MWEB Uncapped ADSL Feedback

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International latency is screwed up, trying to play Star Wars The Old Republic on the EU servers, flopping from 200ms to 300ms constantly! Overselling too hard?
 
MWEB Guy said:
I was not pointing fingers :)

I am sure they will be able to get to the bottom of this for you.
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haha.. I know, don't worry. I'm just being silly :p

I hope so too. Been having annoying grief with video streaming from the start. But this is a bit overly painful.

Put it this way, I like to think that if I complain to you about it, it's because my line stats show it's not my DSLAM, I've tried another ISP, done tracerts to confirm that my nose is clean and generally concluded that it's not me, my router or my immediate DSLAM. And thrown in the odd router reboot for good measure.

Sure, I could always have missed something but when I can test another ISP and get perfect results then I'm pretty confident in my assessment :)

At the moment it's a bit faster than the glorious 8kB/s I was getting before, but 360 still buffers maybe every 10-15 seconds. Not at all watchable :(

I just feel like moooooooaning :)
 
the mweb 3 month contract says, i cant downgrade within the 3months, can i upgrade in this 3month window?
 
hereticangel said:
the mweb 3 month contract says, i cant downgrade within the 3months, can i upgrade in this 3month window?
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Good Morning Herecticangel, please note that you will not be able to upgrade or downgrade during the 3months; will be able to thereafter though. ;)
 
no applied for 1mb data package at R199, you had to ask for the 3month contract deal, then on the forms it state 3month contract
 
Well Mweb Guy, my speeds are fine when my line does not drop, can you believe it has been almost 3 months now, that telkom is busy with my line and it is still not working right.... I have had so many refunds now for my line being bad, I am not going to pay form my adsl for the next 4 months.... All I want for X-mas is a ADSL line that works..... man this sucks...
 
Any international issues at the moment?
My 4MB ADSL has been very slow since this morning.
 
MWEB Guy said:
Good Morning Herecticangel, please note that you will not be able to upgrade or downgrade during the 3months; will be able to thereafter though. ;)
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The best rules can be broken occasionally :D Downgrading we can't do, but if you want to upgrade in the first 3 months we can make a plan - MWEB Guy will contact you shortly to sort out the details.
 
Will@MWEB said:
The best rules can be broken occasionally :D Downgrading we can't do, but if you want to upgrade in the first 3 months we can make a plan - MWEB Guy will contact you shortly to sort out the details.
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Will! It's been too long. Good to see you again :p

We spoke last year around this time :D
 
TmanSA said:
Well Mweb Guy, my speeds are fine when my line does not drop, can you believe it has been almost 3 months now, that telkom is busy with my line and it is still not working right.... I have had so many refunds now for my line being bad, I am not going to pay form my adsl for the next 4 months.... All I want for X-mas is a ADSL line that works..... man this sucks...
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Hi TmanSA

I know this has been a tedious journey so far. I have added a comment on the open log on the account. Going forward, I hope it will be resolved in order for your line to work again.

PS: I think I will drop something in Santa's mailbox for your X-mas wish :D
 
gregquinn said:
Any international issues at the moment?
My 4MB ADSL has been very slow since this morning.
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Hi gregquinn

There have been no reported issues that we are aware of.

I would like to look at the account as well, please PM me the MWEB account details.
 
Lycanthrope said:
Will! It's been too long. Good to see you again :p

We spoke last year around this time :D
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I remember :) It's great to see you're back with us again :D

*edit*

I see you were talking to MWEB Guy about a streaming problem further up the page - anything I can help with?
 
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Lol thank u Mweb Guy, just had the telkom guy here it seems like this problem will be going on for a long time, the problem is with the cable coming from their exchange... It is ancient and will cost lots of money to replace, so a big part of centurion (Wierdapark) will have this problem, and if they don't have the problem know it will become a problem later... oh well part of life hey....

PS : The problems here is on the 4Mbps lines....lol think it is time to move...
 
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