MWEB Uncapped ADSL Feedback

MWEBHelp · Feb 11, 2012

Pooky said:
Hi, today my ping while playing League of Legends is +- 340ms, while it is normally around 250ms, this makes a big difference while playing.

Do you know what is wrong?

Thanks

Hi Pooky,

I have checked your account on my side and cannot see any issues there.
I have since reauthed your account for you, please power down the router for a few minutes then retry the connection again.

There also no reported issue's that would have an impact on your connection at this time.

Shuyin · Feb 11, 2012

MWEB Guy said:
Good morning Guys, Shuyin is your experience today the same as it was yesterday?

MWEB guy when disconnect and reconnect its better for a short while the speed starts to drop till its almost a complete stop.

So yes its still not right ^^

*Star wars old republic downloads at 30kbs then after retest 300kbs for a while.

*Youtube is random slow then fast

*http seems average

*p2p is dead

Ping on League of legends 350 when its normaly 220.

Kyubi_ZA · Feb 12, 2012

MWEB Guy said:
Hi Kyubi_Brat

Is this the only query you have ? Hows your browsing and downloads ?

Regards
MWEB Guy

I am still having this problem

The downloading and browsing seems fine...

dasco144 · Feb 12, 2012

Yeah League of legends ping is through the roof. I think its not just Mweb though.

Off-The-Chart · Feb 12, 2012

which file hosts are now being throttled even at night?

Necuno · Feb 12, 2012

something died after 1am. It's back to lank slow

MWEBHelp · Feb 12, 2012

Shuyin said:
MWEB guy when disconnect and reconnect its better for a short while the speed starts to drop till its almost a complete stop.

So yes its still not right ^^

*Star wars old republic downloads at 30kbs then after retest 300kbs for a while.

*Youtube is random slow then fast

*http seems average

*p2p is dead

Ping on League of legends 350 when its normaly 220.

Good MOrning Shuyin, please let me know how your network is configured. As I can see concurrent connections on our system during the course of yesterday, connecting with different IP's. This can affect your experience, also you have moved almost 40gig on the 10th and 11th February. The amount of data moved is not bad for a 4meg account.

MWEBHelp · Feb 12, 2012

Kyubi_Brat said:
I am still having this problem

The downloading and browsing seems fine...

Good MOrning Kyubi_Brat, I have changed a setting on your account. Please reboot your router for 5min and let me know if your experience has improved.

MWEBHelp · Feb 12, 2012

dasco144 said:
Yeah League of legends ping is through the roof. I think its not just Mweb though.

Good morning dasco144, has your experience improved or are you still having trouble with ingame pings?

MWEBHelp · Feb 12, 2012

Pr⊕phet said:
something died after 1am. It's back to lank slow

Good Morning Prophet, which traffic is being affected Or are you referring to downloads specifically?

Necuno · Feb 12, 2012

MWEB Guy said:
Good Morning Prophet, which traffic is being affected Or are you referring to downloads specifically?

seems to be http/int

testing with
http://debian.inode.at/debian-cd/current/amd64/iso-cd/debian-6.0.4-amd64-CD-1.iso

picture

tracert

1 <1 ms <1 ms <1 ms . [10.10.10.1]
2 8 ms 8 ms 8 ms 41-133-100-1.dsl.mweb.co.za [41.133.100.1]
3 11 ms 11 ms 11 ms tengig-0-0-0-101.vic-ipc-1.mweb.co.za [196.22.16
9.134]
4 10 ms 11 ms 11 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
5 205 ms 203 ms 203 ms tengig0-0-0-2.11.vic-p-1.mweb.co.za [196.22.169.
225]
6 202 ms 201 ms 201 ms pos0-3-2-0.lon-up-1.mweb.co.za [197.80.5.7]
7 200 ms 201 ms 201 ms xe-10-1-3.edge4.London1.Level3.net [212.113.14.1
21]
8 205 ms 203 ms 202 ms ae-14-51.car3.London1.Level3.net [4.69.139.68]
9 201 ms 201 ms 201 ms uk-lon02a-ri2-gi-1-0-0.aorta.net [213.46.174.5]

10 227 ms 226 ms 226 ms 84.116.132.57
11 227 ms 226 ms 226 ms uk-lon01b-rd1-xe-0-0-0.aorta.net [84.116.132.1]

12 232 ms 227 ms 247 ms at-vie01a-rd1-xe-1-1-0.aorta.net [84.116.134.230
]
13 231 ms 227 ms 227 ms at-vie-xion-pe02-vl-2051.upc.at [84.116.229.2]
14 227 ms 227 ms 227 ms at-vie-xion-pe01-vl-2052.upc.at [84.116.228.197]

15 225 ms 224 ms 225 ms debian.inode.at [81.223.20.37]

Trace complete.

same test to london

Tracing route to debian-iso.mirror.anlx.net [81.91.100.170]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms . [10.10.10.1]
2 9 ms 8 ms 8 ms 41-133-100-1.dsl.mweb.co.za [41.133.100.1]
3 11 ms 10 ms 11 ms tengig-0-0-0-104.vic-ipc-1.mweb.co.za [196.22.16
9.146]
4 11 ms 10 ms 11 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
5 198 ms 199 ms 199 ms tengig0-0-0-2.11.vic-p-2.mweb.co.za [196.22.169.
226]
6 195 ms 196 ms 196 ms pos0-3-0-0.lon-up-1.mweb.co.za [197.80.5.9]
7 202 ms * 196 ms linx1.core.anlx.net [195.66.225.22]
8 197 ms 197 ms 197 ms debian-iso.mirror.anlx.net [81.91.100.170]

Trace complete.

file
http://debian-iso.mirror.anlx.net/current/amd64/iso-cd/debian-6.0.4-amd64-CD-1.iso

same test to usa

Tracing route to ftp.osuosl.org [64.50.233.100]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms . [10.10.10.1]
2 8 ms 8 ms 9 ms 41-133-100-1.dsl.mweb.co.za [41.133.100.1]
3 11 ms 11 ms 11 ms tengig-0-0-0-104.vic-ipc-2.mweb.co.za [196.22.16
3.218]
4 11 ms 11 ms 11 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
5 204 ms 203 ms 203 ms tengig0-0-0-2.11.vic-p-1.mweb.co.za [196.22.169.
225]
6 203 ms 201 ms 201 ms pos0-3-2-0.lon-up-1.mweb.co.za [197.80.5.7]
7 212 ms 201 ms 203 ms xe-10-1-3.edge4.London1.Level3.net [212.113.14.1
21]
8 216 ms 206 ms 202 ms ae-52-52.csw2.London1.Level3.net [4.69.139.120]

9 202 ms 202 ms 202 ms ae-59-224.ebr2.London1.Level3.net [4.69.153.141]

10 270 ms 270 ms 280 ms ae-42-42.ebr1.NewYork1.Level3.net [4.69.137.70]

11 284 ms 274 ms 272 ms ae-91-91.csw4.NewYork1.Level3.net [4.69.134.78]

12 276 ms 324 ms 271 ms ae-4-90.edge2.NewYork1.Level3.net [4.69.155.208]

13 271 ms 273 ms 271 ms TDS-TELECOM.edge2.NewYork1.Level3.net [4.71.230.
78]
14 272 ms 272 ms 272 ms nycmnycor53-giten9-1.network.tds.net [64.50.233.
210]
15 271 ms 272 ms 272 ms ftp-nyc.osuosl.org [64.50.233.100]

Trace complete.

file
http://debian.osuosl.org/debian-cdimage/current/amd64/iso-cd/debian-6.0.4-amd64-CD-1.iso

MWEBHelp · Feb 12, 2012

Pr⊕phet said:
seems to be http/int

testing with
http://debian.inode.at/debian-cd/current/amd64/iso-cd/debian-6.0.4-amd64-CD-1.iso

picture

tracert

same test to london

file
http://debian-iso.mirror.anlx.net/current/amd64/iso-cd/debian-6.0.4-amd64-CD-1.iso

same test to usa

file
http://debian.osuosl.org/debian-cdimage/current/amd64/iso-cd/debian-6.0.4-amd64-CD-1.iso

The tracer doesnt look that bad. It is my understanding that all your other traffic is fine and you only have a problem with international download speeds?

Necuno · Feb 12, 2012

MWEB Guy said:
The tracer doesnt look that bad. It is my understanding that all your other traffic is fine and you only have a problem with international download speeds?

That's the really confusing part. To be sure it's not getright I redid with mirc.com

link
http://www.mirc.com/get.html

ie capture

However while testing local vs int. I got full speed, got no speed and then again back to magical 40K/s. I wonder if it's exchange related *shrugs*, going to reboot router and hope for best.

This was full, nothing and back to 40K/s

file
http://msft.digitalrivercontent.net/win/X17-24395.iso

pic

/rebooting router

zll · Feb 12, 2012

Lol. Turns out my lag issues are from my bro "not hammering" the line. Damn noob doesn't know about limiting uploads on torrents...

MWEBHelp · Feb 12, 2012

Pr⊕phet said:
That's the really confusing part. To be sure it's not getright I redid with mirc.com

link
http://www.mirc.com/get.html

ie capture

However while testing local vs int. I got full speed, got no speed and then again back to magical 40K/s. I wonder if it's exchange related *shrugs*, going to reboot router and hope for best.

This was full, nothing and back to 40K/s

file
http://msft.digitalrivercontent.net/win/X17-24395.iso

pic

/rebooting router

Please keep me informed.

Necuno · Feb 12, 2012

MWEB Guy said:
Please keep me informed.

Curious as that what speeds you get from http://testmy.net/. All other speed tests I ran was perfect except them which still shows 10-30KB/s. This is weird because now mirc and miscrosoft's mft link are fine, but for example cute ftp is totally buggered.

Seems to be limited to certain sites and protocol? This gives me 15-16KB/s
http://www.globalscape.com/downloads/startdownloadnet.aspx?p=PR8
ftp://ftp.globalscape.com/pub/cuteftppro/cuteftppro.exe

The site is also slow
http://www.globalscape.com/

tracert

Tracing route to ftp.globalscape.com [208.89.185.21]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms . [10.10.10.1]
2 8 ms 8 ms 9 ms 41-133-100-1.dsl.mweb.co.za [41.133.100.1]
3 11 ms 11 ms 11 ms tengig-0-0-0-104.vic-ipc-2.mweb.co.za [196.22.16
3.218]
4 12 ms 11 ms 11 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
5 206 ms 207 ms 207 ms tengig0-0-0-2.11.vic-p-1.mweb.co.za [196.22.169.
225]
6 201 ms 202 ms 201 ms pos0-3-2-0.lon-up-1.mweb.co.za [197.80.5.7]
7 214 ms 205 ms * 149.6.98.17
8 207 ms 202 ms 202 ms te8-7.mpd02.lon01.atlas.cogentco.com [154.54.36.
169]
9 302 ms 305 ms 299 ms te0-1-0-4.mpd22.lon13.atlas.cogentco.com [154.54
.57.161]
10 298 ms 298 ms 302 ms te0-3-0-4.ccr22.bos01.atlas.cogentco.com [154.54
.5.122]
11 309 ms 299 ms 299 ms te0-5-0-5.ccr22.ord01.atlas.cogentco.com [154.54
.43.73]
12 322 ms 309 ms 310 ms te0-0-0-3.ccr22.mci01.atlas.cogentco.com [154.54
.30.101]
13 322 ms 322 ms 322 ms te0-3-0-1.ccr22.dfw01.atlas.cogentco.com [154.54
.46.210]
14 * * * Request timed out.
15 324 ms 322 ms 322 ms 192.205.36.177
16 331 ms 325 ms 323 ms cr2.dlstx.ip.att.net [12.122.138.18]
17 323 ms 323 ms 325 ms cr1.santx.ip.att.net [12.122.30.129]
18 326 ms 321 ms 321 ms gar1.santx.ip.att.net [12.123.154.9]
19 324 ms 322 ms 321 ms 12.248.14.142
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

pathping

Code:

Tracing route to ftp.globalscape.com [208.89.185.21]
over a maximum of 30 hops:
  0  JadeX64-PC [10.10.10.3]
  1  . [10.10.10.1]
  2  41-133-100-1.dsl.mweb.co.za [41.133.100.1]
  3  tengig-0-0-0-104.vic-ipc-2.mweb.co.za [196.22.163.218]
  4  vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
  5  tengig0-0-0-2.11.vic-p-1.mweb.co.za [196.22.169.225]
  6  pos0-3-2-0.lon-up-1.mweb.co.za [197.80.5.7]
  7  149.6.98.17
  8  te8-7.mpd02.lon01.atlas.cogentco.com [154.54.36.169]
  9  te0-1-0-4.mpd22.lon13.atlas.cogentco.com [154.54.57.161]
 10  te0-3-0-4.ccr22.bos01.atlas.cogentco.com [154.54.5.122]
 11  te0-5-0-5.ccr22.ord01.atlas.cogentco.com [154.54.43.73]
 12  te0-0-0-3.ccr22.mci01.atlas.cogentco.com [154.54.30.101]
 13  te0-3-0-1.ccr22.dfw01.atlas.cogentco.com [154.54.46.210]
 14     *        *        *
Computing statistics for 325 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           JadeX64-PC [10.10.10.3]
                                0/ 100 =  0%   |
  1    0ms     0/ 100 =  0%     0/ 100 =  0%  . [10.10.10.1]
                                0/ 100 =  0%   |
  2   11ms     0/ 100 =  0%     0/ 100 =  0%  41-133-100-1.dsl.mweb.co.za [41.13
3.100.1]
                                0/ 100 =  0%   |
  3   11ms     0/ 100 =  0%     0/ 100 =  0%  tengig-0-0-0-104.vic-ipc-2.mweb.co
.za [196.22.163.218]
                                0/ 100 =  0%   |
  4   11ms     0/ 100 =  0%     0/ 100 =  0%  vl-92.vic-hscore-1.mweb.co.za [196
.22.189.2]
                                0/ 100 =  0%   |
  5   14ms     0/ 100 =  0%     0/ 100 =  0%  tengig0-0-0-2.11.vic-p-1.mweb.co.z
a [196.22.169.225]
                                0/ 100 =  0%   |
  6  202ms     0/ 100 =  0%     0/ 100 =  0%  pos0-3-2-0.lon-up-1.mweb.co.za [19
7.80.5.7]
                                1/ 100 =  1%   |
  7  219ms     2/ 100 =  2%     1/ 100 =  1%  149.6.98.17
                                0/ 100 =  0%   |
  8  208ms     1/ 100 =  1%     0/ 100 =  0%  te8-7.mpd02.lon01.atlas.cogentco.c
om [154.54.36.169]
                                0/ 100 =  0%   |
  9  203ms     1/ 100 =  1%     0/ 100 =  0%  te0-1-0-4.mpd22.lon13.atlas.cogent
co.com [154.54.57.161]
                                1/ 100 =  1%   |
 10  274ms     2/ 100 =  2%     0/ 100 =  0%  te0-3-0-4.ccr22.bos01.atlas.cogent
co.com [154.54.5.122]
                                1/ 100 =  1%   |
 11  300ms     3/ 100 =  3%     0/ 100 =  0%  te0-5-0-5.ccr22.ord01.atlas.cogent
co.com [154.54.43.73]
                                0/ 100 =  0%   |
 12  304ms     5/ 100 =  5%     2/ 100 =  2%  te0-0-0-3.ccr22.mci01.atlas.cogent
co.com [154.54.30.101]
                                0/ 100 =  0%   |
 13  321ms     3/ 100 =  3%     0/ 100 =  0%  te0-3-0-1.ccr22.dfw01.atlas.cogent
co.com [154.54.46.210]

Trace complete.

pic

[-]
:edit
even tube seems down to 40

http://www.youtube.com/watch?v=_NUIKloRMo8[/-]phew just that link

MWEBHelp · Feb 12, 2012

Pr⊕phet said:

Curious as that what speeds you get from http://testmy.net/. All other speed tests I ran was perfect except them which still shows 10-30KB/s. This is weird because now mirc and miscrosoft's mft link are fine, but for example cute ftp is totally buggered.

Seems to be limited to certain sites and protocol? This gives me 15-16KB/s
http://www.globalscape.com/downloads/startdownloadnet.aspx?p=PR8
ftp://ftp.globalscape.com/pub/cuteftppro/cuteftppro.exe

The site is also slow
http://www.globalscape.com/

tracert

pathping

Code:

Tracing route to ftp.globalscape.com [208.89.185.21]
over a maximum of 30 hops:
  0  JadeX64-PC [10.10.10.3]
  1  . [10.10.10.1]
  2  41-133-100-1.dsl.mweb.co.za [41.133.100.1]
  3  tengig-0-0-0-104.vic-ipc-2.mweb.co.za [196.22.163.218]
  4  vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
  5  tengig0-0-0-2.11.vic-p-1.mweb.co.za [196.22.169.225]
  6  pos0-3-2-0.lon-up-1.mweb.co.za [197.80.5.7]
  7  149.6.98.17
  8  te8-7.mpd02.lon01.atlas.cogentco.com [154.54.36.169]
  9  te0-1-0-4.mpd22.lon13.atlas.cogentco.com [154.54.57.161]
 10  te0-3-0-4.ccr22.bos01.atlas.cogentco.com [154.54.5.122]
 11  te0-5-0-5.ccr22.ord01.atlas.cogentco.com [154.54.43.73]
 12  te0-0-0-3.ccr22.mci01.atlas.cogentco.com [154.54.30.101]
 13  te0-3-0-1.ccr22.dfw01.atlas.cogentco.com [154.54.46.210]
 14     *        *        *
Computing statistics for 325 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           JadeX64-PC [10.10.10.3]
                                0/ 100 =  0%   |
  1    0ms     0/ 100 =  0%     0/ 100 =  0%  . [10.10.10.1]
                                0/ 100 =  0%   |
  2   11ms     0/ 100 =  0%     0/ 100 =  0%  41-133-100-1.dsl.mweb.co.za [41.13
3.100.1]
                                0/ 100 =  0%   |
  3   11ms     0/ 100 =  0%     0/ 100 =  0%  tengig-0-0-0-104.vic-ipc-2.mweb.co
.za [196.22.163.218]
                                0/ 100 =  0%   |
  4   11ms     0/ 100 =  0%     0/ 100 =  0%  vl-92.vic-hscore-1.mweb.co.za [196
.22.189.2]
                                0/ 100 =  0%   |
  5   14ms     0/ 100 =  0%     0/ 100 =  0%  tengig0-0-0-2.11.vic-p-1.mweb.co.z
a [196.22.169.225]
                                0/ 100 =  0%   |
  6  202ms     0/ 100 =  0%     0/ 100 =  0%  pos0-3-2-0.lon-up-1.mweb.co.za [19
7.80.5.7]
                                1/ 100 =  1%   |
  7  219ms     2/ 100 =  2%     1/ 100 =  1%  149.6.98.17
                                0/ 100 =  0%   |
  8  208ms     1/ 100 =  1%     0/ 100 =  0%  te8-7.mpd02.lon01.atlas.cogentco.c
om [154.54.36.169]
                                0/ 100 =  0%   |
  9  203ms     1/ 100 =  1%     0/ 100 =  0%  te0-1-0-4.mpd22.lon13.atlas.cogent
co.com [154.54.57.161]
                                1/ 100 =  1%   |
 10  274ms     2/ 100 =  2%     0/ 100 =  0%  te0-3-0-4.ccr22.bos01.atlas.cogent
co.com [154.54.5.122]
                                1/ 100 =  1%   |
 11  300ms     3/ 100 =  3%     0/ 100 =  0%  te0-5-0-5.ccr22.ord01.atlas.cogent
co.com [154.54.43.73]
                                0/ 100 =  0%   |
 12  304ms     5/ 100 =  5%     2/ 100 =  2%  te0-0-0-3.ccr22.mci01.atlas.cogent
co.com [154.54.30.101]
                                0/ 100 =  0%   |
 13  321ms     3/ 100 =  3%     0/ 100 =  0%  te0-3-0-1.ccr22.dfw01.atlas.cogent
co.com [154.54.46.210]

Trace complete.

pic

[-]
:edit
even tube seems down to 40

http://www.youtube.com/watch?v=_NUIKloRMo8[/-]phew just that link

your speeds will also be impacted by the speed the files are shared at.

Necuno · Feb 12, 2012

MWEB Guy said:
your speeds will also be impacted by the speed the files are shared at.

Not sure how that explains the cuteftp client download from the website's speeds or the packetloss I have clearly demonstrated by pathping, but ok.

:edit
or why this is still giving ****ty speeds
http://debian.inode.at/debian-cd/current/amd64/iso-cd/debian-6.0.4-amd64-CD-1.iso

Clearly something somewhere is ****ed. I do not hope it's the shaper thats gone ape****.

Necuno · Feb 12, 2012

I would like to see your speed for http://testmy.net/dl-1MB

MWEBHelp · Feb 12, 2012

Pr⊕phet said:
I would like to see your speed for http://testmy.net/dl-1MB

Pr⊕phet said:
Not sure how that explains the cuteftp client download from the website's speeds or the packetloss I have clearly demonstrated by pathping, but ok.

:edit
or why this is still giving ****ty speeds
http://debian.inode.at/debian-cd/current/amd64/iso-cd/debian-6.0.4-amd64-CD-1.iso

Clearly something somewhere is ****ed. I do not hope it's the shaper thats gone ape****.

Prophet, you have advised that there is nothing wrong with any other traffic only your international speeds. The microsoft data you are fetching will be impacted by the fact that we do not have an akamai node and therefore have to fetch the data internationally. Also please be aware that file sharing sites are shaped and speeds will be impacted by the speed at which the file is shared.

Join the MyBroadband community

Get started

MWEB Uncapped ADSL Feedback

MWEB Representative

Active Member

Expert Member

Well-Known Member

Expert Member

Court Jester

MWEB Representative

MWEB Representative

MWEB Representative

MWEB Representative

Court Jester

MWEB Representative

Court Jester

Executive Member

MWEB Representative

Court Jester

MWEB Representative

Court Jester

Court Jester

MWEB Representative