MWEB Uncapped ADSL Feedback - Part 3

At the time of posting my message they hadn't.

And Afrihost have effectively raised their prices. Their 2Mbps line rental went down R130 (ie, that's what they save from Telkom), but their bundle only went down R100, for an effective price increase of R30. Similarly with their 4Mbps bundle, line rental went down R120, bundle price only went down R100, for an effective price increase of R20. At least it shouldn't be hard for Mweb to do better than that :)
 
I am starting to get tired of Derek Hershaw's tortoise and hare strategy. Release your new prices already!
 
Hey there i have been having weird ping spikes lately and it has not really been stable, its during different times on the day, like i am having the problem right now.

Here are two tracerts. (my ping to local is normally between 9-20)

Please check if everything is ok? (i already did reset port and it didnt change anything)

Tracing route to www.google.co.za [74.125.233.55]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.1.1
2 7 ms 6 ms 7 ms 41-133-100-1.dsl.mweb.co.za [41.133.100.1]
3 62 ms 62 ms 61 ms 197-80-96-186.jhb.mweb.co.za [197.80.96.186]
4 98 ms 96 ms 96 ms vl-92.vic-hscore-1.mweb.co.za [197.80.2.1]
5 65 ms 68 ms 73 ms tengig0-0-0-2.11.vic-p-2.mweb.co.za [197.80.5.22
6]
6 64 ms 63 ms 63 ms 197-80-7-102.jhb.mweb.co.za [197.80.7.102]
7 89 ms 89 ms 88 ms 197-80-96-10.jhb.mweb.co.za [197.80.96.10]
8 66 ms 66 ms 66 ms 64.233.174.21

Tracing route to www.google.co.za [74.125.233.55]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 8 ms 6 ms 7 ms 41-133-100-1.dsl.mweb.co.za [41.133.100.1]
3 63 ms 63 ms 64 ms 197-80-96-186.jhb.mweb.co.za [197.80.96.186]
4 102 ms 102 ms 103 ms vl-92.vic-hscore-1.mweb.co.za [197.80.2.1]
5 69 ms 76 ms 65 ms tengig0-0-0-2.11.vic-p-2.mweb.co.za [197.80.5.22
6]
6 63 ms 62 ms 62 ms 197-80-7-102.jhb.mweb.co.za [197.80.7.102]
7 95 ms 100 ms 100 ms 197-80-96-10.jhb.mweb.co.za [197.80.96.10]
8 143 ms 76 ms 167 ms 64.233.174.21
9 109 ms 82 ms 82 ms jnb01s01-in-f23.1e100.net [74.125.233.55]

Trace complete.
 
And Afrihost have effectively raised their prices. Their 2Mbps line rental went down R130 (ie, that's what they save from Telkom), but their bundle only went down R100, for an effective price increase of R30. Similarly with their 4Mbps bundle, line rental went down R120, bundle price only went down R100, for an effective price increase of R20. At least it shouldn't be hard for Mweb to do better than that :)

I am sure they will. they will effectively raise their prices by much more than that
 
Phoned MWeb now to upgrade my 1mb uncapped to 2mb uncapped.

If I upgrade to 2mb Premium Uncapped they can do it immediately @ R369 per month
If I upgrade to standard 2mb Uncapped they can only do it on the 1st of December @ R239 per month.

Standard is throttled. When I asked the guy what the speeds are after throtteling he said he will find out I must hold on.
Then after about 5 minutes of holding I got disconnected.

Does anyone know what the speed is afer throtteling? I'm not going to pay R369 per month for 2mb uncapped.
 
Phoned MWeb now to upgrade my 1mb uncapped to 2mb uncapped.

If I upgrade to 2mb Premium Uncapped they can do it immediately @ R369 per month
If I upgrade to standard 2mb Uncapped they can only do it on the 1st of December @ R239 per month.

Standard is throttled. When I asked the guy what the speeds are after throtteling he said he will find out I must hold on.
Then after about 5 minutes of holding I got disconnected.

Does anyone know what the speed is afer throtteling? I'm not going to pay R369 per month for 2mb uncapped.

You deserve a sarcastic answer, but im just gonna say, dont put up with this moronic service
 
So, after being with AH for two months - I switched in twenty minutes to them in Sep 13 from MW 1mb uncapped (paying R200 and getting around avg 120 to 140 gbs p/m & throttled to around 70GB) to AH uncapped 1mb. Mid month, I did not like the shaping and switch up paying R297 for 1mb bus adsl.
So November has been a good test of the Bus adsl. Thats the background.

I came here say to MW - Suck it all night long, ram it down you lying throats - TWO TWO TWO B!TCHES and there's 4 full days left to go in the month.

LEAVE MW NOW.
 
Internet is terribly slow at the moment, is there problems or is it just me? Best part is I can't get a telkom technician here as I work all day and no one's home.

Can you re auth my account again at least, I can't tell whats wrong anymore.
 
Internet is terribly slow at the moment, is there problems or is it just me? Best part is I can't get a telkom technician here as I work all day and no one's home.

Can you re auth my account again at least, I can't tell whats wrong anymore.

Evening Eliphas

I checked on our side and there are no reported issues in the area. Line seems fine as well. I re-authed the account as requested, but there could be underlying issues.
 
Getting some high ping on mweb atm.

On Mweb:
tracert google.com

Tracing route to google.com [74.125.233.37]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 9 ms 10 ms 9 ms 41-133-78-1.dsl.mweb.co.za [41.133.78.1]
3 72 ms 60 ms 62 ms 197-80-96-162.jhb.mweb.co.za [197.80.96.162]
4 84 ms 82 ms 83 ms vl-92.vic-hscore-2.mweb.co.za [197.80.2.2]
5 82 ms 96 ms 91 ms tengig0-7-0-2.12.vic-p-1.mweb.co.za [197.80.5.241]
6 60 ms 61 ms 63 ms 197-80-7-70.jhb.mweb.co.za [197.80.7.70]
7 87 ms 85 ms 85 ms 197-80-96-10.jhb.mweb.co.za [197.80.96.10]
8 63 ms 63 ms 67 ms 64.233.174.21
9 61 ms 81 ms 98 ms jnb01s01-in-f5.1e100.net [74.125.233.37]

Trace complete.


On Afrihost:
tracert google.com

Tracing route to google.com [74.125.233.68]
over a maximum of 30 hops:

1 7 ms 16 ms 6 ms 105-236-1-193-esr-lo.mtnbusiness.co.za [105.236.1.193]
2 10 ms 7 ms 8 ms ipc-recieve-jh-2a.za.mtnbusiness.net [41.181.178.17]
3 8 ms 9 ms 8 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
4 82 ms 53 ms 8 ms jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.114]
5 9 ms 9 ms 8 ms 41.181.139.109
6 24 ms 11 ms 34 ms 72.14.194.74
7 10 ms 10 ms 10 ms 64.233.174.57
8 10 ms 10 ms 11 ms jnb01s02-in-f4.1e100.net [74.125.233.68]

Trace complete.
 
Getting some high ping on mweb atm.

On Mweb:
tracert google.com

Tracing route to google.com [74.125.233.37]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 9 ms 10 ms 9 ms 41-133-78-1.dsl.mweb.co.za [41.133.78.1]
3 72 ms 60 ms 62 ms 197-80-96-162.jhb.mweb.co.za [197.80.96.162]
4 84 ms 82 ms 83 ms vl-92.vic-hscore-2.mweb.co.za [197.80.2.2]
5 82 ms 96 ms 91 ms tengig0-7-0-2.12.vic-p-1.mweb.co.za [197.80.5.241]
6 60 ms 61 ms 63 ms 197-80-7-70.jhb.mweb.co.za [197.80.7.70]
7 87 ms 85 ms 85 ms 197-80-96-10.jhb.mweb.co.za [197.80.96.10]
8 63 ms 63 ms 67 ms 64.233.174.21
9 61 ms 81 ms 98 ms jnb01s01-in-f5.1e100.net [74.125.233.37]

Trace complete.


On Afrihost:
tracert google.com

Tracing route to google.com [74.125.233.68]
over a maximum of 30 hops:

1 7 ms 16 ms 6 ms 105-236-1-193-esr-lo.mtnbusiness.co.za [105.236.1.193]
2 10 ms 7 ms 8 ms ipc-recieve-jh-2a.za.mtnbusiness.net [41.181.178.17]
3 8 ms 9 ms 8 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
4 82 ms 53 ms 8 ms jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.114]
5 9 ms 9 ms 8 ms 41.181.139.109
6 24 ms 11 ms 34 ms 72.14.194.74
7 10 ms 10 ms 10 ms 64.233.174.57
8 10 ms 10 ms 11 ms jnb01s02-in-f4.1e100.net [74.125.233.68]

Trace complete.

Evening dasco144

In the Gauteng region, we are experience slow browsing and emails. Our team is investigating in order to resolve this asap.
 
Phoned MWeb now to upgrade my 1mb uncapped to 2mb uncapped.

If I upgrade to 2mb Premium Uncapped they can do it immediately @ R369 per month
If I upgrade to standard 2mb Uncapped they can only do it on the 1st of December @ R239 per month.

Standard is throttled. When I asked the guy what the speeds are after throtteling he said he will find out I must hold on.
Then after about 5 minutes of holding I got disconnected.

Does anyone know what the speed is afer throtteling? I'm not going to pay R369 per month for 2mb uncapped.

I had this product - 2mb premium uncapped.

Once you reach 200gb in a rolling 30day period, your line will be throttled down to a limp, worthless piece of copper wire....

Look at the thread called MWEB throttling on this forum, read it, weep, then find another ISP.
 
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