MWEB Uncapped ADSL Feedback

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my streaming is freaking slow and some websites loads way to slow
 
Hi Shuyin,

I would advise only resetting the router if you have the username and password at hand.


Did that was better for a while you know what I noticed If I disconnect and reconnect it is better for an hour or 2 then it slowly gets worse and worse.

Any idea what could do that ?
 
I upgraded my line to 4MB on Tuesday evening and had great service that evening, however, ever since Wednesday morning I've been getting terrible download speeds, currently sitting at around 60kbps on and HTTP download.

Not ADSL related, but there are problems in the MWEB Cape Town DC again. Around 95% packet loss to our 2 servers hosted there.

Good morning Guys, please advise if you are still having problems with packet loss and speed this morning?
 
Did that was better for a while you know what I noticed If I disconnect and reconnect it is better for an hour or 2 then it slowly gets worse and worse.

Any idea what could do that ?

my streaming is freaking slow and some websites loads way to slow


Good morning Guys, Shuyin is your experience today the same as it was yesterday?

Nellis please let me know if you are still having touble with speeds this morning?
 
I am not sure if this related, but thought I would just ask--I have never had problem with streaming YouTube videos, day or night (and evenwhen I was on 1meg line), but since yesterday, the videos are slow to load and need constant buffer--even clips that are small size and length (<2min). I checked again this morning, and it seems to persist. Please check/test this video out.
I have rebooted the router a couple of times; I am on a 4meg line.
 
I am not sure if this related, but thought I would just ask--I have never had problem with streaming YouTube videos, day or night (and evenwhen I was on 1meg line), but since yesterday, the videos are slow to load and need constant buffer--even clips that are small size and length (<2min). I checked again this morning, and it seems to persist. Please check/test this video out.
I have rebooted the router a couple of times; I am on a 4meg line.

Are you only having trouble with Youtube?
 
my downloads are only going at about 35KB/s and my browsing speeds is supper slow
 
my downloads are only going at about 35KB/s and my browsing speeds is supper slow

Hi nelis
Send me trace routes to local and international sites.

Regards
MWEb Guy
 
Thanks for that, can I get the trace routes too.

Regards
MWEB Guy

it's time you check stuff aswel. We don't work for mweb. sorry but you have to check yourself. FFS
 
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I should be working there cause i know something they don't

read this ffs http://mybroadband.co.za/news/telecoms/42977-seacom-downtime-woes-continue.html

Seacom have link problem between egypt and france.

Please stop blaming Telkom. I think they have better stuff to do than to help MWEB. At some point of time they will be fed up with MWEB and then MWEB customers will also suffer. They wil stop supporting mweb customers with support even if it's really the line. They will also start putting MWEB at the bottom of the queue and give other isps better support.
 
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I should be working there cause i know something they don't

read this ffs http://mybroadband.co.za/news/telecoms/42977-seacom-downtime-woes-continue.html

Seacom have link problem between egypt and france.

Please stop blaming Telkom. I think they have better stuff to do than to help MWEB. At some point of time they will be fed up with MWEB and then MWEB customers will also suffer. They wil stop supporting mweb customers with support even if it's really the line.

I have read that and it says there that the problem was fixed.
Send me those trace routes so I can investigate and escalate this for you.

Regards
MWEB Guy
 
So my Mweb trial is up, great experience overall, very happy and R200 cheaper than my current package. Once I'm free from the shackles I'll be signing up with Mweb.

Thanks
 
So my Mweb trial is up, great experience overall, very happy and R200 cheaper than my current package. Once I'm free from the shackles I'll be signing up with Mweb.

Thanks

Hi nihilist

Thanks for the great feedback :) When you are ready to sign let me know and I will arrange for a consultant to contact you.

Regards
MWEB Guy
 
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