MWEB Uncapped ADSL Feedback

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MWEB Guy said:
Hi Mephisto_Helix

I have refreshed your MWEB account.

We have no network issues currently and no reported outages for your area.


MWEB Guy
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Hey Mweb Guy, that did help ......... as of 5 minutes ago, it's back to crap though :(
 
Hi MWEB Guy

I was on the mweb/dstv 3 month free contract and now that the free months are over, I get billed R607 for my first payment to mweb

What is happening here? Surely it would just be R299 as I'm on the 1mb uncapped option?
 
Reaper84 said:
Hi MWEB Guy

I was on the mweb/dstv 3 month free contract and now that the free months are over, I get billed R607 for my first payment to mweb

What is happening here? Surely it would just be R299 as I'm on the 1mb uncapped option?
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Hi Reaper84

I will escalate this to the client service specialists to investigate and make contact with you.

Regards
MWEB Guy
 
MWEB Guy said:
Hi

I am escalating this to our specialists to investigate and contact you.

Regards
MWEB Guy
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Thank you ..... it came right at about 6am and it's just gone to pot again, so it's every few hours now.



Most times I get that when ingame it's crap so it has to be the link to the servers or else all my net would be borked.
 
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@Mweb guy - I have a client who's trying to SMTP authenticate to a server, but he cannot.

When he changes over to Telkom/SAIX, he can authenticate successfully.

But, back on an Mweb uncapped line, he cannot authenticate.

Somehow SMTP authentication is not working fine?

Nothing else was changed on the PC - only the switchover from Mweb to Telkom. (ADSL account).
 
The_Librarian said:
@Mweb guy - I have a client who's trying to SMTP authenticate to a server, but he cannot.

When he changes over to Telkom/SAIX, he can authenticate successfully.

But, back on an Mweb uncapped line, he cannot authenticate.

Somehow SMTP authentication is not working fine?

Nothing else was changed on the PC - only the switchover from Mweb to Telkom. (ADSL account).
Click to expand...

Hi

Send me the clients MWEB details so that I can investigate.

Regards
MWEB Guy
 
Browsing seems extremely slow at the moment. Are there any known issues at the moment? Pages take forever to load. Was fine last night.
 
Qrox said:
Browsing seems extremely slow at the moment. Are there any known issues at the moment? Pages take forever to load. Was fine last night.
Click to expand...

Hi Qrox

Have a look at the following link with regards to outages at the moment.
http://goo.gl/282K


Regards
MWEB Guy
 
Just an update -

Logged in again now: Mweb still 340+ ping ..... Afrihost and Imaginet at 290 and 285 respectively.
 
Hi there.

Finding WebAfrica to not be pulling weight in their product. Would like to try mweb. Let me know

Regards
 
ScrumpyJ4ck said:
Hi there.

Finding WebAfrica to not be pulling weight in their product. Would like to try mweb. Let me know

Regards
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Hi ScrumpyJ4ck

Please PM me your contact details and I will arrange for a Sales consultant to contact you regarding our products.

Kind regards
MWEB Guy
 
My mweb account is snailing along today. Needed to switch to a backup Afrihost account to get things done.

Just letting you guys know.
 
tp3to said:
My mweb account is snailing along today. Needed to switch to a backup Afrihost account to get things done.

Just letting you guys know.
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Hi tp3to

When referring to snailing along, are you referring to browsing, downloading, etc?

Kind regards
MWEB Guy
 
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