MWEB Uncapped ADSL Feedback

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Hey, my dota2 won't go into games, I was having troubles with steam and my counterstrike won't connect to servers. Torrents are going at 1kb/s but I'm not worried about that I just can't connect to any games :/
 
Macabre25 said:
Hey, my dota2 won't go into games, I was having troubles with steam and my counterstrike won't connect to servers. Torrents are going at 1kb/s but I'm not worried about that I just can't connect to any games :/
Click to expand...

Hi Macabre25

Please PM me the MWEB account details and I will look into this from our side. Also, can you confirm if your general browsing is fine, or you having trouble with that as well?
 
Hello

It seems I am having a strange problem either relating to my exchange or mweb or something along the line, when i ping mweb i get 600ms ping, usually that is 31ms (has been since i got mweb until yesterday) and a tracert of mweb isnt that good either, i unfortunately cant interpret a tracert completely but this is what i get:
Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 785 ms 801 ms 840 ms 41-133-74-1.dsl.mweb.co.za [41.133.74.1]
2 789 ms 746 ms 686 ms tengig-0-0-0-110.vic-ipc-1.mweb.co.za [196.22.16
9.170]
3 654 ms 696 ms 749 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
4 843 ms 820 ms 824 ms tengig0-0-0-2.11.vic-p-2.mweb.co.za [196.22.169.
226]
5 761 ms 743 ms 724 ms tengig0-1-0-0.cpt-up-1.mweb.co.za [197.84.4.34]

6 721 ms 726 ms 742 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
7 772 ms 797 ms 818 ms 196.28.178.66
8 741 ms 730 ms 728 ms cte-core-sw2.vwol.net [196.41.144.35]
9 700 ms 662 ms 681 ms www.mweb.co.za [196.2.63.110]

Trace complete.

Im guessing theres a problem seen my delay has increased a "bit" of around 20 times more

Please any advice?
 
Last edited:
Hope I don't jinx this, but my connection is flying at the moment, downloading and browsing is a pleasure..
 
Can't connect to steam or the diablo 3 launcher. I appreciate that diablo thing may be on there side but this steam issue has been a constant one, not just with me but many others here. WTF mweb... some service please

Hamachi is not working either
 
jarrydred said:
Hello

It seems I am having a strange problem either relating to my exchange or mweb or something along the line, when i ping mweb i get 600ms ping, usually that is 31ms (has been since i got mweb until yesterday) and a tracert of mweb isnt that good either, i unfortunately cant interpret a tracert completely but this is what i get:
Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 785 ms 801 ms 840 ms 41-133-74-1.dsl.mweb.co.za [41.133.74.1]
2 789 ms 746 ms 686 ms tengig-0-0-0-110.vic-ipc-1.mweb.co.za [196.22.16
9.170]
3 654 ms 696 ms 749 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
4 843 ms 820 ms 824 ms tengig0-0-0-2.11.vic-p-2.mweb.co.za [196.22.169.
226]
5 761 ms 743 ms 724 ms tengig0-1-0-0.cpt-up-1.mweb.co.za [197.84.4.34]

6 721 ms 726 ms 742 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
7 772 ms 797 ms 818 ms 196.28.178.66
8 741 ms 730 ms 728 ms cte-core-sw2.vwol.net [196.41.144.35]
9 700 ms 662 ms 681 ms www.mweb.co.za [196.2.63.110]

Trace complete.

Im guessing theres a problem seen my delay has increased a "bit" of around 20 times more

Please any advice?
Click to expand...

It looks like your exchange. Is it fine at certain times of the day and buggered in say the evenings? (that's usually the scenario).
 
ok never mind now it seems everything is back to normal, thanks mweb for refreshing my account
 
Mwebguy can i ask for you to refresh my mweb account, my youtube videos keep on stuttering like crazy
 
Last edited:
Wolfy said:
Mwebguy can i ask for you to refresh my mweb account, my youtube videos keep on stuttering like crazy
Click to expand...

Hi Wolfy,

As requested, the account has been refreshed. Please power down the router and test after 30 minutes.
 
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