MWEB Uncapped ADSL Feedback

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Hi Guys,

Is the news.mweb.co.za server still down? In Cape Town and can't ping it. Have rebooted the router and left it unplugged for 30 seconds.

C:\Users\***>ping news.mweb.co.za

Pinging news.mweb.co.za [168.209.98.66] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 168.209.98.66:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\***>ping news.mweb.co.za

Pinging news.mweb.co.za [168.209.98.66] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 168.209.98.66:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)

Tried twice.
 
I get a different IP for the news server than you. 196.28.78.99.
Works fine for me. (Pta)


Edit... it's .229 now. It changes?
 
Last edited:
MDE said:
Hi Guys,

Is the news.mweb.co.za server still down? In Cape Town and can't ping it. Have rebooted the router and left it unplugged for 30 seconds.

C:\Users\***>ping news.mweb.co.za

Pinging news.mweb.co.za [168.209.98.66] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 168.209.98.66:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\***>ping news.mweb.co.za

Pinging news.mweb.co.za [168.209.98.66] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 168.209.98.66:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)

Tried twice.
Click to expand...

Hi MDE

Please can you PM me the MWEB account details as I would like to look into this from our side.

Please can you connect with the following IP 196.28.182.50, ping that as well and let me know if you get a response.
 
Tried your IP, no avail.

C:\Users\***>ping 196.28.78.99

Pinging 196.28.78.99 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 196.28.78.99:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
 
Hi MWEB Guy, using that IP (196.28.182.50) all works fine, not sure why I'm getting the alternative IP?

Do you still need my details?
 
MDE said:
Hi MWEB Guy, using that IP (196.28.182.50) all works fine, not sure why I'm getting the alternative IP?

Do you still need my details?
Click to expand...

Yes please, as I would like to look into it.

We recommend always accessing the news server via news.mweb.co.za, not the IP.
 
C:\Users\hpdv6>ping news.mweb.co.za

Pinging news.mweb.co.za [196.28.78.229] with 32 bytes of data:
Reply from 196.28.78.229: bytes=32 time=31ms TTL=124
Reply from 196.28.78.229: bytes=32 time=31ms TTL=124
Reply from 196.28.78.229: bytes=32 time=31ms TTL=124
Reply from 196.28.78.229: bytes=32 time=31ms TTL=124

Ping statistics for 196.28.78.229:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 31ms, Maximum = 31ms, Average = 31ms

mweb business it is working.
 
My connection seems to have stopped working. Everyime I restart it, it would work for a minute or so then it stopped, local included (So I had to type this quick!). Strangely, facebook and skype keeps working but nothing else.
 
Eliphas said:
My connection seems to have stopped working. Everyime I restart it, it would work for a minute or so then it stopped, local included (So I had to type this quick!). Strangely, facebook and skype keeps working but nothing else.
Click to expand...

Hi Eliphas

Please see the inbox message I sent you.
 
Wasp_21 said:
Hi MWEBGuy. Downloads been a little offish for last 2 days. Averaging around 30kBs. Upload also seems slow. What do you need?
Click to expand...

I have your MWEB details.
Tell me what sorts of downloads are you doing ? I would like to test this from my side.
 
2012-04-19.png


That is a 360p YouTube video running on four threads.

This video, in fact:
[video=youtube_share;49aH2eAAppo]http://youtu.be/49aH2eAAppo[/video]

Using Afrihost, not a problem.

Please investigate, MWEB Guy :(

Even my Dropbox account refuses to go faster than maybe 30kb/s today.

And yes, it has been like this the entire day.
 
Lycanthrope said:
2012-04-19.png


That is a 360p YouTube video running on four threads.

This video, in fact:
[video=youtube_share;49aH2eAAppo]http://youtu.be/49aH2eAAppo[/video]

Using Afrihost, not a problem.

Please investigate, MWEB Guy :(

Even my Dropbox account refuses to go faster than maybe 30kb/s today.

And yes, it has been like this the entire day.
Click to expand...

I will have a look into this and escalate to our specialists.
 
MWEB Guy said:
I have escalated this to our specialists.
I have also tested it on the test PC and I am not having any trouble.
Click to expand...

Well, don't look at me :p

I can only show you what it's like on my side and hope that you can fix it :D

P.S. Music video sucks. Not worth the effort to actually listen to it :sick:
 
Lycanthrope said:
Well, don't look at me :p

I can only show you what it's like on my side and hope that you can fix it :D

P.S. Music video sucks. Not worth the effort to actually listen to it :sick:
Click to expand...

I was not pointing fingers :)

I am sure they will be able to get to the bottom of this for you.
 
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