MWEB Uncapped ADSL Feedback

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m3h said:
Playing WoW when it happens, but it happens even when I don't play.
Click to expand...

I popped you a PM, please can you have a look and provide me feedback.

Kind regards,
MWEB Guy
 
dasco144 said:
It's just the streams on the site that is the problem. It's like trying to watch a slide show on my side.
This on all streams regardless of whether its HD or not.
Click to expand...

So the site loads on your end, its only when you watch to watch something that its slow, is that correct?

Kind regards,
MWEB Guy
 
MWEB Guy,

I have purely one niggle on Mweb and that is with YouTube/video streaming. For example:

[video=youtube_share;xM3_ltur0lo]http://youtu.be/xM3_ltur0lo[/video]

This is a video by vlogbrothers (two brothers who started using YouTube to create vlogs for each other which ended up taking off years ago and they have a fantastic following, but I digress). I enjoy watching their videos.

The problem is that anything higher than 360/480p (read: HD streams of 720p+) buffer like crazy.

I've spoken to a couple of folks I know who use Mweb and their experience has been pretty much the same.

So, I guess what I'm asking is... Is Mweb aware of this? Is it a concern? Will it be remedied at some stage?

Because, frankly, I'm LOVING the Mweb experience so far. I just can't stream any videos (Vimeo, GameSpot, YouTube, Kotaku, CollegeHumour, trailers on Steam, etc) in HD.

Just putting it out there in the hopes of bringing an awareness to the problem.

:)
 
60356742.png


It's normal here.
 
MWEB Guy said:
No problem at all :)

I have responded to the PM.

Kind regards,
MWEB Guy
Click to expand...

Thanks for the quick turn-around time to resolve MwebGuy. I read my mails for the first time. I sent you the requested email.

I sincerely hope my email makes it through the F#@Ked-up Telscum congested WBLX03 700ms ping DSLAM by the end of the month or at all........:wtf:

Regards
Mortiiy
 
MWEB Guy said:
So the site loads on your end, its only when you watch to watch something that its slow, is that correct?

Kind regards,
MWEB Guy
Click to expand...

Yes that's correct.

Also at the moment I am also having increased pings to European servers.
 
Lycanthrope said:
MWEB Guy,

I have purely one niggle on Mweb and that is with YouTube/video streaming. For example:

[video=youtube_share;xM3_ltur0lo]http://youtu.be/xM3_ltur0lo[/video]

This is a video by vlogbrothers (two brothers who started using YouTube to create vlogs for each other which ended up taking off years ago and they have a fantastic following, but I digress). I enjoy watching their videos.

The problem is that anything higher than 360/480p (read: HD streams of 720p+) buffer like crazy.

I've spoken to a couple of folks I know who use Mweb and their experience has been pretty much the same.

So, I guess what I'm asking is... Is Mweb aware of this? Is it a concern? Will it be remedied at some stage?

Because, frankly, I'm LOVING the Mweb experience so far. I just can't stream any videos (Vimeo, GameSpot, YouTube, Kotaku, CollegeHumour, trailers on Steam, etc) in HD.

Just putting it out there in the hopes of bringing an awareness to the problem.

:)
Click to expand...

Thank you for putting it out there and bringing this to our attention. We will investigate this on our side and provide feedback.

Kind regards
MWEB Guy
 
Mortiiy said:
Thanks for the quick turn-around time to resolve MwebGuy. I read my mails for the first time. I sent you the requested email.

I sincerely hope my email makes it through the F#@Ked-up Telscum congested WBLX03 700ms ping DSLAM by the end of the month or at all........:wtf:

Regards
Mortiiy
Click to expand...

I received your email, thanks.

Kind regards
MWEB Guy
 
Downloads slow and gaming, once again, sitting way above 300ms ......


Edit: Mweb sitting at 347ms ..... Afrihost sitting at 269ms, something very clearly wrong again.
 
Last edited:
dasco144 said:
Mweb guy please can you help me out with streams on www.own3d.tv

It doesn't matter what time of day I try to watch streams, I always get the same lag. I tried the same on my Afrihost account and there are no problems there.

Please help me out with this.
Click to expand...

LoL/HoN/Destiny fan? :sick:
:D

Hoes www.twitch.tv performance?
 
C:\Users\Hydra>ping mybroadband.co.za -t

Pinging mybroadband.co.za [41.203.21.137] with 32 bytes of data:
Reply from 41.203.21.137: bytes=32 time=13ms TTL=49
Reply from 41.203.21.137: bytes=32 time=12ms TTL=49
Reply from 41.203.21.137: bytes=32 time=13ms TTL=49
Reply from 41.203.21.137: bytes=32 time=31ms TTL=49
Reply from 41.203.21.137: bytes=32 time=16ms TTL=49
Reply from 41.203.21.137: bytes=32 time=12ms TTL=49
Reply from 41.203.21.137: bytes=32 time=12ms TTL=49
Reply from 41.203.21.137: bytes=32 time=12ms TTL=49
Reply from 41.203.21.137: bytes=32 time=12ms TTL=49
Reply from 41.203.21.137: bytes=32 time=12ms TTL=49
Reply from 41.203.21.137: bytes=32 time=12ms TTL=49
Reply from 41.203.21.137: bytes=32 time=13ms TTL=49
Reply from 41.203.21.137: bytes=32 time=13ms TTL=49
Reply from 41.203.21.137: bytes=32 time=12ms TTL=49
Reply from 41.203.21.137: bytes=32 time=12ms TTL=49
Reply from 41.203.21.137: bytes=32 time=12ms TTL=49
Reply from 41.203.21.137: bytes=32 time=11ms TTL=49
Reply from 41.203.21.137: bytes=32 time=12ms TTL=49
Reply from 41.203.21.137: bytes=32 time=12ms TTL=49
Reply from 41.203.21.137: bytes=32 time=12ms TTL=49

then a short time after:

Reply from 41.203.21.137: bytes=32 time=86ms TTL=49
Reply from 41.203.21.137: bytes=32 time=645ms TTL=49
Reply from 41.203.21.137: bytes=32 time=972ms TTL=49
Reply from 41.203.21.137: bytes=32 time=1206ms TTL=49
Reply from 41.203.21.137: bytes=32 time=1173ms TTL=49
Reply from 41.203.21.137: bytes=32 time=1260ms TTL=49
Reply from 41.203.21.137: bytes=32 time=1198ms TTL=49
Reply from 41.203.21.137: bytes=32 time=1178ms TTL=49
Reply from 41.203.21.137: bytes=32 time=912ms TTL=49
Reply from 41.203.21.137: bytes=32 time=574ms TTL=49
Reply from 41.203.21.137: bytes=32 time=430ms TTL=49
Reply from 41.203.21.137: bytes=32 time=307ms TTL=49
Reply from 41.203.21.137: bytes=32 time=140ms TTL=49
Reply from 41.203.21.137: bytes=32 time=420ms TTL=49
Reply from 41.203.21.137: bytes=32 time=254ms TTL=49
Reply from 41.203.21.137: bytes=32 time=12ms TTL=49
Reply from 41.203.21.137: bytes=32 time=19ms TTL=49

Ping statistics for 41.203.21.137:
Packets: Sent = 46, Received = 46, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 12ms, Maximum = 1260ms, Average = 247ms
Control-C

Can you help me mwebguy? been like this since yesterday only. Been perfect up until now
 
I was trying out a test 4 Mbps uncapped account last night. It was looking good for a while, I could stream a 1 Mbps stream but from just after 8 PM I couldn't even stream a 400 Kbps stream without constant buffering.

/disappointed
 
biometrics said:
I was trying out a test 4 Mbps uncapped account last night. It was looking good for a while, I could stream a 1 Mbps stream but from just after 8 PM I couldn't even stream a 400 Kbps stream without constant buffering.

/disappointed
Click to expand...

Don't worry, I can't even stream 480p with TelkomInternet 10Mbit... While at most times I can with MWEB 1Mbit uncapped. :eek:
 
Currently youtube is running fine for me, and gaming is brilliant, thx Mweb :):):)
 
Inn3rs3lf said:
C:\Users\Hydra>ping mybroadband.co.za -t

Pinging mybroadband.co.za [41.203.21.137] with 32 bytes of data:
Reply from 41.203.21.137: bytes=32 time=13ms TTL=49
Reply from 41.203.21.137: bytes=32 time=12ms TTL=49
Reply from 41.203.21.137: bytes=32 time=13ms TTL=49
Reply from 41.203.21.137: bytes=32 time=31ms TTL=49
Reply from 41.203.21.137: bytes=32 time=16ms TTL=49
Reply from 41.203.21.137: bytes=32 time=12ms TTL=49
Reply from 41.203.21.137: bytes=32 time=12ms TTL=49
Reply from 41.203.21.137: bytes=32 time=12ms TTL=49
Reply from 41.203.21.137: bytes=32 time=12ms TTL=49
Reply from 41.203.21.137: bytes=32 time=12ms TTL=49
Reply from 41.203.21.137: bytes=32 time=12ms TTL=49
Reply from 41.203.21.137: bytes=32 time=13ms TTL=49
Reply from 41.203.21.137: bytes=32 time=13ms TTL=49
Reply from 41.203.21.137: bytes=32 time=12ms TTL=49
Reply from 41.203.21.137: bytes=32 time=12ms TTL=49
Reply from 41.203.21.137: bytes=32 time=12ms TTL=49
Reply from 41.203.21.137: bytes=32 time=11ms TTL=49
Reply from 41.203.21.137: bytes=32 time=12ms TTL=49
Reply from 41.203.21.137: bytes=32 time=12ms TTL=49
Reply from 41.203.21.137: bytes=32 time=12ms TTL=49

then a short time after:

Reply from 41.203.21.137: bytes=32 time=86ms TTL=49
Reply from 41.203.21.137: bytes=32 time=645ms TTL=49
Reply from 41.203.21.137: bytes=32 time=972ms TTL=49
Reply from 41.203.21.137: bytes=32 time=1206ms TTL=49
Reply from 41.203.21.137: bytes=32 time=1173ms TTL=49
Reply from 41.203.21.137: bytes=32 time=1260ms TTL=49
Reply from 41.203.21.137: bytes=32 time=1198ms TTL=49
Reply from 41.203.21.137: bytes=32 time=1178ms TTL=49
Reply from 41.203.21.137: bytes=32 time=912ms TTL=49
Reply from 41.203.21.137: bytes=32 time=574ms TTL=49
Reply from 41.203.21.137: bytes=32 time=430ms TTL=49
Reply from 41.203.21.137: bytes=32 time=307ms TTL=49
Reply from 41.203.21.137: bytes=32 time=140ms TTL=49
Reply from 41.203.21.137: bytes=32 time=420ms TTL=49
Reply from 41.203.21.137: bytes=32 time=254ms TTL=49
Reply from 41.203.21.137: bytes=32 time=12ms TTL=49
Reply from 41.203.21.137: bytes=32 time=19ms TTL=49

Ping statistics for 41.203.21.137:
Packets: Sent = 46, Received = 46, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 12ms, Maximum = 1260ms, Average = 247ms
Control-C

Can you help me mwebguy? been like this since yesterday only. Been perfect up until now
Click to expand...


Hi Inn3rs3lf

I will have a look into this on our side and provide feedback.

Kind regards
MWEB Guy
 
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