MWEB Uncapped ADSL Feedback - Part 3

Crowley said:
And here I thought you had to watch your usage only when using a capped account. What use is a UNCAPPED account when you have to calculate daily how much you can use just in case you fall foul of the almighty MWEB throttle hammer? This week I've downloaded starcraft 2, WoW and Diablo 2 which would have put me deep in the red with MWEB but since I am on a uncapped account with another ISP I don't have to schedule my downloads over four or five days.

The reason MWEB doesn't give out the throttling limits is so that they can change it whenever they want. This month you can do 100gb on a 1mb so called premium line (as far as mybroadband members usage goes) but next month they decide 80gb is more than enough for you so you get throttled at 81gb and there is nothing you can do about it except manage your usage a bit better. In a few months you are ecstatic when you've done 40gb on your 1mb line without getting throttled.

Is this the way you want to use the internet?
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If I wasn't happy with the service I would move. Unfortunately the last two times I did that I was left disappointed and came back to MWeb.
 
DarkSpectre said:
Gold, of course :) I have been so happy with Openweb :)
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Okay but then you're still paying more than R150 more than Afrihost and MWeb. I hope you're managing at least 400gb on that otherwise you're throwing money down the toilet.
 
Fudzy said:
Was your capped account 100gb?
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100gb is pathetic, the assumption that bandwidth usage rises in a linear fashion with line speed is stupid. Lower speed accounts should have higher thresholds, BF4 is 24gb no matter the line speed. Every year bandwidth usage increases and 100GB is quite pathetic if you are actually using your internet. Steam, Netflix, Youtube, Picture heavy websites. 100GB is nothing.

But to answer your question it was not 100gb but that iss irrelevant, having to manage usage is the antithesis of uncapped.
 
Fudzy said:
Okay but then you're still paying more than R150 more than Afrihost and MWeb. I hope you're managing at least 400gb on that otherwise you're throwing money down the toilet.
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He doesn't have to monitor his usage but more importantly no money is going to a despicable company like mweb, now that is worth its weight in gold.
 
Nduimiso said:
100gb is pathetic, the assumption that bandwidth usage rises in a linear fashion with line speed is stupid. Lower speed accounts should have higher thresholds, BF4 is 24gb no matter the line speed. Every year bandwidth usage increases and 100GB is quite pathetic if you are actually using your internet. Steam, Netflix, Youtube, Picture heavy websites. 100GB is nothing.

But to answer your question it was not 100gb but that iss irrelevant, having to manage usage is the antithesis of uncapped.
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Why is it stupid? If you were running an ISP, how would you measure it?
 
Fudzy said:
Why is it stupid? If you were running an ISP, how would you measure it?
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Easiest way is to zero rate certain services like TI does, Mweb host their own damn steam servers but still count it towards the throttling threshold, what a colossal waste of time in creating your own steam servers and then not even using it to your advantage.
 
Nduimiso said:
Easiest way is to zero rate certain services like TI does, Mweb host their own damn steam servers but still count it towards the throttling threshold, what a colossal waste of time in creating your own steam servers and then not even using it to your advantage.
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I was under the impression that the local Steam presence related to the online gaming, not local package hosting. I've already highlighted to MwebGuy that an 'open time' option would be a good idea, I'm hoping his superiors agree.
 
Fudzy said:
I was under the impression that the local Steam presence related to the online gaming, not local package hosting. I've already highlighted to MwebGuy that an 'open time' option would be a good idea, I'm hoping his superiors agree.
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I honestly like your suggestion, but don't wait for MWEB guys superiors - I have done plenty pleading grovelling begging with MWEB, and all I have got back - other than being ignored often, is a smart arse reply or two, the sticky middle finger and banned from their FB page :mad:.... And believe me I DID beg and grovel.
Its that arrogance and superiority getting in the way of common sense.:whistle:
 
I would be very, very, very happy as a pig in **** if MWEB actually goes bankrupt next year (Not likely :(), seriously.

WHAT THEY ARE DOING TO THEIR LOYAL CLIENTS IS VERY DISGUSTING AND ILLEGAL!!!! :mad:

DAMNIT! MWEB, you were my very first ISP who popped my Uncapped Internet cherry on that sunny day back in August 3 years ago :( I will never forget that beautiful day. I want to experience that day again. Please fulfill my wish by getting rid of Derek Hershaw and bring back Rudi.
 
Mweb Guy I'm still waiting to hear from you about when my throttled account will be lifted?? My Internet is practically useless and browsing is a nightmare! Real time is so badly effected as well, I'm on a 1Mb line :( Please get back to me ASAP
 
GreatD7007 said:
Mweb Guy I'm still waiting to hear from you about when I'm throttled account will be lifted?? My Internet is practically useless and browsing is a nightmare! Real time is so badly effected as well :( Please get back to me ASAP
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WTF. You are not getting what you paid. What are you doing here? See my sig.
 
DarkSpectre said:
WTF. You are not getting what you paid. What are you doing here? See my sig.
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It's a Mweb Feedback forum, I'm just exercising my rights to complain and what is going on and Mweb Guy needs to respond, how else do you get assistance nowadays :) I can't just move ISP's, the grass is not always greener on the other side someone told me and fudzy is still with Mweb so they have to at least be improving somehow, even if its not much :p
 
GreatD7007 said:
Mweb Guy I'm still waiting to hear from you about when my throttled account will be lifted?? My Internet is practically useless and browsing is a nightmare! Real time is so badly effected as well, I'm on a 1Mb line :( Please get back to me ASAP
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Hi GreatD7007

PM me the MWEB email address or username and I will have a look from our side and provide you with the information.
 
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