MWEB Uncapped ADSL Feedback

[MWEBHelp]

Hi Mweb Guy,

The weird thing is, whenever I log in, I get taken to this page:

http://www.mweb.co.za/productspricing/InternetAccess.aspx

I also usually have to login, and when I click my account, log in again...

Can I pm you my e-mail address so you can take a look?

Hi zolly,

Certainly, PM me and I will look into it for you.

 

[schumi]

Try entering your details into this link http://www.mweb.co.za/services/myaccount/Default.aspx

 

[TmanSA]

Well 5 hours later after telkom started fixing my line, it is back up again, now it is even worse than it was..... (on their new cable) this sucks... I do owe you an apology Mweb guy it is them.... now maybe it will be fix before i am 50... i am so mad with these guys...

 

[sfarooq]

ADSL downloads are crawling, any information on whats going on?

 

[AthenianOwl]

Why is my youtube streaming so slow? The average speed is around 11 kB/sec (according to NetSpeed Monitor).

 

[MWEBHelp]

ADSL downloads are crawling, any information on whats going on?

Hi sfarooq,

Please see the PM I sent you and provide me with feedback.

 

[MWEBHelp]

Why is my youtube streaming so slow? The average speed is around 11 kB/sec (according to NetSpeed Monitor).

Hi Kitty09,

Is it only youtube that is slow, how is general browsing at the moment?

 

[satanboy]

MWEB Guy, I'm having slow browsing speeds...and slow downloads. I've reset my modem with no change.

Please help.

 

[cybershark]

@MWEB Guy, is the maintenance on the Durban/JHB link still ongoing?

 

[MWEBHelp]

MWEB Guy, I'm having slow browsing speeds...and slow downloads. I've reset my modem with no change.

Please help.

Hi satanboy,

Please see the PM I sent you and provide me with feedback.

 

[MWEBHelp]

@MWEB Guy, is the maintenance on the Durban/JHB link still ongoing?

Hi cybershark,

I have no feedback as of yet, you can however keep an eye on the Network status page for further updates.

 

[feo]

Slow NNTP...45kB/s on a 4Mb line.

 

[Apoptosis]

Stuck on 30kb/s for direct downloads,any torrent i start flies at 400kb/s but i don't have any running at the moment.

 

[satanboy]

Hi satanboy,

Please see the PM I sent you and provide me with feedback.

Thanks that worked.

 

[MWEBHelp]

Slow NNTP...45kB/s on a 4Mb line.

Stuck on 30kb/s for direct downloads,any torrent i start flies at 400kb/s but i don't have any running at the moment.

Hi feo and Apoptosis,

Please advise if you are still experiencing the slow speeds or has it improved.

 

[Apoptosis]

It has greatly improved,direct downloads all running over 100kb/s per download.

 

[dasco144]

Everything is slow atm. Slow Youtube buffering, slow own3d streaming, slow browsing even on mybb and higher pings to League of legends.

 

[AthenianOwl]

Hi Kitty09,

Is it only youtube that is slow, how is general browsing at the moment?

Only youtube is slow But the rest is fine

 

[Shuyin]

Hi mweb guy

Where is that page that tells you the outages and current status for mweb ?

Also is seacom down ? it would explain why everything from p2p to youtube is crawling.

 

[schumi]

http://www.mweb.co.za/helpcentre/NetworkStatusNotices.asp

Mweb guy said earlier in the day that the Seacom problem was resolved