MWEB Uncapped ADSL Feedback - Part 3

Hi All

I can confirm Telkom reported issues in the Durban North, St Lucia area. This is on our notice board on our site as well.
 
Hi Mweb Guy

Could you do your reset magic on your side for me please.

Cape Town user. Speedtests are fine but 128k radio streams are problematic, youtube is buffer hell and browsing is slow.

Tracing route to www.mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 <1 ms 1 ms 1 ms dsldevice.lan [192.168.1.254]
2 9 ms 9 ms 8 ms 41-132-70-1.dsl.mweb.co.za [41.132.70.1]
3 10 ms 9 ms 9 ms 197-84-96-138.cpt.mweb.co.za [197.84.96.138]
4 103 ms 11 ms 10 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
5 10 ms 9 ms 9 ms 196.28.178.66
6 10 ms 10 ms 10 ms cte-core-sw2.vwol.net [196.41.144.35]
7 669 ms 9 ms 9 ms www.mweb.co.za [196.2.63.110]

Trace complete.
Click to expand...
 
DarKWateR said:
Hi Mweb Guy

Could you do your reset magic on your side for me please.

Cape Town user. Speedtests are fine but 128k radio streams are problematic, youtube is buffer hell and browsing is slow.
Click to expand...

Evening DarKWateR

Please PM me the MWEB email address or username so that I can have a look from our side.
 
Is everything working fine? just been disconnected from wildstar + Diablo 3 now twice in the last 10 minutes. No lag prior to the DC.
 
At least 4 times today adsl is up, pppoe is up but traffic goes nowhere.

Getting very tiresome.

Edit: Just noticed all my Cape Town clients on Mweb adsl go down the same time as I do.
 
Last edited:
nakedhousee said:
Is everything working fine? just been disconnected from wildstar + Diablo 3 now twice in the last 10 minutes. No lag prior to the DC.
Click to expand...

Morning, we have no reported at the moment. How is your experience this morning?

daveza said:
At least 4 times today adsl is up, pppoe is up but traffic goes nowhere.

Getting very tiresome.

Edit: Just noticed all my Cape Town clients on Mweb adsl go down the same time as I do.
Click to expand...

MOrning, we have no reported outages on our network.

There are a few Telkom outages up in Cape Town at the moment though:

http://www.mweb.co.za/helpcentre/NetworkStatusNotices.aspx
 
Ye, see it's not just me getting the traffic freeze throughout the night/early hours. Something is up and seeing that there are others saying the same thing, it's time to go from the "We have no reported blah blah blah" to "Oh shyte, something seems to be wrong, lets look into it" ..........

Plus, what exactly is meant by 'a Telkom problem' because I can switch from my Mweb account to any other one and have service, so where exactly is Telkom at fault? Are they giving only Mweb crap?
 
Mephisto_Helix said:
Ye, see it's not just me getting the traffic freeze throughout the night/early hours. Something is up and seeing that there are others saying the same thing, it's time to go from the "We have no reported blah blah blah" to "Oh shyte, something seems to be wrong, lets look into it" ..........

Plus, what exactly is meant by 'a Telkom problem' because I can switch from my Mweb account to any other one and have service, so where exactly is Telkom at fault? Are they giving only Mweb crap?
Click to expand...

Hey Mephisto, our engineers are looking into it.
 
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