MWEB Uncapped ADSL Feedback - Part 3

Entire weekend has been a non-stop lagfest with disconnections and laughable ping to international gaming servers. I gave up trying to play games and settled for watching some series from torrents. OH WAIT TORRENTS DONT START.

What a time to be alive in 2015.
 
Elis said:
Entire weekend has been a non-stop lagfest with disconnections and laughable ping to international gaming servers. I gave up trying to play games and settled for watching some series from torrents. OH WAIT TORRENTS DONT START.

What a time to be alive in 2015.
Click to expand...

Please PM me your MWEB account details so that I can look into this for you.
 
Elis said:
Entire weekend has been a non-stop lagfest with disconnections and laughable ping to international gaming servers. I gave up trying to play games and settled for watching some series from torrents. OH WAIT TORRENTS DONT START.

What a time to be alive in 2015.
Click to expand...

No problems here, or in this thread. I just fired up a Linux distro:

3lWK1Zis.png
 
Really getting sick and tired of our pathetic speeds. I'm not sure if its Mweb or if its a line fault with Telkom.
All I know is when we signed up in 2013 all was good. This last year has just been so inconsistent.
I don't mind resetting the modem once a week when we get dead speeds...but every few hours?
Up down up down. How do I determine if the issue is with Mweb or Telkom itself?
 
Positively Negative said:
Really getting sick and tired of our pathetic speeds. I'm not sure if its Mweb or if its a line fault with Telkom.
All I know is when we signed up in 2013 all was good. This last year has just been so inconsistent.
I don't mind resetting the modem once a week when we get dead speeds...but every few hours?
Up down up down. How do I determine if the issue is with Mweb or Telkom itself?
Click to expand...

Already seems like a Telkom/equipment fault...

What are you getting pathetic speeds with? Everything?

Can you post the results to a local and international speed test from here? http://speedtest.mybroadband.co.za/
 
Positively Negative said:
Really getting sick and tired of our pathetic speeds. I'm not sure if its Mweb or if its a line fault with Telkom.
All I know is when we signed up in 2013 all was good. This last year has just been so inconsistent.
I don't mind resetting the modem once a week when we get dead speeds...but every few hours?
Up down up down. How do I determine if the issue is with Mweb or Telkom itself?
Click to expand...

It sounds like it very well be a telkom fault.

Send me a PM with your MWEB details so taht I can confirm that there is nothing from our side causing this
 
Good day

I keep getting disconnected around the hour. The router keeps stating "xDSL linestate down" in the event logs.
Please tell me what is causing this
 
GrayFloyd said:
Good day

I keep getting disconnected around the hour. The router keeps stating "xDSL linestate down" in the event logs.
Please tell me what is causing this
Click to expand...

Telkom is up to something. Post your modem sync stats here to get a better idea of the problem.
 
GrayFloyd said:
Good day

I keep getting disconnected around the hour. The router keeps stating "xDSL linestate down" in the event logs.
Please tell me what is causing this
Click to expand...

Hi

Are you able to test with another router see if the problem persist?
Also try to test with your router at another location to see if it the connection is more stable.
This should help you narrow down what could be causing the disconnects.
 
Elis said:
Entire weekend has been a non-stop lagfest with disconnections and laughable ping to international gaming servers. I gave up trying to play games and settled for watching some series from torrents. OH WAIT TORRENTS DONT START.

What a time to be alive in 2015.
Click to expand...

My gaming was ok most of the time, bar yesterday, it was mpossible to connect, and when I did, uber lagfest.
 
MWEB Guy said:
Hi

Are you able to test with another router see if the problem persist?
Also try to test with your router at another location to see if it the connection is more stable.
This should help you narrow down what could be causing the disconnects.
Click to expand...


I cannot. It is a FON router that has only recently started with this problem.
Also, another location is not possible.
 
GrayFloyd said:
I cannot. It is a FON router that has only recently started with this problem.
Also, another location is not possible.
Click to expand...

Your account is showing a stable router connection since 8:55 AM today. Are you connecting to the router via a cable or wireless connection?
 
How many people do you have manning 087 7010222 ?

25 minutes and still holding.

Edit: then they answer and cut me off.:mad:
 
Last edited:
daveza said:
How many people do you have manning 087 7010222 ?

25 minutes and still holding.

Edit: then they answer and cut me off.:mad:
Click to expand...


Good Day Daveza, the Business division is now a division of Internet Solutions.

However I can still escalate this for you. Please inbox me your Internet Solutions account details and you preferred contact details.
 
daveza said:
So why does the call centre answer Welcome to Mweb ?
Click to expand...

We recently sold off our business division to Internet Solutions and this has now come into effect. There will still be some of there systems or tools which refer to MWEB, however this is not the case any longer.
 
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