MWEB Uncapped ADSL Feedback - Part 3

MWEB Guy said:
Morning, we both know you did not just download gaming traffic the past 30 days.

Clients seldom move 100gigs worth of games on a 1MB account.

We do throttle on total usage used over a 30 day rolling window. The usage includes gaming traffic.

However when you are not throttled, your gaming experience is outstanding. :p
Click to expand...

adsl9.jpg

Confusing is it not?:whistle:
 
Basjohn said:
Holy ****, did you just say that? I'm all for PR people appearing more human, but -1000 on the professionalism there Mweb guy. Glad to see a wall of text proving this sort of remark asinine.
Click to expand...

MWEB Guy said:
Morning, we both know you did not just download gaming traffic the past 30 days.

Clients seldom move 100gigs worth of games on a 1MB account.

We do throttle on total usage used over a 30 day rolling window. The usage includes gaming traffic.

However when you are not throttled, your gaming experience is outstanding. :p
Click to expand...

Wow - I've seen the "OP's" - Shvak i think - response as well detailing their Game downloads.
Mweb Geyser - this one goes out to you

MwGuy had them apple bottom jeans (jeans)
Boots with the fur (with the fur)
The whole club was lookin at her
She stopped the flo (she stopped the flo)
Next thing u kno
MwGuy got low low low low low low low low
 
TEXTILE GUY said:
Ergo, you ordered a pint, paid for it, but couldn't drink it ..... Crazy these MWEB fellows.
Click to expand...

I think the analogy of bottomless comes to mind. at some point your body cant handle it anymore, your analogy is that of a capped account. you also dont stay and down glass after glass 24/7, a restaurant will kick you out if you do im sure
 
http://speedtest.ookla.com/result/2350130136.png

Well this comes to mind - done around 350 Gigs this month and counting, pursuant to enjoying my internet experience ..... Inter alia ....
downloading games , IOS updates eventually, Win 8.1 updates, streaming movies, radio, mails, browsing a bit, the odd torrent - damn Splinter Cell 14 Gigs ...... and of course keeping an eye my alternate ISP - MWEB, or to quote MWEB guy ....using the internet as it should be used.

Speed test looks good, you will note no throttling ..... Oh wait ... this is UNCAPPED internet from the OTHER ISP.
May I add its NOT a business account.

This is what MWEB should be offering .... This is what FREE the WEB is all about IMHO. imagesCAT60F3Q.jpg

I HUMBLY ask MWEB, please reconsider throttling ... There MUST be other options open to you?
Stop this throttling issue, and will be the first one to ask you to be my ISP.... How about it??
 
TEXTILE GUY said:
http://speedtest.ookla.com/result/2350130136.png

Well this comes to mind - done around 350 Gigs this month and counting, pursuant to enjoying my internet experience ..... Inter alia ....
downloading games , IOS updates eventually, Win 8.1 updates, streaming movies, radio, mails, browsing a bit, the odd torrent - damn Splinter Cell 14 Gigs ...... and of course keeping an eye my alternate ISP - MWEB, or to quote MWEB guy ....using the internet as it should be used.

Speed test looks good, you will note no throttling ..... Oh wait ... this is UNCAPPED internet from the OTHER ISP.
May I add its NOT a business account.

This is what MWEB should be offering .... This is what FREE the WEB is all about IMHO. View attachment 77897

I HUMBLY ask MWEB, please reconsider throttling ... There MUST be other options open to you?
Stop this throttling issue, and will be the first one to ask you to be my ISP.... How about it??
Click to expand...

I'm only quoting so more can see!
 
MDE said:
I'm only quoting so more can see!
Click to expand...

Thanks for that.

Seems MWEB guy has taken a vow of silence ... pity, because I believe the consumer has made clear his or wants from the product. The magic of Rudi Jansen is that he saw the opportunity and made it work. Spectacularly at that !!

These ''new'' MWEB guys are actively undoing this work - quickly, and it really pains me to see this.:cry: I just wish that the strategists at MWEB would see the error and correct it post haste. Its good for the consumer and connectivity for the country as a whole IMHO.

Anyway ... we can only work on hope ...
 
Hi Mwebguy

My line was not synching so phoned your call center. I'm connected now but everything is really slow.

Tracing route to bbc.co.uk [212.58.253.67]
over a maximum of 30 hops:

1 2 ms 3 ms 3 ms Billion.400G [10.0.0.2]
2 21 ms 24 ms 22 ms 41-133-136-1.dsl.mweb.co.za [41.133.136.1]
3 * 24 ms 23 ms 197-80-96-186.jhb.mweb.co.za [197.80.96.186]
4 21 ms * 24 ms vl-92.vic-hscore-1.mweb.co.za [197.80.2.1]
5 222 ms * 219 ms tengig0-0-0-2.11.vic-p-2.mweb.co.za [197.80.5.22
6]
6 209 ms 213 ms 209 ms pos0-3-0-0.lon-up-1.mweb.co.za [197.80.5.9]
7 217 ms * 207 ms 176.67.177.227
8 211 ms 227 ms 204 ms xe-8-1-0.edge3.London1.Level3.net [195.50.124.13
3]
9 * * 207 ms vl-3503-ve-117.csw1.London1.Level3.net [4.69.166
.137]
10 205 ms 214 ms 204 ms ae-121-3507.edge4.London1.Level3.net [4.69.166.9
]
11 205 ms 217 ms 204 ms BBC-TECHNOL.edge4.London1.Level3.net [212.113.14
.222]
12 * * * Request timed out.
13 * * * Request timed out.
14 213 ms 203 ms 204 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
15 213 ms 204 ms 207 ms 132.185.255.156
16 202 ms 204 ms 204 ms www-vip.cwwtf.bbc.co.uk [212.58.253.67]

Trace complete.
 
Shadow07 said:
Good evening

I have 2 accounts on MWEB for the past 3 or 4 years now. They WERE the best in my opinion according too speed and latency.

So last month my usage was fine but this month at ~70GB I get "throttled" and have a look at what their throttling speeds are:

http://www.speedtest.net/result/3041752541.png
Click to expand...


Hi Shadow07

Please provide me with the MWEB account details and I'll do few checks.
 
brb said:
Hi Mwebguy

My line was not synching so phoned your call center. I'm connected now but everything is really slow.

Tracing route to bbc.co.uk [212.58.253.67]
over a maximum of 30 hops:

1 2 ms 3 ms 3 ms Billion.400G [10.0.0.2]
2 21 ms 24 ms 22 ms 41-133-136-1.dsl.mweb.co.za [41.133.136.1]
3 * 24 ms 23 ms 197-80-96-186.jhb.mweb.co.za [197.80.96.186]
4 21 ms * 24 ms vl-92.vic-hscore-1.mweb.co.za [197.80.2.1]
5 222 ms * 219 ms tengig0-0-0-2.11.vic-p-2.mweb.co.za [197.80.5.22
6]
6 209 ms 213 ms 209 ms pos0-3-0-0.lon-up-1.mweb.co.za [197.80.5.9]
7 217 ms * 207 ms 176.67.177.227
8 211 ms 227 ms 204 ms xe-8-1-0.edge3.London1.Level3.net [195.50.124.13
3]
9 * * 207 ms vl-3503-ve-117.csw1.London1.Level3.net [4.69.166
.137]
10 205 ms 214 ms 204 ms ae-121-3507.edge4.London1.Level3.net [4.69.166.9
]
11 205 ms 217 ms 204 ms BBC-TECHNOL.edge4.London1.Level3.net [212.113.14
.222]
12 * * * Request timed out.
13 * * * Request timed out.
14 213 ms 203 ms 204 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
15 213 ms 204 ms 207 ms 132.185.255.156
16 202 ms 204 ms 204 ms www-vip.cwwtf.bbc.co.uk [212.58.253.67]

Trace complete.
Click to expand...

Hi brb

Please provide me with a speed test result.

I have refreshed your account. Please reboot in 30min and test again.
 
Hi Mwebguy

The line is dead again can you pleas refresh the account.

Thank you
 
MWEB Guy said:
Provide me with a trace route to a local and international site
Click to expand...

Tracing route to bbc.co.uk [212.58.253.67]
over a maximum of 30 hops:

1 2 ms 2 ms 2 ms Billion.400G [10.0.0.2]
2 62 ms 83 ms 88 ms 41-133-136-1.dsl.mweb.co.za [41.133.136.1]
3 479 ms 659 ms 381 ms 197-80-96-186.jhb.mweb.co.za [197.80.96.186]
4 * 507 ms 477 ms vl-92.vic-hscore-1.mweb.co.za [197.80.2.1]
5 466 ms 377 ms 396 ms tengig0-0-0-2.11.vic-p-2.mweb.co.za [197.80.5.22
6]
6 * 502 ms 271 ms pos0-3-0-0.lon-up-1.mweb.co.za [197.80.5.9]
7 409 ms * * 176.67.177.148
8 821 ms 690 ms 873 ms xe-10-1-3.edge4.London1.Level3.net [212.113.14.1
21]
9 763 ms 620 ms 552 ms BBC-TECHNOL.edge4.London1.Level3.net [212.113.14
.222]
10 * * * Request timed out.
11 * * * Request timed out.
12 * 283 ms * ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
13 210 ms 206 ms 276 ms 132.185.255.156
14 227 ms 279 ms 212 ms www-vip.cwwtf.bbc.co.uk [212.58.253.67]

Trace complete.
Click to expand...

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 1 ms 1 ms 3 ms Billion.400G [10.0.0.2]
2 162 ms 187 ms 188 ms 41-133-136-1.dsl.mweb.co.za [41.133.136.1]
3 253 ms 198 ms 261 ms 197-80-96-186.jhb.mweb.co.za [197.80.96.186]
4 208 ms 198 ms 201 ms vl-92.vic-hscore-1.mweb.co.za [197.80.2.1]
5 256 ms 419 ms 371 ms tengig0-0-0-2.11.vic-p-1.mweb.co.za [197.80.5.22
5]
6 346 ms 272 ms 279 ms tengig0-0-0-0.cpt-p-2.mweb.co.za [197.84.4.46]
7 181 ms 200 ms 174 ms 197-84-5-238.cpt.mweb.co.za [197.84.5.238]
8 71 ms 107 ms 164 ms 196.28.178.66
9 375 ms 217 ms 198 ms cte-core-sw2.vwol.net [196.41.144.35]
10 70 ms 93 ms 97 ms www.mweb.co.za [196.2.63.110]

Trace complete.
 
brb said:
Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 1 ms 1 ms 3 ms Billion.400G [10.0.0.2]
2 162 ms 187 ms 188 ms 41-133-136-1.dsl.mweb.co.za [41.133.136.1]
3 253 ms 198 ms 261 ms 197-80-96-186.jhb.mweb.co.za [197.80.96.186]
4 208 ms 198 ms 201 ms vl-92.vic-hscore-1.mweb.co.za [197.80.2.1]
5 256 ms 419 ms 371 ms tengig0-0-0-2.11.vic-p-1.mweb.co.za [197.80.5.22
5]
6 346 ms 272 ms 279 ms tengig0-0-0-0.cpt-p-2.mweb.co.za [197.84.4.46]
7 181 ms 200 ms 174 ms 197-84-5-238.cpt.mweb.co.za [197.84.5.238]
8 71 ms 107 ms 164 ms 196.28.178.66
9 375 ms 217 ms 198 ms cte-core-sw2.vwol.net [196.41.144.35]
10 70 ms 93 ms 97 ms www.mweb.co.za [196.2.63.110]

Trace complete.
Click to expand...

Hi brb

Thank you.

Have you done these test in the past before where it shows the 2nd hop always high? Is it only during certain hours of the day?
 
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