MWEB Uncapped ADSL Feedback - Part 3

Hi MWEB Guy, I would really like to upgrade to a 4mb uncapped account, but for R769 per month I might as well go with an Afrihost (R797) Business Uncapped 4mb bundle for a bit more, then I won't be shaped or throttled at the usual thresholds. I heard from the MWEB sales service that some prices will change from 12 Desember, is this true and if it is, what would the 4mb premium uncapped be?

I really like to download quite a lot and the R449 for the standard package is a really good buy, but what package would be best suited for out household (Lots of gaming,downloading, streaming)

Thanks!
 
deathburst said:
Hi MWEB Guy, I would really like to upgrade to a 4mb uncapped account, but for R769 per month I might as well go with an Afrihost (R797) Business Uncapped 4mb bundle for a bit more, then I won't be shaped or throttled at the usual thresholds. I heard from the MWEB sales service that some prices will change from 12 Desember, is this true and if it is, what would the 4mb premium uncapped be?

I really like to download quite a lot and the R449 for the standard package is a really good buy, but what package would be best suited for out household (Lots of gaming,downloading, streaming)

Thanks!
Click to expand...
The best package is afrihost business, mweb uncapped are email and browsing only accounts.
 
deathburst said:
Hi MWEB Guy, I would really like to upgrade to a 4mb uncapped account, but for R769 per month I might as well go with an Afrihost (R797) Business Uncapped 4mb bundle for a bit more, then I won't be shaped or throttled at the usual thresholds. I heard from the MWEB sales service that some prices will change from 12 Desember, is this true and if it is, what would the 4mb premium uncapped be?

I really like to download quite a lot and the R449 for the standard package is a really good buy, but what package would be best suited for out household (Lots of gaming,downloading, streaming)

Thanks!
Click to expand...

Hi deathburst

Here's the link to our new pricing

http://www.mweb.co.za/productspricing/2/Home/adsl/PremiumUncappedADSL.aspx
 
deathburst said:
Hi MWEB Guy, I would really like to upgrade to a 4mb uncapped account,\

I really like to download quite a lot and the R449 for the standard package is a really good buy, but what package would be best suited for out household (Lots of gaming,downloading, streaming)

Thanks!
Click to expand...

You are in the wrong shop ..... Throttling and downloading / streaming don't go together ....

Go with MWEB if you wish, feel the pain later. the standard package details say...

''For users who need a slightly faster connection and wanting to email, browse the Internet or do social networking without the need to do heavy downloads or uploads."'

Let me translate .... you can read mails or talk sh.t on Facebook, but you can do it quickly .... Anything else and BAM ...throttled to snails pace.....:whistle:

And then there's that NEBULOUS AUP .... This basically allows MWEB to do whatever they want... and because you checked a box, you HAVE to comply ...

No, please go with MWEB .... feel the pain later.....
 
How long does the Mweb cancelation process take after the automated reply?
 
Message mwebguy I cancelled last night and I got a notice today that 31st will be the end of contract for me
 
Thank you Michaelmw. I cancelled on the 28th and still no feedback.
 
TEXTILE GUY said:
You are in the wrong shop ..... Throttling and downloading / streaming don't go together ....

Go with MWEB if you wish, feel the pain later. the standard package details say...

''For users who need a slightly faster connection and wanting to email, browse the Internet or do social networking without the need to do heavy downloads or uploads."'

Let me translate .... you can read mails or talk sh.t on Facebook, but you can do it quickly .... Anything else and BAM ...throttled to snails pace.....:whistle:

And then there's that NEBULOUS AUP .... This basically allows MWEB to do whatever they want... and because you checked a box, you HAVE to comply ...

No, please go with MWEB .... feel the pain later.....
Click to expand...

+100

Mweb don't understand the concept of uncapped. At best you get a 30day rolling cap - aka throttling!
 
l_abc_l said:
Yes, because after frustrating you to hell and beyond... They rub your face in it for an extra month...cos they can!
Click to expand...

One has to question this practice, what system requires 30 days to be able to process a simple update.
 
Necuno said:
One has to question this practice, what system requires 30 days to be able to process a simple update.
Click to expand...
A system that requires you to fill out a form to cancel coupled with a system aimed at milking the consumer.
 
Necuno said:
l_abc_l said:
Yes, because after frustrating you to hell and beyond... They rub your face in it for an extra month...cos they can! ������
Click to expand...

One has to question this practice, what system requires 30 days to be able to process a simple update.
Click to expand...

Nduimiso said:
A system that requires you to fill out a form to cancel coupled with a system aimed at milking the consumer.
Click to expand...

Perhaps everything is paper driven and no automation?
 
I sent in a completed cancellation request on the 26th, getting an automated reply. So yesterday, with the original reference number in subject line I inquired again. All I want to know is if they acknowledge that I will not be billed for January. I got another identical automated response, now just with a new reference number (so now I have some reference for my reference, ha). From my point of view I did all I could and I do not expect a debit order going off at the end of this month.
 
shooter_za said:
I sent in a completed cancellation request on the 26th, getting an automated reply. So yesterday, with the original reference number in subject line I inquired again. All I want to know is if they acknowledge that I will not be billed for January. I got another identical automated response, now just with a new reference number (so now I have some reference for my reference, ha). From my point of view I did all I could and I do not expect a debit order going off at the end of this month.
Click to expand...

Just got the confirmation SMS a minute ago :)
 
Also sent my cancellation in on the 1st , did not get a reply , sent it again today. My account better be canceled end of Dec ...
 
djtzar said:
Also sent my cancellation in on the 1st , did not get a reply , sent it again today. My account better be canceled end of Dec ...
Click to expand...

Did you also send through your pound of flesh and sign the cancellation form in blood? If not, bad news I'm afraid....
 
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