MWEB Uncapped ADSL Feedback

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PPPoE session disconnecting?

Can you ping -t 8.8.8.8 and ping -t 196.28.80.20 in 2 command prompts and see if both start timing out when you cant browse?
 
sorry for posting again but my connection is still up with the pppoe connection.. It's only my MWEB account that is intermittent.

You know what. I'm canceling my account. F*** mweb. bunch of idiot's working there. They still say it's my Telkom line. so screw this. Not sitting with this any more. cheers.
 
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nelis said:
sorry for posting again but my connection is still up with the pppoe connection.. It's only my MWEB account that is intermittent.

You know what. I'm canceling my account. F*** mweb. bunch of idiot's working there. They still say it's my Telkom line. so screw this. Not sitting with this any more. cheers.
Click to expand...

Hi nelis,

Please see my PM I sent you.
I have now escalated this matter for you with persons attending to your query.

Kind regards,
MWEB Guy
 
sigh my Youtube takes like 2 min befor it starts loading :( ............ how can i test whats wrong line or account ??? 4mb line and account :< ???
 
my router is getting some funky ip address. 197 range. strange. This is on my mweb account.
 
dude just shut up. if they sort it out by next week I'm staying but ja whatever
 
I'm having speed issues at the moment in Centurion. It's actually been like this for most of the week.

HTTP downloading is much slower than usual (no simultaneous downloads) and is inconsistent - the speeds drop frequently and then pick up again (to about half of the usual speed if I'm lucky). International sites have been loading slowly. I tried to update a blog yesterday and I was having issues just previewing my post and getting certain things to load so I had to then wait again just so my post would finish saving into a draft so that I could continue on a day where my connection is as it should be. Sometimes I have to refresh a site before it even loads and then when it does, it still loads at a snail's pace.

I turned my modem off for 30 minutes, restarted my PC, scanned for viruses/spyware and nothing came of it. I'm at a loss here.

What is going on? I remember there was an issue recently (not just this past week) where HTTP browsing and downloading was shocking during the week and then it magically sorted itself out by the weekend (and I know I wasn't the only one who experienced that). Do we only get good internet on weekends now?

I'm on the 4mb package and have the appropriate line. Haven't had any issues for months until recently again. What is going on?

Is anybody else in Centurion experiencing poor browsing and download speeds and is on MWEB's 4mb package?
 
PerfectBlue said:
I'm having speed issues at the moment in Centurion. It's actually been like this for most of the week.

HTTP downloading is much slower than usual (no simultaneous downloads) and is inconsistent - the speeds drop frequently and then pick up again (to about half of the usual speed if I'm lucky). International sites have been loading slowly. I tried to update a blog yesterday and I was having issues just previewing my post and getting certain things to load so I had to then wait again just so my post would finish saving into a draft so that I could continue on a day where my connection is as it should be. Sometimes I have to refresh a site before it even loads and then when it does, it still loads at a snail's pace.

I turned my modem off for 30 minutes, restarted my PC, scanned for viruses/spyware and nothing came of it. I'm at a loss here.

What is going on? I remember there was an issue recently (not just this past week) where HTTP browsing and downloading was shocking during the week and then it magically sorted itself out by the weekend (and I know I wasn't the only one who experienced that). Do we only get good internet on weekends now?

I'm on the 4mb package and have the appropriate line. Haven't had any issues for months until recently again. What is going on?

Is anybody else in Centurion experiencing poor browsing and download speeds and is on MWEB's 4mb package?
Click to expand...

Good Morning PerfectBlue, please provide me your MWEB account details via direct messaging to enable me to have a look at your account.
 
nelis said:
my router is getting some funky ip address. 197 range. strange. This is on my mweb account.
Click to expand...

Good MOrning Nelis, has our business support team made contact with you as yet?
 
wewel said:
sigh my Youtube takes like 2 min befor it starts loading :( ............ how can i test whats wrong line or account ??? 4mb line and account :< ???
Click to expand...

Good Morning Wewel, are you still having trouble with YouTube this morning?
 
MWEB Guy said:
Good MOrning Nelis, has our business support team made contact with you as yet?
Click to expand...

yes they are busy testing. I called in this morning and they told me the account has been connected since yesterday @ 4 and no drop on the account. But then explain to me why my internet drops when I have Mweb connected but not when I have Telkom account connected.

And don't you have a temporary account I can use until the testing have been completed.

thanks

PerfectBlue said:
I'm having speed issues at the moment in Centurion. It's actually been like this for most of the week.

HTTP downloading is much slower than usual (no simultaneous downloads) and is inconsistent - the speeds drop frequently and then pick up again (to about half of the usual speed if I'm lucky). International sites have been loading slowly. I tried to update a blog yesterday and I was having issues just previewing my post and getting certain things to load so I had to then wait again just so my post would finish saving into a draft so that I could continue on a day where my connection is as it should be. Sometimes I have to refresh a site before it even loads and then when it does, it still loads at a snail's pace.

I turned my modem off for 30 minutes, restarted my PC, scanned for viruses/spyware and nothing came of it. I'm at a loss here.

What is going on? I remember there was an issue recently (not just this past week) where HTTP browsing and downloading was shocking during the week and then it magically sorted itself out by the weekend (and I know I wasn't the only one who experienced that). Do we only get good internet on weekends now?

I'm on the 4mb package and have the appropriate line. Haven't had any issues for months until recently again. What is going on?

Is anybody else in Centurion experiencing poor browsing and download speeds and is on MWEB's 4mb package?
Click to expand...

I'm in pretoria area. Do you also get that your account is dropping etc etc?
 
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nelis said:
yes they are busy testing. I called in this morning and they told me the account has been connected since yesterday @ 4 and no drop on the account. But then explain to me why my internet drops when I have Mweb connected but not when I have Telkom account connected.

And don't you have a temporary account I can use until the testing have been completed.

thanks


Nelis, we do not have access to business accounts that you could test with; perhaps you could request that from the business technician that is currently assiting you.
Click to expand...
 
nelis said:
You know what. I'm canceling my account. F*** mweb. bunch of idiot's working there. They still say it's my Telkom line. so screw this. Not sitting with this any more. cheers.
Click to expand...

Cheers mate, sorry to see you go. Trust the downloads and local gaming will be much better on your non MWEB acc.
 
MWEB Guy said:
nelis said:
yes they are busy testing. I called in this morning and they told me the account has been connected since yesterday @ 4 and no drop on the account. But then explain to me why my internet drops when I have Mweb connected but not when I have Telkom account connected.

And don't you have a temporary account I can use until the testing have been completed.

thanks


Nelis, we do not have access to business accounts that you could test with; perhaps you could request that from the business technician that is currently assiting you.
Click to expand...

they are testing my home account. I gave them my username and password. please can you follow up and let them call me ASAP.

I don't want to use a 1GB account cause it's not enough so can you please assist me with a temporary account. Maybe if I can use that I can also test with a different account this weekend
Click to expand...
 
nelis said:
MWEB Guy said:
they are testing my home account. I gave them my username and password. please can you follow up and let them call me ASAP.

I don't want to use a 1GB account cause it's not enough so can you please assist me with a temporary account. Maybe if I can use that I can also test with a different account this weekend
Click to expand...

I have sent a follow up request to our business support team to provide you the assistance you require.
Click to expand...
 
Why is this always an issue?: Tried updating to iOS 5.1 OTA (directly from device) using MWEB Uncapped and it fails or doesn't even start every time. This has happened before with iOS updates as well. Switched to my FREE FNB Connect account and its downloading seamlessly at full speed! very frustrating.
 
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