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its fine does not bother me, only browse at work , cant seem to find the booklet with the details anyway
Hi MWEB Guy,
I upgraded from 1Mb uncapped to 4Mb uncapped over a week ago. The first two days or so it worked perfectly but since then it's been working on and off.
The "ADSL" light on my router flashes very, very quickly. It will do this for a while and then change to a slower frequency of flashing (like when the router has been reset) and then it will return to the higher frequency flashing. This process repeats itself. At times the light will be solid but ironically when this happens, the internet is not working at all. The only time it does work is when the light is flashing very, very quickly.
Torrents seem to work more often than web browsing ie. there will be times when torrents will work but web browsing wont work but never vice-verse. It seems to follow this pattern:
1) No internet.
2) Internet works again. Both torrents and web browsing are perfect.
3) After 10 minutes or so, torrents will continue to work but web browsing won't.
4) After a random amount of time, nothing works.
5) Repeat.
What sometimes seems to occur at step 3 is I can't visit new sites but I can visit new, different pages on sites I'm currently on.
So for example If I come onto MyBB during step 2, then when I hit step 3 I'll still be able to go in and out of different threads on MyBB but I won't be able to visit any other different sites.
This isn't always the case though. It will reach a point where no web browsing works at all (yet torrents do) and then finally no internet at all.
I've tried the Telkom guest account as well as a Web Africa account and they both worked. The ADSL light was solid for both. I only get that very, very fast ADSL light flashing on the Mweb account.
I reported the problem with Mweb on Friday morning and have a reference number should you need it. Should I rather pm that?
Telkom have done numerous checks during that time (without finding any issue) but whenever I speak to an Mweb person, I'm more or less told they're waiting for Telkom. I'm frustrated that in a week I can't find out with whom the problem lies and I don't know who is doing what about it.
The Telkom guy that came to the house was fairly certain it was an Mweb issue.
I never have network ping issues but another thing I've noticed is that when the internet is down, I get brilliant ping speeds to my router and two access points. However when the internet is working (and the ADSL light is flashing like mad) the ping has huge fluctuations.
I'm certain this isn't to do with the home network because the internet problems exist for all computers/phones/consoles in the house, even if I stand next to the router and access point with the laptop.
Any help, even just a status update will be greatly appreciated.
