Once a day is spam?
Is that like all those +1?
How exactly do you get an answer if an entity is coy?
How exactly do you create a little bit of awareness?
Mweb will give the limits, but because of people like you it will take longer. We are only as much as in the prison as we create ourselves, like you two are doing.
TBH I don't think MWEB Guy has the answers or is going to get them until the powers that be give them to the support guys. When I phoned MWEB to downgrade to 1GB the support guy seemed unhappy about the matter himself, at least, that's the way it came across and seemed like they were in the dark about it too.
I'm entertaining the thought that MWEB did this to get the 3% to leave because they aren't able to shape their network properly like some other ISPs do. I'm sure they'll announce the limits in due course.. but who knows. Endless speculation ensues when an entity is not transparent or open about it's affairs.
Personally I think it would be better if MyBB published an article and a poll on the front page about the current situation and the MWEB exodus taking place.
For the most part I enjoyed my service with MWEB except for:
1) I was never contacted (phone or email) about changes to their AUP.
Which would mean I'd be automatically paying, a head of time, with no option to opt-out for a different service. I know their T&C says their AUP can change - but it's still good business practice to inform of major changes. Surely there's a legal thing about paying a monthly service and having that service change without prior notice???
2) During Seacom faults there was never direct communication from MWEB to me about downtime, ETAs on resored service, ever.
I had to purposefully go and hunt down threads on MyBB and so on with another account I had to pay for, to find out WTF was going
For a company that sells a service to enable people to communicate, they sure have a lot to learn about keeping their customers informed about the products they're selling.
Since I am a fair person, I will say that MWEB Guy has been very helpful and when I had some issues with some other things their support techs were very friendly and helpful and polite.
