 ms 132.185.255.164
14 290 ms 199 ms 200 ms bbc-vip013.cwwtf.bbc.co.uk [212.58.246.92]

Trace complete.

Why so slow ? thought gaming and HTTP had priority ?
 
SirFooK'nG said:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\>tracert www.mweb.co.za

Tracing route to www.mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 25 ms 12 ms 12 ms 41-133-124-1.dsl.mweb.co.za [41.133.124.1]
3 21 ms 22 ms 24 ms 197-82-5-250.dbn.mweb.co.za [197.82.5.250]
4 50 ms 8 ms 17 ms 197-82-2-3.dbn.mweb.co.za [197.82.2.3]
5 57 ms 64 ms 82 ms 197-84-5-238.cpt.mweb.co.za [197.84.5.238]
6 106 ms 82 ms 92 ms 196.28.178.66
7 63 ms 57 ms 53 ms cte-core-sw2.vwol.net [196.41.144.35]
8 47 ms 58 ms 63 ms www.mweb.co.za [196.2.63.110]

Trace complete.

C:\Users\>tracert www.bbc.co.uk

Tracing route to www.bbc.net.uk [212.58.246.92]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 75 ms 26 ms 16 ms 41-133-124-1.dsl.mweb.co.za [41.133.124.1]
3 33 ms 12 ms 7 ms 197-82-5-250.dbn.mweb.co.za [197.82.5.250]
4 31 ms 8 ms 12 ms 197-82-2-3.dbn.mweb.co.za [197.82.2.3]
5 207 ms 212 ms 219 ms 176.67.177.227
6 198 ms 198 ms 207 ms xe-8-1-0.edge3.London1.Level3.net [195.50.124.133]
7 199 ms 199 ms 199 ms vl-3502-ve-116.csw1.London1.Level3.net [4.69.166.133]
8 217 ms 233 ms 255 ms ae-120-3506.edge4.London1.Level3.net [4.69.166.5]
9 318 ms 214 ms 208 ms BBC-TECHNOL.edge4.London1.Level3.net [212.113.14.222]
10 * * * Request timed out.
11 * * * Request timed out.
12 230 ms 219 ms 316 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
13 266 ms 217 ms 230 ms 132.185.255.164
14 290 ms 199 ms 200 ms bbc-vip013.cwwtf.bbc.co.uk [212.58.246.92]

Trace complete.

Why so slow ? thought gaming and HTTP had priority ?
Click to expand...

Thanks, I have escalated this to our specialists to investigate and contact you.

Your ref number is 1224826
 
Hi MWEB Guy!

My upload speeds are killing me! On speedtest it shows 80kBps!

Please re-auth my account or help some how
 
oliverwww said:
Hi MWEB Guy!

My upload speeds are killing me! On speedtest it shows 80kBps!

Please re-auth my account or help some how
Click to expand...

Afternoon oliverwww

I re-authed the account as requested. I suggesting changing the realm as well to @dslmweb.co.za for the username on the router. This will change the IP.
 
PrintScreen005.jpg
Http download.
This is why I canceled my Mweb "service" 4M premium" ???, my ass!
 
Ive also been having problems with my internet recently, cant play any games with friends on steam

tracert to mweb.PNG
tracert to bbc.PNG
 
@SirFooK'nG:
Expand Origin with Netlimiter and have a look at how many connections it has open. If it uses only a single connection to an international server, then you won't get more than 2Mbps.

With a latency of 250ms, your maximum download speed ~= <number of connections> * 2Mbps
unless you go and change your maximum TCP window size from 64kB to something else.

Update:
The formula: TCP-Window-Size-in-bits / Latency-in-seconds = Bits-per-second-throughput
Source

Speedtest.net does use multiple connections to calculate your speed. Like on my 4Mbps connection it used 2-4 connections when testing to UK/US.
 
Last edited:
SirFooK'nG said:
Yet still Origin going half my line speed.
MWEB%20Origin%2024-08-2013.png
Click to expand...

Think it is origin as a few friends and myself have been having issues downloading from them.
Steam is quick, my ps3 downloads full speed, come to origin it dies down to a crawl
 
Also having issues with origin, it's a **** service compared to steam. Downloads sometimes get to 97%, stall, restart at 86%. Reminds me why I never actually play any of my origin games anyway.
 
Left my Origin updating all of last night, ... it has now completely died :( after 3.5gb of the last update (End Game). Going to try restart Origin to see if it will continue the update.

There are plenty of open connections on the download servers...

Origin%20IPs%2025-08-2013.png



EDIT:Ahh ... but wait, it eventually goes down to just 4 connections on 8.27.0.254:80

EDIT 2: It changes the server all the time but never more than 4 open connections at one time are downloading.

EDIT3: Ok so there are a lot of Origin users with this issue... I have mailed them for support as per their post here.
 
Last edited:
MWEB Guy said:
< SNIP >
Click to expand...

Kindly provide us these limits. You keep on saying keep withing the limits, but you forget to give us the limits.

If you need an example this might help:

134GB at 1Mbps (throttled to 512kbps thereafter)
268GB at 2Mbps (throttled to 1Mbps thereafter)
671GB at 5Mbps (throttled to 2.5Mbps thereafter)
1,324GB at 10Mbps (throttled to 5Mbps thereafter)
Click to expand...

ISPs that had rolling windows with clear limits: (Of course there is others who also had their limits clarified...)

Some of those "1.5TB" abusers:


IMHO I agree with DJ... and mweb should be boycotted as much as possible. They much like Microsoft with the xbox one wants you to just stomach it because it is good for you.
 
Mweb Guy,

Did you guys do anything to my 1Bbps account overnight, or have all the abusers left?

Results:
Download Speed: 980 kbps (122.5 KB/sec transfer rate)
Upload Speed: 435 kbps (54.4 KB/sec transfer rate)
8/26/2013 8:53:45 AM
 
Mweb guy - you got PM - need some help with downgrade and cancellations - hopefully you can help! Or am I on my own here guys?
 
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