MWEB Uncapped ADSL Feedback

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Hi Guys,

Is the news.mweb.co.za server still down? In Cape Town and can't ping it. Have rebooted the router and left it unplugged for 30 seconds.

C:\Users\***>ping news.mweb.co.za

Pinging news.mweb.co.za [168.209.98.66] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 168.209.98.66:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\***>ping news.mweb.co.za

Pinging news.mweb.co.za [168.209.98.66] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 168.209.98.66:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)

Tried twice.
 
I get a different IP for the news server than you. 196.28.78.99.
Works fine for me. (Pta)


Edit... it's .229 now. It changes?
 
Last edited:
Hi Guys,

Is the news.mweb.co.za server still down? In Cape Town and can't ping it. Have rebooted the router and left it unplugged for 30 seconds.

C:\Users\***>ping news.mweb.co.za

Pinging news.mweb.co.za [168.209.98.66] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 168.209.98.66:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\***>ping news.mweb.co.za

Pinging news.mweb.co.za [168.209.98.66] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 168.209.98.66:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)

Tried twice.

Hi MDE

Please can you PM me the MWEB account details as I would like to look into this from our side.

Please can you connect with the following IP 196.28.182.50, ping that as well and let me know if you get a response.
 
Tried your IP, no avail.

C:\Users\***>ping 196.28.78.99

Pinging 196.28.78.99 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 196.28.78.99:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
 
Hi MWEB Guy, using that IP (196.28.182.50) all works fine, not sure why I'm getting the alternative IP?

Do you still need my details?
 
Hi MWEB Guy, using that IP (196.28.182.50) all works fine, not sure why I'm getting the alternative IP?

Do you still need my details?

Yes please, as I would like to look into it.

We recommend always accessing the news server via news.mweb.co.za, not the IP.
 
C:\Users\hpdv6>ping news.mweb.co.za

Pinging news.mweb.co.za [196.28.78.229] with 32 bytes of data:
Reply from 196.28.78.229: bytes=32 time=31ms TTL=124
Reply from 196.28.78.229: bytes=32 time=31ms TTL=124
Reply from 196.28.78.229: bytes=32 time=31ms TTL=124
Reply from 196.28.78.229: bytes=32 time=31ms TTL=124

Ping statistics for 196.28.78.229:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 31ms, Maximum = 31ms, Average = 31ms

mweb business it is working.
 
My connection seems to have stopped working. Everyime I restart it, it would work for a minute or so then it stopped, local included (So I had to type this quick!). Strangely, facebook and skype keeps working but nothing else.
 
My connection seems to have stopped working. Everyime I restart it, it would work for a minute or so then it stopped, local included (So I had to type this quick!). Strangely, facebook and skype keeps working but nothing else.

Hi Eliphas

Please see the inbox message I sent you.
 
Hi MWEBGuy. Downloads been a little offish for last 2 days. Averaging around 30kBs. Upload also seems slow. What do you need?

I have your MWEB details.
Tell me what sorts of downloads are you doing ? I would like to test this from my side.
 
2012-04-19.png


That is a 360p YouTube video running on four threads.

This video, in fact:
[video=youtube_share;49aH2eAAppo]http://youtu.be/49aH2eAAppo[/video]

Using Afrihost, not a problem.

Please investigate, MWEB Guy :(

Even my Dropbox account refuses to go faster than maybe 30kb/s today.

And yes, it has been like this the entire day.
 
2012-04-19.png


That is a 360p YouTube video running on four threads.

This video, in fact:
[video=youtube_share;49aH2eAAppo]http://youtu.be/49aH2eAAppo[/video]

Using Afrihost, not a problem.

Please investigate, MWEB Guy :(

Even my Dropbox account refuses to go faster than maybe 30kb/s today.

And yes, it has been like this the entire day.

I will have a look into this and escalate to our specialists.
 
I have escalated this to our specialists.
I have also tested it on the test PC and I am not having any trouble.

Well, don't look at me :p

I can only show you what it's like on my side and hope that you can fix it :D

P.S. Music video sucks. Not worth the effort to actually listen to it :sick:
 
Well, don't look at me :p

I can only show you what it's like on my side and hope that you can fix it :D

P.S. Music video sucks. Not worth the effort to actually listen to it :sick:

I was not pointing fingers :)

I am sure they will be able to get to the bottom of this for you.
 
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